Terrible. Very disappointed in a company I thought was good.
Description of Work: We used this company before, so thought we would use them again. Joanne was supposed to come out on March 19th (yes, I'm late in sending this) but did not show. She left a garbled message on my voice mail. When I called her back, I got her voice mail. I left a message for her to call back because I did not get her message. I called twice, but no return call. She never showed up, either. However, it worked out. I called Floor It Flooring, they came out and showed us Hunter Douglas Vertiglides We had them installed in our kitchen, breakfast room and family room. Also had beautiful wooden shutters installed in the guest room upstairs. I guess Gotcha Covered did us a favor!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Susan G.
10/2007
3.0
window treatments
+ -1 more
I called twice and left messages. She called me back and said they would not consider so small a job.
Description of Work: Called to get estimate on interior window shutters for one large window.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
Jessica K.
02/2007
5.0
window treatments
+ -1 more
Joanne was fantastic to work with. She returned my calls promptly and is truly a professional in her field. She helped make decisions that were both economical and fit our style of decor. The installer arrived on time and was quick to follow up to make sure everything worked properly. I would highly recommend this company!
Description of Work: Estimate for blinds and shutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
EILEEN M.
11/2006
5.0
window treatments
+ -1 more
We have Roman shades in our kitchen & breakfast room. They were put in by another company, and we are having nothing but problems. Joanne advised us to try to work out our problems because the shades look so beautiful in our home. I will recommend her to anyone who is thinking of new window treatments and wants my advice! Joanne was wonderful in helping us decide what we wanted and helped us through a dilemma. She also picked out the color for the blinds. Definitely use them. Joanne is a gem. Keep up the excellent work.
Description of Work: We ordered wooden blinds for our living and dining rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
ROBYN T.
08/2006
4.0
window treatments
+ -1 more
unknown
Description of Work: Joanne was very pleasant and easy to work with. The free estimate was done quickly and with very little inconvenience to me and my schedule. The blinds came in around the time she promised.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
BONNIE E.
11/2005
4.0
window treatments
+ -1 more
THEY WERE VERY PLEASANT PEOPLE. VERY NICE TO WORK WITH.
Description of Work: INSTALLED BLINDS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
AMY W.
11/2005
5.0
window treatments
+ -1 more
WOULD HIRE FOR ANY FURTHER WINDOW TREATMENT NEEDS. ABSOLUTELY A JOY TO DEAL WITH THIS COMPANY.
Description of Work: EIGHT WINDOWS MEASURED FOR FAUX WOOD BLINDS AND SHEERS. SUGGESTIONS FOR EACH WINDOW MADE. PRODUCT WAS ORDERED AND TIMELY INSTALLED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
HEATHER F.
03/2005
5.0
window treatments
+ -1 more
JOANNE WAS VERY HELPFUL IN SUGGESTING WINDOW TREATMENTS TO ME, AND SHE WAS VERY INFORMATIVE ABOUT THE PRODUCTS. SHE WORKED WITH ME REGARDING INSTALLATION, SINCE WE WERE PAINTING A HOUSE BEFORE TREATMENTS COULD GO IN. INSTALLER WAS VERY PROFESSIONAL, ACCURATE.
Description of Work: INSTALLED WINDOW TREATMENTS IN LIVING ROOM AND BEDROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$736
PAT B.
12/2004
5.0
window treatments
+ -1 more
JOANNE IS WILLING TO DO WHAT EVER IS NECESSARY TO SATISFY HER CUSTOMERS. EDDIE, WHO INSTALLED ALL THE WINDOW TREATMENTS, IS VERY THOUGHFUL, THOROUGH, ON-TIME, AND QUICK TO CLEAN UP ANY MESS.
Description of Work: HAD DOUBLE SHUTTERS INSTALLED ON DINNING ROOM WINDOWS AND VERTICLE BLINDS INSTALLED ON TWO SLIDING GLASS DOUBLE DOORS LEADING ONTO THE PATIO AREA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$894
JOAN B.
11/2004
5.0
window treatments
+ -1 more
unknown
Description of Work: JOANNE HAS A GOOD EYE FOR COLOR. SHE DID EXCELLENT MEASUREMENTS AND THE WINDOW TREATMENTS FIT PERFECTLY. EDDIE INSTALLS THE WINDOW TREATMENTS AND THERE IS A SEPARATE CHARGE FOR THIS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
CRISS S.
11/2004
5.0
window treatments
+ -1 more
EXCELLENT SERVICE & GREAT PRICES. JOANNE IS VERY KNOWLEDGABLE & TERRIFIC TO WORK WITH.
Description of Work: WINDOW TREATMENT FOR PATIO SLIDER & INSIDE SHUTTERS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
RICHARD J.
11/2003
5.0
window treatments
+ -1 more
unknown
Description of Work: We had two blinds, one venetian and one pleated, and they were broken. They came out, looked at it and gave us a replacement blind at no charge. Then they took the pleated blind and looked for a repair service. At a later date we had a wedding coming up, so we had them order new pleated blind and they installed them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MARGARET J.
10/2003
5.0
window treatments
+ -1 more
VERY COMPETENT JOB; PLEASANT WORKERS.
Description of Work: 2 WINDOW TREATMENTS WITH TRIM AND WOOD SHUTTERS, CUSTOM-MADE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James L C.
04/2003
5.0
window treatments
+ -1 more
We used them for the installation of our window blinds and the windows. Eddie & Joannes work is superb with English accents! I am very happy with the work performed and would reccomend them to my friends.
Description of Work: Installation of window blinds and windows.
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Service Categories
Window Treatments
FAQ
GOTCHA COVERED BLINDS is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 AM
Tuesday: 8:00 AM - 6:00 AM
Wednesday: 8:00 AM - 6:00 AM
Thursday: 8:00 AM - 6:00 AM
Friday: 8:00 AM - 6:00 AM
GOTCHA COVERED BLINDS accepts the following forms of payment: Check,MasterCard,Visa
No, GOTCHA COVERED BLINDS does not offer free project estimates.
No, GOTCHA COVERED BLINDS does not offer eco-friendly accreditations.
No, GOTCHA COVERED BLINDS does not offer a senior discount.
No, GOTCHA COVERED BLINDS does not offer emergency services.
No, GOTCHA COVERED BLINDS does not offer warranties.
GOTCHA COVERED BLINDS offers the following services: WINDOW TREATMENT SALES & INSTALLATION. BLINDS, SHADES, SHUTTERS & MORE.