REX AIR provides air conditioning services and refrigeration services to the Upper Keys. We specialize in install and repair of A/C, Commercial Grade Refrigeration, Pool Heaters and much more. We service all makes and models. We service from Key Largo Fl to Layton Fl. We have 24 hour emergency services. Rex Air is a registered State of Florida licensed contractor. We are licensed and insured.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
AC Repair, Replacement, & Installation. Refrigeration. Pool Heaters. Ice Machines.
Rich listened to my description of what the a/c was/wasn't doing, diagnosed the problem (within 10 minutes of arrival), initiated corrective action, and had the system up, and running in about 1/2 hour. Rich also offered advice on avoiding a repeat of the problem, and how participating in the company's annual maintenance program could have prevented the problem at a cost that was less than the service call. Needless to say, we'll be signing up for the maintenance program!
Description of Work: Air conditioner was not running properly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
G. A.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
David The technician was very professional and prompt at fixing the problem. I highly recommend Rex Air Islamorada and David. Thanks for the excellent service!!
Description of Work: Air conditioner was not working blowing out sporadic cool air. Not blowing on Full speed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Johanna P.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
very efficient. All requested services were performed and all my questions answered. The amount charged was for the annual contract
Description of Work: semi annual maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$268
Stephen B.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Richard and Vinny worked in a difficult location under very hot conditions. I never heard a word of complaint from them. They were very professional and cleaned up so you would not they had ever been here.
Description of Work: I had a new air conditioner installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maria J.
05/2017
4.0
heating & air conditioning/hvac
+ -1 more
Excellent the team was there at the time scheduled left the area clean and job well done.
Description of Work: Rex Air has installed Split units on two different occasions for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Glenn A.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Perfectly. David showed up within an hour of my call, quickly diagnosed the problem and completed the repair. David is a skilled and personable professional.
Description of Work: Replace a defective thermostat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rex Air
Thank you very much for your feedback. We value your business with Rex Air. Thank you for trusting in us.
denise S.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
RexAir provided the best price and were ready to install when I needed them. Vincent and Javier were great! Super nice, professional and courteous. They cleaned up very nicely too.
Description of Work: Needed a complete new AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Rex Air
Thank you for your feedback. We appreciate your continued business. Thank you for trusting in Rex Air.
Roy B.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Even though old air handler, he figured out the problem quickly.
Description of Work: replace old relay
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Michael T.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
very well,very professional.I will request mike again
Description of Work: general service
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$356
James E.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
There was a minor problem that became apparent the next day but they returned and repaired the same day I made them aware of the problem. I have hired them to perform ongoing and periodic maintenance which I fully expect will be handled in the same timely and professional manner in which the installation was handled.
Description of Work: Rex Air replaced my air conditioner. Their bid was timely and competitive. They responded to both my request for a bid and actual installation in a very timely manner. They handled all of the details for the installation including obtaining the building permit. There were some bureaucratic challenges to obtaining the building permit but they handled these as well. They were very careful in the installation phase especially for all work inside. They removed the old equipment and cleaned up the work site.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane S.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
Went wonderful, and Jonathan, Alvin, and Nick did a great job. Also very courteous!
Description of Work: Replaced A/C system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara H.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
Based on this experience and past experience, would recommend this service provider.
Description of Work: Heating inspection as part of planned service agreement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn F.
07/2014
4.0
heating & air conditioning/hvac
+ -1 more
It was fine. He came out just that one time. He came pretty soon after I requested; within a week after I made the call. He did not have to replace anything and it just needed Freon. He was neither great nor awful. He was average. He was friendly. It was very expensive.
Description of Work: I used Rex Houston Air Conditioning for the heating and air conditioning unit.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$190
David K.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
He came soon after we called .quickly figured out what was wrong and fixed it.He was Very pleasant and we would use again
Description of Work: He put a new part on our ac unit and recharged it .He fixed the wiring for the heat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
kim P.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
Professional job at a fair price.
Description of Work: Replaced central air outside and inside units.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
James K.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Rex Air did an excellent job of assessing our needs and meeting them at a reasonable price. Due to the poor performance of another company, we were left without air conditioning as temperature and humidity were beginning to rise. Rex Air sent out a representative right away to determine what the problem was. The problem was found and we were given several options to resolve it. I felt the rep was honest and forthcoming about the options and how Rex Air could help. When the service technicians came to do the work later, they did an excellent job without complaining, particularly with a difficult to access air handler (in the attic). I would definitely recommend this company and/or use them again in the future.
Description of Work: Replacement of air handler and air conditioner unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Lynn M.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Central air stopped working suddenly late Friday afternoon. Rex was here in 15 minutes, replace the broken fan motor..that he had in stock and on his truck. We were up an running perfectly in an hour. Every bit was a delightful and stress free experience. Office staff lovely and responsive as well. Perfection!!
Description of Work: fixed broken central air
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Steve S.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Representative serviced my A/C. Only took about 20 minutes.
Description of Work: Annual service for A/C.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Joe T.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Arrived within the hour, found problem with thermostat and replaced with new unit. Scheduled a time to return for a complete annual inspection.
Description of Work: Annual inspection. Replace thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
james E.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
Rex had in temp working in about an hour. Part came in the next day and he returned and permently fixed AC.
Description of Work: AC was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Joe T.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
Good experience from initial phone call to finished job.
Description of Work: Annual service and replace thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Maria L.
04/2011
4.0
heating & air conditioning/hvac
+ -1 more
They were unable to repair the unit and so we quote for replacement. I am not sure if I will use them or not to replace the unit.
Description of Work: They diagnosed our unit with a bad compressor. They replaced the compressor (which was under warranty) and they attempted to charge our a/c unit with Freon. They attempted to repair the unit. They also gave us a quote for replacement. Rex himself came out to do the work.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$500
Carol M.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
Rex Air gave us the very best estimate for a new a/c/heat system in our home. They showed up on time (the day of Christmas eve no less!!!!), did the removal of old unit and install of new unit efficiently, professionally and in a friendly manner. The two guys who showed up, Tom and Joe, really knew their work, and were just great. We got a tax credit on the unit, which offset the price too. Rex Air's estimate was about 1/2 of every other company we called. And, our electric bill has dropped in half!!!!!!! I would highly recommend this company, hands down!! And ask for Tom and Joe to do the work!! :)
Description of Work: Remove old a/c/heat unit and install new efficient one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Kathy D.
08/2009
5.0
heating & air conditioning/hvac
+ -1 more
Our AC crashed just as it started getting hot. We called the company we had been using for 25 years who told us we had a leak in the compressor, it could not be repaired, and we would have to replace it at a cost of over $3,000. We then called Rex Air. Rex came out, looked at it and had it fixed the next day. It has been months and his weld is still holding. I ALWAYS recommend Rex Air.
Description of Work: He welded a AC line leak which another company said couldn't be done.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Rex Air is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Rex Air accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Rex Air offers free project estimates.
Yes, Rex Air offers eco-friendly accreditations.
No, Rex Air does not offer a senior discount.
Yes, Rex Air offers emergency services.
Yes, Rex Air offers warranties.
Rex Air offers the following services: AC Repair, Replacement, & Installation. Refrigeration. Pool Heaters. Ice Machines.