About us
Business highlights
31 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
4.626 Reviews
Showing 1-25 of 26 reviews
Dan K.
08/2024
gas leak repair
 + -1 moreI went with AEI based on reviews here. The crew was very professional and thorough, but I would not use again or recommend. They offered to shorten the gas line from the house (gas grill install), but it doesn't seem any shorter (inch at most) and they had problems replacing it. That caused them to drill several large holes. To be fair, they reported the challenge was on the original installer side. It certainly added to their time. FYI, they charge $50 for every 15 minutes worked over the 1hour covered in the 199 service call.
Description of Work: Tap natural gas line for grill install.
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$250
Harry D.
01/2018
gas logs
 + -1 moreWe hade the installer of our gas fireplace out several times over 3-4 years to fix the problem of our gas fireplace shutting off by itself after approximately 30 minutes. They replaced many parts, etc. but were unable to fix the problem. AEI fixed the problem in 1 visit without replacing any parts. I would highly recommend AEI.
Description of Work: Gas fireplace would shut off automatically.
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Yes, I recommend this pro
$100
Larry G.
06/2017
fireplaces
 + -1 moreAwesome. Very high quality work and couldn't be happier with the outcome.
Description of Work: Running outside has lines to generator and rear yard fire pit
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Yes, I recommend this pro
$1,145
Michael S.
06/2017
propane sales
 + -1 morevery well, on time and neat work
Description of Work: Add a gas line for fireplace
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Yes, I recommend this pro
$600
Peggy C.
04/2017
fireplaces, gas logs, propane sales
 + 1 moreVery well, very pleased
Description of Work: Gas fireplace connected and installed tank.
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Yes, I recommend this pro
Carolyn T.
01/2017
gas logs
 + -1 moreCalled for a repair appointment on 1/13/2017. First available was 1/30/2017. Very polite on phone but probably will not call back. 17 days for repair service?
Description of Work: Gas log repair. Gallons and pilot will not stay little.
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Kristine W.
06/2016
gas logs
 + -1 moreunknown
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Yes, I recommend this pro
Eduardo M.
04/2016
gas logs
 + -1 moreunknown
Description of Work: I have requested a contact to discuss a potential service in my house and never got an answer. Very disappointed.
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William G.
03/2016
gas logs
 + -1 moreunknown
Description of Work: They ordered the required part, came out and installed it, just fine.
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Yes, I recommend this pro
$175
William B.
02/2016
fireplaces, gas logs, gas leak repair, propane sales
 + 2 moreunknown
Description of Work: Installed gas logs and burner in existing fireplace. Installed gas pipe from fireplace to exterior of home. Arranged through affiliated company, D&D Gas, to deliver and hook up dual propane gas cylinders. Secured Duval County permit, and arranged for required inspections.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,600
Jeff H.
12/2015
gas logs
 + -1 moreunknown
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Yes, I recommend this pro
Patricia M.
10/2015
fireplaces, gas logs, gas leak repair
 + 1 moreunknown
Description of Work: Plumbed in new gas line for outside fireplace.
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Yes, I recommend this pro
$2,500
Barry T.
03/2015
gas logs
 + -1 moreThe phone number listed on their website is disconnected.
Description of Work: Nothing
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1
Response from AEI GAS SERVICES
Martine S.
01/2015
gas logs
 + -1 moreunknown
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Brenda M.
11/2014
fireplaces, gas logs
 + 0 moreReached out to the company twice, first through Angie's list. When I hadn't received a response after a week, contacted them by phone. Took all my contact information with a promise to get back to me but never did.
Description of Work: Was hoping to have them check out gas fireplace on purchased home.
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Yes, I recommend this pro
Response from AEI GAS SERVICES
Bonnie H.
09/2014
gas leak repair
 + -1 more.
Description of Work: Replaced a section of a rusted gas pipe. Couldn't have asked for better service!
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$250
Peter G.
12/2013
fireplaces, gas logs
 + 0 moreLewis is a straight shooter and does great work! Would use again including having kitchen range converted from electric to gas.
Description of Work: Repaired fireplace back into working order
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$165
Paul M.
06/2013
water heater repair, gas leak repair
 + 0 moreProvided cost estimate that included all costs - no hidden costs. Scheduled installation of instant gas water heater based on my schedule, not theirs. Arrived on-time and with all necessary tools and equipment to do the work. Installer went over all aspects of the installation and worked with me to ensure best placement of outside gas lines to hide all from view. Removed old water heater and disposed of for me. Commenced work and completed work on schedule. Cleaned up all work areas to include outside work and tested system. Showed me how system worked. I paid nothing before the work started. AEI service representative call me after two days to follow up and make sure everything was working properly and to collect payment for the work. Two days later I received a copy of my receipt for the work along with the manufacturer registration form FILLED OUT along with a COMPLETED rebate form for me to sign and send to my local gas company for what is a substantial rebate. I couldn't have ased for better service.
Description of Work: Provided cost estimate, scheduled installation of instant gas water heater, removed old water heater, and installed new heater and associated lines.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,450
Jim A.
03/2013
water heater repair, propane sales
 + 0 moreAei Gas Services were real good, the were very helpful and explained everything completely and did a good job all the way around. I had requested for a quote from them years ago and this time round their prices were lower than then.
Description of Work: I used Aei Gas Services. They put in a propane gas tank, they buried it and they installed a water heater.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,100
Frances S.
01/2013
gas logs
 + -1 moreI called to make an appointment to have my fireplace checked and repaired. It wouldn't start. I was told up front that the hourly charge would be $95 plus the cost of the parts. Since I was not very familiar with gas logs, I was a little afraid of the unit. I received a phone call, letting me know that the repairman was on his way. It only took a few minutes for him to discover the problems. He replaced the batteries in the fireplace and on the remote. He cleaned an area that was covered with dust. Best of all, he showed me how to do all of the maintenance from now on. He showed me how to replace the logs correctly. He was very professional. I was very happy with his work and will not hesitate to call AEI Gas again if another problem arises.
Description of Work: My gas log fireplace would not start. Batteries were tested and replaced. Area was cleaned. Most importantly, I was taught how to do the maintenance myself, next time the problem arises.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$107
Jeffrey E.
10/2012
water heater repair, gas logs
 + 0 moreGas log service and repair Evaluate gas water heater
Description of Work: We had a problem with our gas log fireplace not lighting correctly and when it did finally light it would shut down for no apparent reason. I called around and was told by almost everyone that Lewis with AEI Gas Services was the best so I called and scheduled an appointment for the following Wednesday. The appointment day came and Lewis called and explained that he was running behind and would it be ok if he was 45 minutes late. This was not a problem for us and he arrived only 30 minutes late rather than the 45 minuted he had estimated. Lewis evaluated the problem and carefully disassembled the logs. He removed and cleaned the burner and discovered that the real cause of the problem was a part that had something to do with the way the gas valve is controlled. He told me the name of the part (I don't remember what it is called) and explained to me how it worked in terms that I could easily understand. As it turns out this is a common problem and he had a replacement with him at what I think was a reasonable price. About 90 minutes after arriving at our home our gas log fireplace was up and running like new again. The small mess was cleaned up and Lewis was on his way. Before he left, I asked if we needed to have the burner on our gas water heater checked as it had never been serviced to my knowledge. He went over and took a quick look and explained that they really don't need any maintenance and told me some things I should be aware of as a homeowner and also suggested a more energy efficient method when it becomes neccesary to do a replacement. The water heater evaluation and suggestions he provided at no charge. I am very satisfied with the level of service and my experience overall and I would not hesitate to call when I need their services again.
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Yes, I recommend this pro
$190
Kizzy M.
10/2012
gas logs, propane sales
 + 0 moreHe didn't do the electric part but referred me to a good company. He called when he ran late and communicate well about scheduling. They also did a follow up before the appointment was scheduled.
Description of Work: He hooked up my gas stove and I purchased two tanks of propane.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$300
Phil W.
01/2012
water heater repair
 + -1 moreCarter was our primary installer and did a fantastic job for us. He installed the unit way up on the wall saving us space. He rerouted the water lines clearing up a big mess of piping on the wall. We were very impressed with his work and would use this company again.
Description of Work: AEI Gas Services installed a tankless water heater in my laundry room.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,000
Peter K.
10/2009
water heater repair
 + -1 moreThis company was more thorough on their initial visit and submission of proposal. They were the only one of three contractors that offered alternative placement solutions for the replacement appliance. Installation was well done and the work area left clean and in great condition. Vendor returned promptly the next day to resolve small issue - they handled all rebate paperwork immediately. I highly recommend this company for gas water heater installation!
Description of Work: Replacement of traditional gas water heater with tankless hot water heater
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,800
Leslie K.
10/2008
gas leak repair
 + -1 moreWe bought a new gas dryer and needed to remove the old one and hook up the new one. I thought it would be a really easy process and that I'd be basically kicking myself for having paid someone to do it, but gas scares me. In the end, I was very glad I did. The guy removed the old dryer and kindly brought it to the street. We were worried about whether the new dryer would fit, but the guy worked very hard to get it in place. It took about an hour, and was much more complicated (because of the size) than I'd imagined.
Description of Work: Removed old gas dryer and hooked up new one.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$85
- 1(current)
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Contact information
7709 ALTON AVE, Jacksonville, FL 32211
www.aeigas.comService hours
Sunday:
ClosedMonday:
ClosedTuesday:
ClosedWednesday:
ClosedThursday:
ClosedFriday:
ClosedSaturday:
ClosedLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gas Logs,
Propane Sales Services,
Natural Gas Lines,
Fireplaces,
Water Heaters
FAQ
AEI GAS SERVICES is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
AEI GAS SERVICES accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, AEI GAS SERVICES offers free project estimates.
No, AEI GAS SERVICES does not offer eco-friendly accreditations.
No, AEI GAS SERVICES does not offer a senior discount.
No, AEI GAS SERVICES does not offer emergency services.
Yes, AEI GAS SERVICES offers warranties.
AEI GAS SERVICES offers the following services: Serving Northeast Florida with all your Gas related installation and supply needs. AEI Gas offers full service installation of New and existing construction projects as well as commercial services. Specializing in tankless water heaters, gas logs, firepits and gas piping for all your needs.
We are open M-F 8:00 to 5:00, our service personnel do not provide weekend services. Appliances for kitchen not offered.
Contact information
7709 ALTON AVE, Jacksonville, FL 32211
www.aeigas.comService hours
Sunday:
ClosedMonday:
ClosedTuesday:
ClosedWednesday:
ClosedThursday:
ClosedFriday:
ClosedSaturday:
Closed