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ACE DOOR & WINDOW

Doors, Windows, Glass and Mirrors,

About us

Ace Door & Window Service, Inc. is a company of dedicated people working together to provide you, our customer, with the finest products and the latest technology in our field. Our staff is trained to assist you with the highest level of service and expertise that you expect and deserve when choosing the right remodeling project for your home. Find out why our door and window replacement is unmatched in reliability, service and quality craftmanship.

Business highlights

39 years of trusted experience

Services we offer

DOOR, WINDOW SALES & INSTALL. DOOR GLASS INSERTS, SIDE LIGHTS, DOOR REPLACEMENT, REPAIRS, VINYL & ALUMINUM REPLACEMENT WINDOWS.

Amenities



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-69 of 69 reviews

Bob G.
06/2016
4.0
doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

stepfan P.
01/2016
5.0
doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Martine S.
01/2016
5.0
doors
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol L.
06/2015
5.0
doors
  + -1 more
unknown
Description of Work: They replaced our front door, taking out the old stained glass insert and putting it into a new door. They did a fabulous job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Greg F.
02/2015
5.0
doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

John O.
02/2015
5.0
doors
  + -1 more
unknown
Description of Work: repaired sliding glass door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert G.
06/2014
5.0
doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Rachelle R.
03/2014
5.0
replacement windows
  + -1 more
.
Description of Work: Replaced fogged window panes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marion H.
03/2014
5.0
replacement windows
  + -1 more
.
Description of Work: I am very pleased with the installation by Ace Door and Window - they did a great job installing our Pella Windows and I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mark N.
05/2013
5.0
replacement windows
  + -1 more
unknown
Description of Work: Four years ago we bought a nice front door from Costco. I hired a handyman to hang it and install a lock set...big mistake. The front door would hardly close. However after a call to Victor and Ace and the door was rehung nearly perfect...the handyman had done his best to ruin it, but Victor saved the day. We've since rehired him to replace interior doors and another exterior door. Don't call them expecting the lowest prices in town....do call them if you want things done right the first time!
Rating CategoryRating out of 5
Yes, I recommend this pro

Burt D.
12/2012
5.0
doors
  + -1 more
Great.
Description of Work: Vendor did a superb job of repairing a sticking sliding door track. The vendor was professional, was quick to analyze the problem and considered various solutions with us. Considering the cost of replacing the sliders, this was money well spent. The door which was a backbreaker now slides with two fingers. It was a WOW.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Dan R.
06/2012
5.0
replacement windows, doors
  + 0 more
Knowledgeable sales staff.
Description of Work: Several window screens were re-screened. Great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Edward D.
12/2011
4.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cathye O.
07/2008
5.0
replacement windows
  + -1 more
Installer was arranged through another company. Approximately 15 old windows were removed and the replacement windows installed. The workers were very neat, covered affected furniture, and cleaned up at the end of the day. Due to bad weather, they could not finish installation and trim work in the 2 days allotted so they had to come back. Since only one person was sent back to finish the job, it took an additional 2 days to finish, but all the windows had been installed - it was just the interior and exterior trim work that was a bit delayed.
Description of Work: Installed Marvin Integrity replacement windows in older home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,500

Muriel F.
01/2008
5.0
doors
  + -1 more
Several years ago we upgraded the front door to have a Dream Door glass insert. This caused the door to become some 50-lbs heavier. Over time, the door became unaligned and difficult to lock and unlock despite periodic adjustments. Last month we added a plantation shutter to the door which added to the weight load. We initially contacted Dream Doors and they recommended Ace. Ace came out within one day of contacting them. Pricing was determined over the phone based on the work request description. The repairman showed up on time. He re-cut and re-aligned the hinges and replaced the weather stripping on the bottom of the door. He also adjusted the existing stripping around the entire door partially causing the door to be unaligned. There was padding in the original weather stripping contributing to the misalignment which he corrected. The entire process took approx. 1 hr. He cleaned up after the work. Repairman was very polite, personable and professional.
Description of Work: The repairman re-cut and realigned the front door hinges, corrected faulty weather strip around the door, replaced torn weather stripping on the bottom of the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JOEL D.
02/2007
5.0
doors
  + -1 more
We were quoted two to three weeks until installation. Ace called us back the following day to reschedule for the second day instead of weeks out. They showed at the end of the promised period and had the work completed within one hour. The work went without a hitch with good results.
Description of Work: The door has decorative glass inset in the middle. Ace replaced the molding around the glass on both sides of the door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GARY H.
12/2006
5.0
replacement windows, doors
  + 0 more
I was Very impressed with their performance and quality of work. The installers showed up on time, which seems unusual in their industry, work was done quickly and with out delay. The work area was left reasonably clean.
Description of Work: We had new doors and windows installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

ROBERTO M.
10/2006
5.0
doors
  + -1 more
Everything went very smoothly. The installers were amazingly punctual and professional. Overall they were great, cleaned up after themselves, hauled off my old door, and were in and out as quickly as possible.
Description of Work: I had a new front door installed which I purchased from their showroom. Everyone at the shop was very courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

07/2006
2.0
doors
  + -1 more
Ace Doors and Windows Service Inc did a poor job. The employees did not measure correctly. The door did not hang properly, so I called to have them repair it. I have not received a response from them yet. I am not happy with their services.
Description of Work: Ace Door and Window Service Inc replaced a French door.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$3,000

Response from ACE DOOR & WINDOW
DEAR MEMBER: I HAVE READ YOUR REPORT AND I WOULD LIKE TO SPEAK WITH YOU ABOUT YOUR CONCERNS WITH THE DOOR INSTALLATION AND THE LACK OF RESPONSE ON OUR PART. IT IS OUR GOAL TO MEET OUR CUSTOMERS EXPECTATIONS AND COMPLETE EVERY INSTALL TO THEIR SATISFACTION. I PERSONALLY WAS NOT AWARE OF THIS SITUATION AND WOULD LIKE THE OPPORTUNITY TO CORRECT IT. SINCERLY, VICTOR HALE, 904-993-1248 CELL, 904-727-6811 OFFICE
    • 1
    • 2
    • 3(current)

Contact information

2220 Corporate Square Blvd, Jacksonville, FL 32216

http://www.acedoor.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Doors,
Windows,
Glass and Mirrors,
Egress Windows,
Hurricane Shutters

FAQ

ACE DOOR & WINDOW is currently rated 4.7 overall out of 5.
ACE DOOR & WINDOW accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, ACE DOOR & WINDOW does not offer free project estimates.
Yes, ACE DOOR & WINDOW offers eco-friendly accreditations.
No, ACE DOOR & WINDOW does not offer a senior discount.
No, ACE DOOR & WINDOW does not offer emergency services.
No, ACE DOOR & WINDOW does not offer warranties.
ACE DOOR & WINDOW offers the following services: DOOR, WINDOW SALES & INSTALL. DOOR GLASS INSERTS, SIDE LIGHTS, DOOR REPLACEMENT, REPAIRS, VINYL & ALUMINUM REPLACEMENT WINDOWS.

Contact information

2220 Corporate Square Blvd, Jacksonville, FL 32216

http://www.acedoor.com