Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
Melissa P.
10/2011
locksmith
+ -1 moreI called to have three locks re-keyed. They arrived late and got started with the work. "Somehow" the knob on the front door was broke when he started to re-key it although there was nothing wrong with it previously. So he says he will try to fix it, but then (of course) cannot. I am basically stuck now. There is no knob on the front door. This is a rental property 1/2 hour from my home so I do not want to make another trip out there. Surprise, surprise, he has a lock he can sell me. It is some cheap brand, not the Schlage I had in place. I ask him how much and he tells me $65. This is an extremely high price for a simple knob, but what can I do? I say fine, I will have to take it. So then after nearly an hour he is about done, although he initially told me it would only take 20 minutes, and he prepares the bill. The bill lists another $55 for the installation of this knob. He had not mentioned that when I asked about the cost. Who would agree to spend $120 on one knob? Then I see that he is also trying to charge me to key three locks when all he did was key the other two to the new knob he installed. He at least took off that extra cost. On top of the re-keying fee of $35 per lock (not cheap), there is a service call charge of $45. What is this for? I would NEVER use these people again.
Description of Work: Re-Keyed Locks, Provided and Installed New Hardware
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$255
Linda P.
10/2011
locksmith
+ -1 moreDon't Use this company!!!
Description of Work: STAY AWAY, they will rip you off. I called that morning and made the apt. With LeAnn and asked her about fees. She said they were reasonable. I told her I wanted 2 or 3 deadbolts on the doors. She said an example of an Invoice for 3 dead bolts Installed were $150.00 She said Service fee is 39,95 plus 15.00 an hour. So when technician installed 3 locks and made keys all the same that are not duplicated it would extra. I thought that was fine. 75 min later as I am walking out the door to work. My invoice total was $935.00. I could not believe his total. I discussed the price with tech compared to what I wad quoted on phone and he said all he would do was knock off a $100.00 for a debit card and no service fee. I believe the fact that I lived on a subdivision across from the ocean was the reason for outrageous price!!!! I called and talked to LeAnn on phone and she said she did not know why it was so expensive. She told me after talking to manager on Mon. Would call me back. Of course, after 2 other calls to them I never got a response or talk to owner. I filed a complaint with the BBB and now Angie's List. What ever you do don't use this co.
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$839
Contact information
PO Box 54376, Jacksonville, FL 32245
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Service Categories
Locksmiths,
Luggage Repair
FAQ
A ABA Locksmith is currently rated 1 overall out of 5.
No, A ABA Locksmith does not offer free project estimates.
No, A ABA Locksmith does not offer eco-friendly accreditations.
No, A ABA Locksmith does not offer a senior discount.
No, A ABA Locksmith does not offer emergency services.
No, A ABA Locksmith does not offer warranties.
Contact information
PO Box 54376, Jacksonville, FL 32245