Airsafe Inc

Home inspection, Biohazard Remediation, Mold Testing & Remediation,

About us

AirSafe Solutions is NE Florida's choice for mold remediation, odor/flood/water removal, fire damage, and structural drying for residential, commercial & industrial buildings. AirSafe Solutions works with insurance adjusters, warranty departments, individuals, residential and commercial property owners and management companies to bring closure to moisture and microbial issues.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Commercial, residential & industrial. Fire damage. Odor control. Water extraction & removal. Mold testing. Remediation. Structural drying.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
5%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1-25 of 41 reviews

Sonya Michelle M.
09/2017
5.0
Mark and his team did a fantastic job! Those guys worked until dark to take care of us. They really care about your problem and are so polite as well. Needless to say they were really busy, but Mark worked us in and quoted a fair price to boot!
Description of Work: Our basement (I know, crazy) was trashed by Irma- 2 + ft of muddy water. I found Mark Stewart’s AirSafe on Angie’s List. I needed remediation immediately as it had been wet for week while we were out of the country. We uuse for a gym and storage, so everything had to be hauled out for cleaning, wood panels removed, mold prevention and days of drying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn P.
09/2017
5.0
They came out and took sample of the air and stuff to see if we had any mold because we had some moisture problems like rotten wood moisture problems between our 1st and 2nd story and we had to have that fix of course. I had no problems with them at all. He came in very professional. He did his work and did a very detail analysis of what was in the air. We had quite a bit going on at the time. Their prices were reasonable and I was comfortable with it. They were not the cheapest but they were the ones I felt would give me the best analysis after reading reviews on the internet.
Description of Work: They evaluated what we had in the air to make sure everything was okay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M Jeanine S.
10/2016
4.0
home inspection
  + -1 more
Great. We did not do a mold test; it was obvious. Mark went ahead with the cleanup procedure. I felt he did a thorough job. The only criticism I had was that it took a couple of calls and a couple of weeks before they came back to pick up the machine they left. It was big and in the way. But, yes, I would definitely hire them again if I needed that service.
Description of Work: Mold in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Christa S.
03/2016
1.0
After checking credentials, we decided not to hire them.
Description of Work: Provider didn't have proper certifications or Florida business licenses to provide services they advertise that they can do.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Gertrude D.
03/2016
1.0
The service went well. He presented himself well. He seemed like he knew what he was doing. They said that they would have the report from the inspection for me on the 9th. He still hasn't contacted me about the report. I have not heard from him and still haven't received it and it is now the 11th.
Description of Work: They came out to do an air inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Deborah L.
02/2016
3.0
He didn't charge to come out and give the estimate. He never did send me a written estimate. I asked for one. Compared to the other company, he was overpriced. He was a nice man and he came out quickly. The consultation part was fine.
Description of Work: He gave me an estimate.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Trina L.
12/2015
5.0
Awesome. Very knowledgeable and very reasonably priced. My daughter had mold toxicity from our previous house and our current house is 30 years old and had several leaks. Airsafe has so much experience and he put our minds to rest and then the results came back from the lab all clear. If we had mold, he is also experienced in remediating it. I have recommended him and one of the people I recommended him to has referred him to many many of her clients and other business acquaintances.
Description of Work: tested entire house for mold and also used infrared machine to search for moisture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jack M.
10/2015
4.0
Job was satisfactory. Took a long time to get the final report.
Description of Work: Checked house for mold.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$290

Edward S.
06/2015
5.0
Great. Quick results. Helpful explanation. Confirmed we do not have a mold problem and gave us peace of mind.
Description of Work: Tested three areas of house for mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Veronica W.
09/2014
2.0
NOTE: that this was a while ago which means he/they may have improved since then. The test and personal interaction was ok although the main guy is a little gruff. He does give one the feeling of honestly. My problem was that I had to bird dog him for weeks... like more than 4 to get the results from him. It was just one excuse after the other. Lets make this clear: after he had deposited my check, I had to call him. He never reached out to me until after I got mad and that was 4 weeks later. The first response was: "oh, I sent it you didn't get it already?".... no... "ok, well I'll send it again."... still no email... a week later, Hey, where is my result? "I sent it", confirmed the address, waited again. a week late, I still don't have it, what gives? "Well... I called the lab and their email guy was let go and they haven't been able to send out results"... really? only one guy in a lab knows how to send email in 2013? A week later, Where are we? Well, they haven't been able to send it out yet A week later, I want it now and I am out of patience. I had it five days later. Now, first I don't get a response, then I get "I sent it" TWICE then I get "It's still at the lab", then I get my results which under the circumstances seems suspect. Did he send me results to get me to go away? You decide, its your money on the line now, I already lost mine.
Description of Work: He came in with a partner and inspected the house, looking in all the cracks, crannies, closets and so on. Afterwards they set up an air test device in the center of the house and collected a sample of the air, then we discussed next steps and they left.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$250

Erica G.
06/2014
5.0
The man was extremely thorough and knowledgeable. What I thought was going to be a HUGE problem wasn't. He explained, in detail, the types of mold and the dangers of each variety. He gave me options of the what was necessary to treat today and what could wait. Although he wasn't the best communicator, he did provide extra services for no cost to make up for the mistake. Friendly and hard working.
Description of Work: Tested for mold and examined exposed mold. Cleaned and treated the mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Theodore B.
05/2014
5.0
Easy to set up time for work to be completed, contractors were professional, job completed in a timely manner
Description of Work: Microbial Remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$316

Haiko J.
03/2014
5.0
Mark met with my daughter and her kids at the unit to do the tests, he was precise and exact while thoroughly engaging both my daughter and kids. I'm a happy customer.
Description of Work: Mold Testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher P.
02/2014
5.0
Mark was great! He was very polite and professional. We were very impressed with how quickly he identified the problem and provided a solution very rapidly.
Description of Work: Mold Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tyson S.
02/2014
5.0
Mark did a great job. He was knowledgable and thorough. He was able to give me the information I needed and while the report was a few weeks away, he left me with actionable items I could do right then and there. I felt confident in his recommendations and that it wasn't overbearing. In fact implementing his recommendations has fixed our mold and humidity problems. I was told I should get the report back in about a week but it took closer to three weeks. One week from when we had the analysis done was Thanksgiving, so I wasn't surprised it didn't come in one week but I had to call Mark to get the report finally sent to me. As I mentioned, Mark told me everything before he left so there wasn't anything in the report that was all that surprising, but it was good to confirm there wasn't any black mold.
Description of Work: Mark from AirSafe took three air samples, two in our house and one outside for a control sample. He walked through the house ensuring there wasn't any high levels of moisture in the walls. After the samples were taken they are sent to a lab for analysis. Mark gave me a list of things that would need to be done and then a couple weeks later I received a full report by emails detailing what needed to be done to clean the air and mold as well as the mold analysis report.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$290

Dennis A.
01/2014
5.0
Air Safe was very professional and responsive. They arrived on time and completed the work quickly and effectively, according to prescibed scope and according to budget. When the insurance company threw a curve ball, they were very flexible and understanding. Would not hesitate to hire them again.
Description of Work: Mold remediation required containment of bedroom, removal of moldy drywall, insulation, baseboard, and beadboard, followed by clean and treatment of wood, carpet and air purification.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Erica G.
12/2013
4.0
Very knowledgable and friendly
Description of Work: Inspect and treat mold

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,500

Loretta D.
09/2013
5.0
I was very impressed with this company. Very professional, knowledgeable. I particularly like the fact he was running late for the appointment but called to let us know that. Explained thoroughly what he was going to do treat the mold. Very happy with the results.
Description of Work: Treated mold in my bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Jennifer M.
05/2013
5.0
He was very prompt and responding to me. I was purchasing a home so I was very concerned about it. He was timely and he met his commitments and worked till late in the night to make sure I got the report on the day I needed it. The report was very thorough. He gave me more information that he had to and he identifies many issues which was causing the mold which is not his responsibility to do but I was appreciative of it.
Description of Work: Airsafe Inc came out and did a mold inspection on a house that I was purchasing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

P L.
05/2013
5.0
They were excellent. Their prices seemed reasonable. They were professional. They didn't seem to try to oversell. They arrived when they said they were going to. They were very clean and left the place in very good order. I had no complains.
Description of Work: We last used Airsafe Inc this past August or September.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty B.
05/2013
3.0
Airsafe Inc. was friendly, but a little pushy.
Description of Work: I used Airsafe Inc. remove molds from my attic.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0

$4,000

George S.
05/2013
5.0
Mark is an honest, straight-talking, no frills, no fooling around professional and with a good sense of humor too. I highly recommend him.
Description of Work: I discovered what looked like mold on a bedroom carpet. Called Airsafe and talked to Mark. We scheduled an appt. He showed on time and ready to go with his equipment. He tested the spot, and then pulled up the section of carpet and tested the area. Non-toxic!! Turns out it was mildew but not mold. He also tested the slab (there is no sub floor) and noted the moisture on the slab, causing the pad and carpet to mildew. Recommended painting a liquid moisture barrier on the slab and laying 6 mil plastic (available at my local home improvement store)before laying new carpet, or better, wood floor or tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David M.
05/2013
5.0
Mark and his staff did an exceptional job of being responsive, on-time, & honest. Their assistance with my particular mold situation couldn't have been any better. I highly recomend Mark and Airsafe, Inc. They are very reputable & honest folks.
Description of Work: Mark and his staff did an exceptional job of being responsive, on-time, & honest. Their assistance with my particular mold situation couldn't have been any better. I highly recomend Mark and Airsafe, Inc. They are very reputable & honest folks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Pat K.
05/2013
5.0
It went pretty good. He made recommendations for remedial actions. He was professional and knowledgeable.
Description of Work: They tested the air for mold and inspected my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ronald B.
04/2013
4.0
he was punctual / his work was adequate / his price was reasonable / he was somewhat professional
Description of Work: performed air quality test / provided report with complete documentation of mold particulates in air / provided swab mold testing of a/c ducts

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300
    • 1(current)
    • 2

Contact information

2720 Rosselle St, Jacksonville, FL 32205

www.fl-remediation.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
MRSR1238
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
07/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home inspection,
Biohazard Remediation,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Airsafe Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Airsafe Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Airsafe Inc does not offer free project estimates.
Yes, Airsafe Inc offers eco-friendly accreditations.
No, Airsafe Inc does not offer a senior discount.
Yes, Airsafe Inc offers emergency services.
No, Airsafe Inc does not offer warranties.
Airsafe Inc offers the following services: Commercial, residential & industrial. Fire damage. Odor control. Water extraction & removal. Mold testing. Remediation. Structural drying.

Contact information

2720 Rosselle St, Jacksonville, FL 32205

www.fl-remediation.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed