A Clean Sweep LLC

Fantastic. Eric arrived a few minutes early and that is always a plus. I have been in this house for 20 years and this was my first inspection. Eric explained the process thoroughly and found no issues. He also provided a few options to install a chimney cap. Very professional, did not try to upsell me and provided a reasonable quote. I would trust Eric for any work at my house and recommend A Clean Sweep.

Eric written up an estimate for galvanized steel and stainless steel parts that was needed: a spark arrestor, cover, and rain cap. Stainless steel is $200.00 more than galvanized steel but it was the best to keep moisture out of the chimney and not rust. Eric said I can hold on to the estimate and think about it but I knew I had to do something. He has to order the parts and pull permits and needed a 50% down payment. Normally I don't give a check for work not done but I looked up this company on Angies List and the BBB and he was rated an A on both. Eric said he should get the parts within 3 to 6 weeks, I'm hoping sooner. This is an expense that I did not expect but if I just procrastinate the condition of my fireplace will deteriorate. I rarely use it as it is because the weather is rarely cold. My ratings were C for overall and price because I really didn't expect to pay so much and N/A for quality because the materials are not here yet. I will update this when all is complete.

Received a voicemail from the company explaining what had happened for them not to return my calls. I have excepted the explanation and understand their validity in not responding.

? Although their ratings were high They do need to answer their calls

The guys were both professional and efficient. Within another 30 minutes, they had her problem fixed! Only needed to tighten her storm collar on the chimney and sealed a few rusty screws "just in case". After a storm like Irma, you hear about people price gouging for essential services. A Clean Sweep did just the opposite! My 86 year old mother will be able to sleep tonight not worrying about water damage. I would highly recommend them as honest professionals and thank them so much for their help today!!

Very well. A friend had to handle the meeting for service but said it went good. The people were courteous and knowledgeable.

Told me up front there was a $75 charge for chimney inspection, which would go toward any work done. He inspected and cleaned the chimney and charged $175 (a bit much). The bid for the spark arrestor was way high and I had it done elsewhere.

The service call by A Clean Sweep went extremely well. This company is by far the most professional and informed company I've ever dealt with. I cannot say enough good things about their professionalism and their performance. This was the most helpful home service I've had, and living by the beach, I've had many. I would recommend them to anyone needing any service for their chimney, installation, cleaning or repair.

Recent high winds blew my chimney cap off. I called A Clean Sweep and they dispatched a crew the following business day. Very punctual. I thought it would be simply a matter of replacing the chimney cap but the crew merely did a site survey and estimate. They did install a temporary cover to prevent rain from getting in. They also did a chimney safety inspection. I was offered multiple options ranging from quick fix to lifetime. We opted for the stainless steel chimney chase and chimney cap/spark arrestor. The stainless steel chimney chase needed to be custom made (seems chimneys are not standards sizes). The crew returned 2 weeks later, removed the damaged parts and replaced them with the new ones in roughly an hour. Quick and efficient. This is a small business I enjoyed working with them. Not the least expensive but friendly and quality service.

He was very honest. He could have told us it needed to be cleaned but he didn’t and only charged for the inspection. He was also reasonable and and educational and it was the fee that he quoted.

Eric and his assistant were excellent. They were knowledgable and efficient. Jericho knew his business gave me accurate advice about the condition of the chimney. I will definitely recommend them and use hem again.

This was a very positive experience. The provider was professional and knowledgeable. When they looked at our chimney, there was so little creosote build up that they let us know a cleaning was not necessary. I appreciate their honesty! Since there is no way for me to look at it, they could have very well cleaned it any way and charged me. But they didn't, and I appreciate their honesty. The original quote fee was around $175, but they reduced it to $75-80 when they realized we didn't need a cleaning. They also performed a structural inspection, and identified that the cap/spark arrestor was severely rusted, and strongly suggested we arrange for a new one to be fabricated. They took the measurements for the cap at the time of the appointment, to prevent a second appointment to take measurements. They explained our options, gave recommendations, and worked with us to pay for it. I am very pleased, and expect to use them each year to examine the fireplace.

Very knowledgeable, very courteous and professional. Answered all my questions, gave helpful hints about how to maximize use of the chimney and minimize problems.

Very professional and courteous. Completed the job when promised. Would recommend them.

They were good. They seem very knowledgeable. They were reasonably priced, on time, punctual. They were a pleasure to talk to.

Showed up on time and inspected my chimney quickly. Informed that himney did not require cleaning but suggested a few maintence items that needed to be taken care of. Performed items and was totally satisfied with work. Also suggested some future maintence to be performed in the future that were not required yet.

My experience went well. The staff was professional and did a great job. The pricing was reasonable and I would recommend this company to others.

Service was provided as expected

We noticed wetness around the fireplace, and discovered that we had quite a bit of water penetration through our brick Chimney. Water seeped through, gathered, and then ran down our flu and dripped onto the fire bricks. Eric came and evaluated the chimney, and did not find any obvious entry points at the cap area. The brick was discolor with black buildup, and had the beginnings of plant growth. He recommended pressure washing and sealing the chimney. Scheduling was done through his employee back at the office. She was polite, prompt with returning calls, and notified us when Eric had arrived and left (Access was not needed to the inside to perform the work.) The chimney looks GREAT, and we have not seen any further signs of water on the inside of the chimney. Thanks Eric!

Things went well, with the eceptio of the estimate seeming to be high.

Very professional and on time.

the gentleman who arrived on time was the owner of the company was very polite and efficient. he pointed out some problems with the storm collar at the top of the chimney that needed to be corrected immediately, which the owner did correct before we would proceed with the sale, and also some problems that could occur later on with recommendations on how to handle this along with pricing. he was very pleasant to work with and we will certainly call him when we are ready to do the additional work on the fireplace.

We recently moved into an historic fixer-upper home with a large fireplace. The previous homeowner said the chimney was safe to use. However, since most of the home is in a state of disrepair, we wanted a professional inspection of the chimney to confirm safety, and ideally a cleaning, before using it this winter. A Clean Sweep provided a very fair quoted price for inspection and cleaning up front. Eric (from A Clean Sweep) arrived PROMPTLY! He was extremely thorough, professional, knowledgeable, and HONEST with us. After thoroughly inspecting our chimney, he showed us photos and explained the safety issues in layman's terms. Unfortunately, our chimney is not safe to use in its current state, so he did not clean it. Eric very clearly explained several different options, ranging from capping the chimney to rebuilding.

This was an unusual experience. I had gotten a reference from a colleague at work about this company. They had replaced his chase cover/spark arrestor and cap on his chimney for $1200, he said ( I don't have first hand knowledge of what actual work was done). This seemed quite pricey to me but I thought I'd give them a try. The owner came out on time and seemed to be knowledgeable about fireplaces but from the beginning seemed to be resentful when my wife and I started asking too many questions - a red flag for me as I have hired many contractors over the years. He also was very opinionated, discounting several suggestions we had about what we wanted to do and appeared almost contrary if we didn't immediately agree with him. Nevertheless, he promised to give us a quote and he did about 3-4 days later. But the quote was not based upon what we asked for. When I asked him to please quote for what we asked for (which was a circulating fan in the fireplace) he said he'd call me back. Thirty minutes later he called back and told me the addition of a circulating fan would increase his quote from approximately $3300 to $6000 - an outrageous figure! I have since found another installer who's difference between a fireplace with and without a circulating fan is $400. It appears that he simply gave us a fictitious higher quote just to get rid of us - though he said that it was because we would have to move up to his suppliers and quot;next leveland quot; model which was much more expensive. Either he has a very limited choice of suppliers or ...what? My problem with him is this: first, please don't tell me what is best for me or my house - that's my business. If you want to give me the pro's and con's -sure, that's great, but then don't start arguing with me about it! Second, if you won't do work unless it's something you personally would do to your own house, just tell me that and I'll find someone else. One other thing. When I initially called the receptionist to make an appointment she was somewhat rude about me making a tentative appointment-their first available appointment was 10 days out. I said that if I could find someone else to come out sooner I might make an appointment with them as well, but if I did that, and they preferred, I would call them back immediately and cancel the appointment. She replied, and quot;We don't make tentative appointments!and quot; Sounds like they prefer to not have any competition! The only positive thing about the whole experience was that I was told by the receptionist that the visit would cost $75 regardless of whether I hired them or not (most others in town give free estimates), but after his estimate, the owner said he'd charge me nothing. The no charge was actually fair because he just ended up wasting both of our time. Interestingly, and to try and be as fair as possible, he does have pretty high ratings from other people. Perhaps I'm just a difficult customer...or maybe, I'm just a customer with a mind of my own? I suppose my recommendation would be to evaluate your own style and then decide whether this contractor is for you.

The house was built in 1927, Clean Sweep filled in the details. I feel comfortable knowing once the work is done, my fireplace will be safe to use.