Pros: Professional, amazing results, reliable and efficient, fun to work with, overall amazing experience… Cons: Took time due to weather… We could not be happier with the professional service and amazing job this company has done with our pool. We needed to re-marcite, replace tiles, and redo the kool deck. Dean made us feel great about choosing Epic Pools; he was very informative about how they would fix the pool and got back with the estimate in a very timely manner. As far as cons, we had none…we had bad rain, which could not be controlled (obviously), which was the ONLY thing that delayed any work from being done. If we had any questions or concerns, Dean was always easy to get a hold of, or called back within a timely manner and always a pleasure. I will never deal with anyone other than Epic Pools and will be telling friends and strangers about the incredible service we received. The pool looks amazing!!!
Description of Work: Replace Marcite, kool deck, install all new tiles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Earl J.
04/2016
1.0
pool cleaners, hardscaping, swimming pools
+ 1 more
This company must have so many projects on the books that they just don't need my business since they didn't bother to send me any proposal. I won't waste any more of my time with Epic Pool and after receiving several other proposals I have already awarded phase 1 of my pool renovation project to other more responsive contractors.
Description of Work: I contacted Epic Pool to get some estimates for a pool renovation project (pavers over existing deck, resurfacing pool with a pebble finish, screen enclosure modifications, and a possible waterfall rock feature. Dean arrived on schedule and took lots of measurements and talked with me at length about what I would like to have done. He told me they were quite busy and to give him about a week to email me a proposal. Three weeks have elapsed an no quote was ever received.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Michael M.
03/2016
5.0
swimming pools
+ -1 more
They did a lot of diagnosing and finally were able to figure out the problem that two other pool companies failed to find and fix.
Description of Work: Repaired a very complicated leak problem.
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Service Categories
Pool Sales Construction and Installation,
Pool and Spa Service,
Pavers and Hardscaping
FAQ
Epic Pools & Hadrscape Construction, Inc. is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Epic Pools & Hadrscape Construction, Inc. accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, Epic Pools & Hadrscape Construction, Inc. offers eco-friendly accreditations.
No, Epic Pools & Hadrscape Construction, Inc. does not offer a senior discount.
No, Epic Pools & Hadrscape Construction, Inc. does not offer emergency services.
No, Epic Pools & Hadrscape Construction, Inc. does not offer warranties.
Epic Pools & Hadrscape Construction, Inc. offers the following services: Swimming Pool Construction, Remodeling, Repair and Cleaning. Paver Pool Decks, Driveways, Walkways and Patios