When the job was completed, this vendor called and offered us a $100 gift card if we wrote a positive review on any site of our choice. You may want to keep that in mind while researching this vendor. In our opinion, here are the problems with this job. 1. Start of work was significantly delayed. Once underway, progress was very sporadic. 2. Workforce appears to be temporary workers or subcontractors, some of whom appeared to lack training and proper equipment. 3. The workers removed a large section of the roof and left it open to the elements overnight. A storm caused damage to our interior. While it was repaired, it was a major hassle. 4. The work was not completed in accordance with a major requirement of the Florida Building Code. When challenged on this, the staff became belligerent. 5. We had to pay extra and order the materials necessary to bring our job up to Florida Building Code status (we wanted the nightmare to end). 6. The job site was left in a very messy state and only cleaned up when they wanted payment. 7. We have no confidence in the finished product and fear the next major storm. When you hire a bad contractor, you are trapped. Do your research carefully.
Description of Work: In the strongest terms, we cannot recommend this vendor.
Rating Category
Rating out of 5
$12,700
Response from Align Roofing LLC
Align Roofing has no record of ever doing a job for this address. We stand behind our work 100% and want all of our customers to be 100% satisfied.
Renee J.
09/2012
1.0
roofing
+ -1 more
REROOF. TWO YEARS AGO. HAS LEAKED SINCE DAY ONE. WONT FIX. THEY LIE. THEY ARE RUDE. DOOONNNN'T HIRE THEM!!!!!!!!!
Description of Work: THE ROOF HAS LEAKED SINCE THIS WAS DONE TWO YEARS AGAO. WE HAVE BEEN REPORTING THIS TO THE COMPANY FOR 2 YEARS. THEY SAY THEY WILL FIX BUT NEVER DO. WE REPORTED THIS TO BETTER BUISNESS BUREAU WHO CONTACTED MASON AT ALIGN, THE OWNER, TWICE AND THEY NEVER CALLED US BACK OR BBB. WE HAVE ALSO REPORTED THIS TO KEN AMERO TO DO A STORY ON THE NEWS. WE HOPE TO HEAR FROM KEN SOON! THEY ARE AWEFUL!!!!! THEY LIE. THEIR WORK IS LIKE THAT OF A MIDDLE SCHOOL GRADUATE. THEY HANG UP ON YOU. THEY DO NOT RETURN CALLS. ANNNNNNNNNNNNDDDDDDDDDD WE ARE 99.9 PERCENT SURE THEY DID NOT PULL A PERMIT FOR THE WORK, ALTHOUGH THEY SAID THEY DID!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Ismael G.
06/2012
1.0
roofing
+ -1 more
I replaced my roof, partially because I had a leak near the chimney. This company said they would take care of the roof and seal around the chimney. However, the work is all done, my chimney still leaks, and now that I have paid them, they have not been responsive to my calls. This is very frustrating because I have a 15 year guarantee on their work.
Description of Work: They installed a complete new roof.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,000
Response from Align Roofing LLC
Align Roofing does not have this job in our records . We are a professional company and want all of out customers to be 100% satisfied.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing
FAQ
Align Roofing LLC is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Align Roofing LLC accepts the following forms of payment: Check
No, Align Roofing LLC does not offer free project estimates.
No, Align Roofing LLC does not offer eco-friendly accreditations.
No, Align Roofing LLC does not offer a senior discount.
No, Align Roofing LLC does not offer emergency services.
No, Align Roofing LLC does not offer warranties.
Align Roofing LLC offers the following services: Residential & Commercial Roofing.