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Aquaman Leak Detection

Pool and Spa Service, Plumbing

About us

18 Years of experience and owner-operated. Knowledgeable in all areas of swimming pools, we focus on leak detection that doesn't damage property and quality repairs with a strong warranty for pool and spa leaks.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

We offer swimming Pool and Spa Leak Detection and Repair. Flood Grouting (repairing underground lines without digging or damaging concrete). We have the experience and ability to find slab and foundation leaks when necessary.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.826 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 26 reviews

howard K.
02/2019
5.0
plumbing, pool cleaners
  + 0 more
They came and quickly saw it was a leak in a newly installed pool pump. They turned off the pump and recommended I call the pump installer. Which I did. They did not charge me. I was greatly relieved
Description of Work: Thought I had a leak in my pool.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara G.
03/2018
5.0
pool cleaners
  + -1 more
I thought I had a leak, they had me do a bucket test and turns out I didn't. Left a review a few years ago when I did have a leak, they are excellent!
Description of Work: I thought I had a leak, they had me do a bucket test and turns out I didn't. Left a review a few years ago when I did have a leak, they are excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lydia M.
01/2018
5.0
pool cleaners
  + -1 more
Lowell Ball (owner) is the BEST! Seriously, he is excelent in every way. I was very pleased. I was so disappointed before I found him. This is the second time he has helped us out. We tried four other companies and was totally frustrated. He is knowledgeable, helpful and a pleasure to work with. I feel he is the best out there?
Description of Work: 16 months ago Lowell Ball (owner) found and repaired a very hard to find leak in our in-ground-infinity-waterfall spa. Then on a subsequent visit in December 2017 he knew immediatly that the pool was not leaking because it was loosing way too much water way too fast and directed us to the real problem which was a valve problem. He was exactly right!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer K.
12/2017
5.0
pool cleaners
  + -1 more
They worked hard to find the leak. Mine was a complicated problem which required more work than we were willing to complete at this time. Assisted in isolating the leak, as well as advising on how to perform the fix, whether we use them or not. Very impressed and appreciate their hard work and knowledge sharing!
Description of Work: Leak detection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Albert J.
09/2017
5.0
pool cleaners
  + -1 more
Lowell and his team are top notch professionals. He took the time to explain everything that they would be doing to remove the old skimmer and put in a new one. Lowell and his team are very knowledgeable and strive to please the customer. He personally worked along side his employee and answered any questions I had. I would rate them an A+++ if I could. I would recommend them for detecting your pool leaks or other pool issues. I will do business with them again if I find a pool issue. Great company!
Description of Work: I was losing an inch of water a day in my in ground pool, I called them and they came out the same day and determines that I had several leaks in my skimmer. They give me a price and I agreed ,so they scheduled me for a skimmer replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa T.
08/2017
5.0
pool cleaners
  + -1 more
It went great and haven't leaked since then! They are very responsive, they came right away and did the job as soon as possible. This company is great and form what they did, their price is reasonable.
Description of Work: They dug from the outside of my screen patio to the deck to check the pipe that was leaking, they saved me tons of money in doing that way. Ended up a broken return pipe under the deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John S.
08/2017
2.0
pool cleaners
  + -1 more
My pool system is running sluggish and I had the Aquaman. The technician responded and did an inspection. He said he couldn't find any problems that the line may have a blockage and that he would call a more experienced technician.They never contacted me again.
Description of Work: Pool system running sluggish low pressure from jets.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$275

Response from Aquaman Leak Detection
This customer hired us to determine the cause of the low flow in his system and why air was inside the pump basket. We pressurized the entire system for possible leaks and determined that the system held pressure, resulting in no leaks at the date of service. We then proceeded to trouble shoot the equipment. When the cartridge was removed from the filter canister, everything ran good and bubbles disappeared. This leads us to believe the cartridge is old or dirty. We recommended to the customer that they replace the filter cartridge. We never heard anything else from the customer until this bad review was posted. Our policy is to make all customers happy! We reached out to this customer to try to help resolve any possible issues and our help was declined. Aquaman always tries to correct issues on all levels. We have kept great reviews on all platforms and wish the customer would have given us the opportunity to know they were upset with our service. We always strive to provide excellent next level service. Very sorry we couldn't meet the expectations of this particular job.

Michael K.
03/2017
5.0
pool cleaners
  + -1 more
Great. Quickly located the issue and fixed it.
Description of Work: I had a pool leak, which they were able to locate and fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott S.
02/2017
1.0
pool cleaners
  + -1 more
Be careful with this pool detection service. They state a 30 day warranty on any repairs but will charge an additional service fee of $300.00 (within the warranty period) and state it was a separate leak. I had to call another pool leak detection service to finally locate and fix the leak. Complete waste of time and rip off. Filing a complaint against their business license so no one else is ripped off by this business.
Description of Work: Locate and repair pool leak. Did not perform work correctly. Had to call another pool leak company to complete repairs.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Aquaman Leak Detection
Mr. [Member Name Removed], We are sorry you had a bad experience with your pool detection company, but we can safety say that it wasn't us. Not sure if you got our named mixed up with someone else. Hope you got everything worked out.

Brian N.
01/2017
5.0
pool cleaners
  + -1 more
Excellent customer service backed by great skills and experience.
Description of Work: They explained their process and jumped right in to look for and correct my problem. When completed they took the time to explain to me what went wrong and answered all of my questions. This is an excellent service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Darlene B.
12/2016
5.0
pool cleaners
  + -1 more
Very good! They came right away when I called.
Description of Work: Pool leak detection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gregory C.
11/2016
5.0
pool cleaners
  + -1 more
Got the pool leak fixed and has been good ever since
Description of Work: Had a pool leak and they located it and checked for others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise S.
05/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Great service! We would recommend this company to anyone that has a pool leak. They came out to our home a few times until the problem was resolved.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail S.
05/2016
5.0
pool cleaners
  + -1 more
It has worked ever since.
Description of Work: There was a pool leak and he found it and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rossana D.
03/2016
5.0
plumbing, pool cleaners
  + 0 more
unknown
Description of Work: Found the leak and fixed it. This young man is very courteous, efficient, and does the job well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Lynette F.
02/2016
5.0
pool cleaners
  + -1 more
After making the repairs, the brothers showed me what I needed to know about taking care of pools as I am new to Orlando and therefore new to having my own pool. Really nice and, from what I can see, very trustworthy. LFF
Description of Work: My pool was leaking and I worried that it would cost quite a lot. But the brothers came and took care of the leak. It turned out that there were two serious leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

John L.
10/2015
5.0
pool cleaners
  + -1 more
When our pool developed a slow leak, Aquaman dove the pool, detected the problem and stopped the leak. Three months later, when a more dramatic loss of water suddenly began, they located a crack in the skimmer at no charge and gave us a referral for the major repair required. This unexpected "good will" service was certainly appreciated and we will call Aquaman for any leak that might develop in future. Nice guys and very professional.
Description of Work: Located pool leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gary J.
10/2015
1.0
pool cleaners
  + -1 more
I called to get service and an appointment date was set for Friday October 9th at 11:00 AM. It was 12:30 PM and no one showed up or called. I called the office and they said they were delayed on another job. I fully understand that they can be delayed and a little late. However it is totally unacceptable and unprofessional not to call after and hour and half late to let the customer know. If I had not called it probably would have being even longer. I cancelled the service. If they can not even do something as simple as call or be professional I would not trust them working on my pool.
Description of Work: Were to provide leak detection for my pool.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

Response from Aquaman Leak Detection
I'm saddened to read this because it's the first bad review we've received after 5 years of 100% perfect reviews on multiple sites. We do our best to manage customers expectations with arrival times. Given the nature of our business some leaks can be found very quickly, others are more complex. Other than our first 9:30 a.m. appointment, we never give a set time of arrival because a job can take anywhere from 1 hour to 3+ hours. In this particular case, it was made clear to the customer that we may be there as early as 11am however it could be a few hours later. Unfortunately the customer had different expectations on arrival time than what was given to him. We were actually in route to this customer's property when he then canceled the job. We offered to reschedule or find resolution, however the customer was unwilling...we never give up on our customers and unfortunately there were no acceptable solutions. This is a learning experience for us and we take responsibility for not clearly communicating / explaining our company policy on arrival times to this customer.

Mark M.
03/2015
5.0
pool cleaners
  + -1 more
Showed up as advertised and scheduled. Found and diagnosed pool leak for $300. It was a return line coming into pool located under cool decking and pavers. Could not repair leak, passed my name to another party who was suppose to contact me for repair estimate, but never did. Recontacted leak specialist and he referred me to another repair service who did contact me and provided a repair estimate for $975, which seems a little high, but, I have no experience in this type of repair or costs. So now, it looks like I will be into detection and repair for about $1300. But, it has to be repaired.
Description of Work: Diagnosed and found pool leak. Very cordial, very professional. Nice man.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Aquaman Leak Detection
Thank you for the review. If you don't mind call me on my cell phone 321-652-8610. I have a question about the referral?

James H.
07/2014
5.0
pool cleaners
  + -1 more
Would use him again in a heartbeat. Very friendly and hardworking. We had a great experience with Aquaman Leak Detection.
Description of Work: Lowell was absolutely great! He came on time and fixed the problem with our pool! Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mike O.
04/2014
5.0
pool cleaners
  + -1 more
We contacted Aquaman because we were losing about 1and quot; of water every 2 weeks. Lowell was on a job near us and said he would come by afterwards, which he did. Lowell looked at our pool and pump setup and saw some surface cracking near the filter area, he did a test around that area with a liquid and found a few small cracks right around the filter/tile area. He repaired the cracks and told us to monitor the water level, they were the problem and we had no water loss after that. While he was there Lowell gave us a bunch of advice on how we can better treat our pool, as it was a smaller patio pool. He jotted down a pool chemical plan that he felt was good for our size pool which we stick to to this day. He also did some general pool clean up and cleaned out my pump filter as a free add-on. Lowell is a really nice guy and it was clear he knows everything about pools and repairing leaks.
Description of Work: Leak repair and pool maintenance advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nicholas A.
02/2014
5.0
pool cleaners
  + -1 more
The man shows up on time and delivers on time! On top of his great work, he takes the time to make sure I know my pool and ways to get the most/ longest out of the equipment. This mans goal is not to push equipment or stuff on you but rather there take care of the problem you asked for his expertise on. Have used regularly and would definitely recommend!
Description of Work: Pool equipment inspector and leak detector. If your pool doesn't run right. He gets it to.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Dean K.
02/2014
5.0
pool cleaners
  + -1 more
From initial contact to completion of work, the Aquaman (Lowell and his team) were extremely professional, competent and customer service oriented. The first phone call consisted of providing additional troubleshooting methods, service delivery and billing policies. After the additional troubleshooting was performed, he immediately scheduled an on-site appointment that fit my schedule. He arrived at the worksite at the appointed time and you could immediately tell that he was prepared for any scenario that might present itself. Which was good, because our pool had a difficult leak to find. He was very methodical and persistent in trying to find the leak. His perseverance paid off with locating the leak (to me in a very hard-to-find location) and immediately repairing it. Throughout the entire time they were at the site, they were professional, knowledgable and friendly. Since I am new to owning a pool, he spent extra time explaining various aspects of pool operation and maintenance, even though he had another pressing appointment. Highly recommended that if you suspect a problem with your pool or spa, to use Aquaman Leak Detection. You will not be disappointed.
Description of Work: Search for leaks in pool/spa and provide subsequent repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

James Y.
01/2014
5.0
pool cleaners
  + -1 more
I had googled Flood Grout pipe repair, They had there local contractor, Aquaman Leak Detection, call me. We spoke about my problem of pool leaks. They said that they would be in my area and would stop We went to the pool and they brought their equipment to the pool and went to work diagnosing the problem. After about 45 min. Their accessment was that the skimmer was the problem. I offered to compensate them and they refused, stating that after the work that is sceduled to be done later this month they would be glad to come back a retest. Aquaman went above and beyond to find my leak. Anyone who needs pool leak service should call them. Best serivce I ever recieved. If I ever have to need this type of service again AQUAMAN IS MY MAN.
Description of Work: Found a pool leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George S.
10/2013
5.0
pool cleaners
  + -1 more
Lowell explained on the phone his methods and billing. He arrive3d on schedule and discovered 6-7 small leaks in the pool and patched them quickly. Thankfully they were not serious. His agreement is that5 he charges $259.00 for the call, and nothing at all if he cannot discover the leak. If he can repair the leak(s), the charge is still $250. I would definitely use Lowell again.
Description of Work: Discovered and repaired leaks in my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Aquaman Leak Detection
Wow I really appreciate the review! Had no idea I had any on here. Glad we could help!
    • 1(current)
    • 2

Contact information

505 Coronado Way, Indian Harbour Beach, FL 32937

www.aquamanleakdetection.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Plumbing

FAQ

Aquaman Leak Detection is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Aquaman Leak Detection accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Aquaman Leak Detection does not offer free project estimates.
Yes, Aquaman Leak Detection offers eco-friendly accreditations.
No, Aquaman Leak Detection does not offer a senior discount.
Yes, Aquaman Leak Detection offers emergency services.
Yes, Aquaman Leak Detection offers warranties.
Aquaman Leak Detection offers the following services: We offer swimming Pool and Spa Leak Detection and Repair. Flood Grouting (repairing underground lines without digging or damaging concrete). We have the experience and ability to find slab and foundation leaks when necessary.

Contact information

505 Coronado Way, Indian Harbour Beach, FL 32937

www.aquamanleakdetection.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed