Lawn and Yard Work, Landscaping, Mulch and Topsoil
About us
Acucut Lawn Care & Design, Inc. is a full service landscaping company working in Jacksonville and the surrounding areas. We provide high quality work and always strive to be the best in our industry. We are a family owned and operated, local business! We are certain you will find us to be both professional and pleasant to work with. Call us today for a FREE estimate at (904) 349-0066!
*Please note-We do not offer delivery-only services*
Business highlights
18 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Services we offer
Lawn & Landscape Maintenance - Mowing, Edging, String Trimming, Shrub & Hedge Trimming. Sod Installation. Landscape Design & Installation. Lawn Fertilization & Spray. Seasonal Clean-Up. Installation of mulch, pinestraw, topsoil & rock Installation. Irrigation services.We do not offer delivery-only services.
Services we don't offer
Sod, Mulch & Landscape Products Sales. We do not offer delivery-only services.
I called Acucut to have them come out to my propery to give an estimate for some yard cleanup. Atleast few hundred dollars worth and he said he'd write up a quote and get back to me. This was about a month ago. I never heard back from him so I am going with another company.
Description of Work: Provider did nothing because he never called me back for a quote. I simply hired another company to do the job.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from Acucut Lawn Care & Design Inc
We apologize for the confusion, but we provided you the quote at the time of the consultation. We are very sorry for any miscommunication on our part.
Larry G.
04/2015
5.0
lawn treatment
 + -1 more
Great company, very professional, courteous and knowledgeable workers. They really went the extra mile and I would recommend them to anyone in need of lawn care. Very affordable as well.
Description of Work: I purchased a Big Deal for fall annual plants, consultation, installation, and fertilization.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Acucut Lawn Care & Design Inc
Thank you so much!
Sharon P.
03/2015
5.0
landscaping
 + -1 more
I ended up not needing the deal, but the company was very prompt. They were looking to working with us. Very professional!
Description of Work: I bought a Big Deal with this company.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Acucut Lawn Care & Design Inc
Thank you!
Gavin S.
03/2015
5.0
lawn service, mulch
 + 0 more
The company was responsive, they called and reached out to me when my life was upside down. They came in and measured and did everything that they promised at the price that they promised. They were courteous and professional and fast.
Description of Work: Laid mulch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Acucut Lawn Care & Design Inc
Thank you so much!
Sandra D.
02/2015
4.0
landscaping
 + -1 more
I am needing more work then the big deal entails.
Description of Work: I purchased the Big Deal $299 for a Landscaping Package, Including Plants and Installation
Rating Category
Rating out of 5
$299
Response from Acucut Lawn Care & Design Inc
We hope that you are able to find the deal that you are looking for. Good luck to you.
Robin G.
12/2014
5.0
lawn service
 + -1 more
Nice follow-up. Pleasant family to work with.
Description of Work: Discussed selection of plants, previewed and installed them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Acucut Lawn Care & Design Inc
Thank you so much! Pleasure to work with you!
Ed F.
12/2014
5.0
landscaping, lawn service
 + 0 more
Made the mistake of "assuming" new sod would be at the same height as the rest of the yard...instead of just laying on top of the ground with no excavation.
Description of Work: Lay sod.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$485
Gil S.
09/2014
5.0
landscaping, lawn service, mulch
 + 1 more
After a slight miscommunication over the project address (which was probably my fault) on the first attempt, they showed up on time and ready to go on the second attempt. They showed me pictures of the plants included in the deal I purchased and discussed pros and cons of each. The gentleman that performed the work was very knowledgeable and helpful in that regard. Once I picked out what I wanted, they completed the job promptly and efficiently. It looks great! Now I may have to have them come back to lay down some sod so that the yard is up to par with the landscaping!
Description of Work: Helped select, then arranged and plated several plants, and also laid down some mulch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Acucut Lawn Care & Design Inc
Thank you so much, [Member Name]! It was a pleasure working with you!
Brenda H.
08/2014
5.0
lawn service
 + -1 more
It went extremely well. If they are ever going to be late, they email or call to let me know. I'd highly recommend this company.
Description of Work: mowed, weeded and trim hedges
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Acucut Lawn Care & Design Inc
Thank you so much!!
Sandy L.
08/2014
5.0
landscaping, lawn service, mulch
 + 1 more
I was very satisfied with their work. It looked very beautiful. About 2 days later, my neighbor called me that there were slugs eating the daisies. I called Don and he recommended I get something that would kill the slugs and keep them off the plants. I bought the "slug-b-gone" and put it around the daisies. Don came over to see them and said he could replace what could not be resurrected. I would recommend Acucut Lawn Care & Design, Inc. in a heartbeat. It was a pleasure doing business with them.
Description of Work: Contacted me immediately after I bought the service from Angie's List and we set up a meeting. Don gave me a list of what kind of plants were available, which was a very good list. I chose the plants with his help due to the location and timing of sunshine. Soon after he and a helper arrived and removed some plants I had and put in the plants I had chosen plus mulch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Response from Acucut Lawn Care & Design Inc
Thank you so much, [member name removed]! It was a pleasure working with you!!
Juan R.
08/2014
3.0
landscaping
 + -1 more
I felt he could have installed the sod at a fairly competitive price but the other work I wanted him to do seemed pretty expensive. Estimated Cost:700.00
Description of Work: He gave me an estimate for replacing sod and doing some general landscaping.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Acucut Lawn Care & Design Inc
We are sorry to hear you were not pleased with our pricing for the Brown River Rock that you requested. We always strive to keep our prices competitive. We would be happy to discuss our pricing on this item. Please feel free to contact us anytime.
Raymond G.
08/2014
5.0
landscaping, lawn service
 + 0 more
outstanding. the sod he was not satisfied with he did not use. the next day he brought new sod in and finished the job.
Description of Work: cut the old grass out, clean the area &, laid the new sod down
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Acucut Lawn Care & Design Inc
Thank you so much! It was a pleasure working with you!
Wayne S.
08/2014
1.0
lawn service
 + -1 more
Plants were placed on top of the ground and not watered. Nothing regarding proper planting of plants were employed. They simply to out a shovel of dirt, stuck a plant down, in a few places, on top of roots and that was it. I could have hired a 12 year old who would have done a better job. Seemed to have no interest in what they were doing and just wanted to go through the motions and get out of here.
Description of Work: installed plants and pine straw
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$600
Response from Acucut Lawn Care & Design Inc
We are very sorry to hear you were not pleased with our services. We always use proper planting techniques, take great pride on our work, and strive to please our customers. Good luck to you in the future.
Linda G.
08/2014
5.0
landscaping, lawn service
 + 0 more
The lawn is beautiful & we love it. They showed up on a Saturday morning as scheduled, but not too early. They did a wonderful job and left the area clean (and GREEN!) when they were finished in the afternoon. It has now been a little more than 2 weeks and the lawn is taking hold & looking great.
Description of Work: They removed our old front lawn and laid new sod. Our old front lawn had become full of weeds and had many dead brown spots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,455
Response from Acucut Lawn Care & Design Inc
Thank you so much [removed member name] & [removed member name]! It is always such a pleasure working with such nice people!! We are thrilled that you are so happy with your sod!!!
Marquetta K.
07/2014
5.0
landscaping, lawn service
 + 0 more
The company came out for the consultation. He was very kind, honest, and informative. After speaking with him, I found out that a lot of the services that were a part of the deal, I already had. The other options, I then found out that they would inevitably attract snakes, which I am fearful of. The company gave me some lawn care maintenance suggestions and provided my husband and I with a lot of details and information. He then suggested that the deal we purchased probably wasn't the best deal to accommodate our needs. He even offered to find another deal for us that would be more suitable for our needs. I would highly recommend this company.
Description of Work: I purchased a big deal with this company to have some landscaping done. The company came out for the consultation.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Response from Acucut Lawn Care & Design Inc
Thank you so much! It was a pleasure meeting with you and we hope to work with you very soon.
Cathy K.
07/2014
5.0
lawn service
 + -1 more
My husband and I would highly recommend Acucut lawn care & design,inc. We will always have them to maintain our hedges as well as other things. Can't say enough about the awesome job they did.
Description of Work: Don and his helper landscaped our hedges. And we have" a lot of hedges" they did a awesome job and in a very timely manner at a very good price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Acucut Lawn Care & Design Inc
Thank you so much for the kind words! We enjoyed very much working with you and look forward to coming back again soon!!
dana H.
07/2014
1.0
landscaping
 + -1 more
I called and had to miss work for them to come out to give an est on yard work I wanted done. They came late and the first thing out of the guys mouth was you don't qualify for the special we are having. I had to tell him 3 times what I wanted done because he was not listening but already had in mind what he wanted to do. After he broke a light set I had in the frt yard by stepping on it he then said he could get all the info he needed by taking a couple of pictures with his cell phone. He didn't even measure out the yard or see the line of my yard to my neighbors. He promised to have a full est of the work and send pictures of work they had done before and what he had in mind to do. I am still waiting for that. All they have said was they want me to give them $350 to start the job and then later they will tell me the told cost. I have been trying to call them to get more info but after calling 6 times it is always a machine that picks up and they will only try to call back once.
Description of Work: They came out to do a free estimate and see what work I wanted done. They also wanted me to agree to start a job with any kind of est on the work. They said that would come later.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Acucut Lawn Care & Design Inc
We always strive to please our customers and are very sorry to hear that you have not had a pleasant experience. Your review indicated we had asked you to pay $350 to start the job, and then we would give you the total cost later. Since we were not able to connect after our initial meeting other than voicemail, I would like to clarify our plan for your landscaping project. In essence, this would have been a two-step project. The first step ($350 cost) was to clear out the vines and overgrowth so we would be able to clearly see the proposed work area and provide an accurate estimate of the work to be done and materials needed. The second step would have included the design and estimate for the landscaping work to be done, which you would have been under no obligation to accept. Proceeding this way is not to your detriment; rather it is to your benefit. We would never ask a customer to begin paying us for a job without disclosing the total cost up front, and we would never provide an estimate if we felt we could not accurately do so. In this particular case, we were simply not comfortable providing the estimate without clearing the area first. We pride ourselves on providing cost effective, accurate, and complete estimates that our customers are happy with. Absolutely nothing regarding the decision to divide this project into two steps is dishonest or deceptive. It is good, old fashioned quality control and it is something that I believe we need more of these days.
Karen S.
07/2014
5.0
lawn service, mulch
 + 0 more
We were very happy with both the service and the product. Both the sod and the mulch looked very nice after installed and 7 weeks later both still look good. The office staff and the landscape staff were very professional, friendly, and helpful. They assisted us with some design questions.
Description of Work: Removed old, dead grass, installed fresh sod (500 sq. feet), and put down 7 yards of mulch around our flower beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$870
Response from Acucut Lawn Care & Design Inc
Thank you so much! It was a pleasure working with you!
William S.
06/2014
1.0
lawn service
 + -1 more
I was very displeased with this service. I expected the yard to be well prepared to receive the new sod. However, they just scraped off some of the old growth and put the new sod down. I feel that the service they provided was inadequate and did not warrant the high price they charged.
Description of Work: resodded part of my back yard.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$970
Response from Acucut Lawn Care & Design Inc
We are very disappointed to hear that you were displeased with our service. We prepared the area in the appropriate manner by removing and grading the old surface area with a sodcutter as we promised we would do. We strive to make all of our customers extremely happy with both our work and customer service. Good luck to you with all of your future endeavors.
George H.
06/2014
5.0
lawn service
 + -1 more
Everything was done to our satisfaction.
Description of Work: Purchase and install three pallets of sod.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Acucut Lawn Care & Design Inc
Thank you for the great review!
Valerie B.
06/2014
5.0
lawn service
 + -1 more
I was very impressed with their service and to actually get done what was quoted for the price quoted with the best service you expect but don't usually get. This company definitely belongs on Angie's List. I was looking for a company I could contact over and over again in the future that I could trust and feel comfortable working with, which I now I found. I asked Don to pick a border between our and our neighbors yard that would look really nice to keep weeds from spreading onto our property and we loved his choice and price for the product. Even our neighbors love it. They put down the sod and took initiative to place excess where it would most benefit our yard near my daughters play area in the back. He had no problem removing an old sand box of hers and placing excess sod to bring area back to life. :) We will definitely use their service over and over again as there is more work I wish to do to our property. I plan to use their other lawn service on a weekly basis during over this summer also. P.S. My 5 year old daughter was very curious to see how they put in new grass. They were professional yet friendly enough to answer my daughters questions from time to time. :) Thanks Don and
Description of Work: Don first came out to give the estimate of what it would take to do what I needed. Him and his wife were so friendly and professional and gave me an exact estimate of the cost. They came out on the date given and completed the job in the time I expected, perfectly I will add.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,170
Response from Acucut Lawn Care & Design Inc
Thank you so much, Valerie! It was such a pleasure working with you!
Steve K.
06/2014
3.0
lawn service
 + -1 more
The company was very quick to respond to my purchase of the coupon, but really didn't have the expertise to handle everything I needed done, so we settled on some smaller needs. Once the plants were installed I was underwhelmed by what I got for my money. It was what was listed in the offer so its my own fault for not recognizing it was not going to be much. Total installation time was approximately one hour for the plants purchased as part of the deal as well as my additional requests and I was charged an extra $75. All in all, I should have just stuck with buying and installing my own plants and would have gotten much more for my money.
Description of Work: Installed the plants purchased through this special offer, installed two magnolias I had purchased elsewhere and transplanted three or four other small bushes.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$375
Response from Acucut Lawn Care & Design Inc
We are very sorry to hear that you were not extremely happy with your purchase from us. We strive to make sure all of our customers are satisfied and will come to us whenever they have a landscaping or lawn care need. Best of luck to you with all of your future endeavors.
Cari F.
06/2014
5.0
lawn service
 + -1 more
Sod was laid in the discussed areas. Job was thorough and completed in a timely manner.
Description of Work: Laid 2 pallets of sod in my backyard.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$970
Response from Acucut Lawn Care & Design Inc
Thank you, [member name removed]! We really appreciate your business and hope to work with you again in the future!
Elizabeth T.
05/2014
4.0
lawn service
 + -1 more
Fair. Estimated Cost:299.00.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Acucut Lawn Care & Design Inc
Hello [member name removed]! We would love the opportunity to be able work with you in the future. Please feel free to call us if you ever need anything.
Alicia H.
10/2013
5.0
landscaping, lawn service
 + 0 more
Donald and Emily were fantastic to work with from start to finish. I collected several estimates and Acucut was a competitive bid. What set them apart was their focus on customer service. Emily took the time through phone calls and email to educate me on how they would handle our yard given the slope and runoff problems we were having. We were anxious to get the job done because of the erosion issues and Donald came out on a Sunday to complete the job! The entire team was professional, courteous and completed the job well under the expected time.
Description of Work: Graded our yard after our pool was installed and laid sod over the entire area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Acucut Lawn Care & Design Inc
Thank you so much for the kind words! It was a pleasure working with you!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil
FAQ
Acucut Lawn Care & Design Inc is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Acucut Lawn Care & Design Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa