Suncoast Plumbing Inc

My 4-month-old Rheem water hear was telling me “service needed” with an error code for possible water leak. I went to the Rheem warranty website where I was then directed to “Find a Pro.” Suncoast Plumbing was one of the options, so I contacted them and explained my problem. I was very clear that it was only a few months old and covered under warranty. The repairmen arrived quickly. The techs were baffled because this heater had “new technology” They spent some time on Google trying to find the solution. They took the heater apart and put it back together, but the error continued. To my surprise they presented me a bill for $95. When I explained at heater was under warranty AND they didn’t fix anything they said, “are you refusing to pay?” When I explained I shouldn’t have to pay, they left. Fast forward a couple weeks. After threats of collections and a couple unpleasant calls with the office I reluctantly paid the bill to rid them of my life. I gave them the chance to make it right, but they refused. Buyer beware!

It was a bit of a tough job as the space was quite small and difficult to get the new water heater into it but he got it done without damaging anything. And he got here within the time slot that he was supposed to.

Fantastic. The plumber was here a few minutes early. Had the system up and running in NO time.

We had our new home completed November - 2018. The builder used Suncoast Plumbing to install all of the plumbing work. We brought with us from our previous home, our Kinetico Water Softener System. Since Suncoast Plumbing did the new home plumbing installation, we decided to check with them to see if they do Water Softener installs also. Since they did and the price for the install was very reasonable, we scheduled them to install our system on 12.27.2018 At approximately 0827 hrs., Tom K. arrived to install the system. Tom did a GREAT and through job, cleaned up after the install. Tom was strictly business which we really appreciated. If there were ever any problems to be sure to call them. He was done and gone at 1014 hrs. We have not experienced any problems with the install and are really enjoying soft water again !! Thanks Tom K. and Suncoast Plumbing ! If ever we need a plumber, we know who to call, Suncoast Plumbing, Homosassa Springs, Florida 34447 Citrus County : 352.628.6608 Hernando County : 352.688.4909 [*** Link removed ***]

Our hot water suddenly became cool. At first it seemed like a new heating element would do the trick. When that didn't work, Jessie did more trouble-shooting and concluded that there might be a leak. Rather than sell me an unneeded new hot water heater, he recommended an leak detection service, which indeed did find and locate a leak under the slab. They (SP) then returned and broke through the floor, found, fixed and tested the repair and re-concreted the floor. A major leak is never a fun thing, but their professionalism and fair pricing was well appreciated.

Horrible, he was at my house for a total of 15 minutes. He checked my shower and told me it wasn’t producing hot water, tell me something I don’t know genius. Then he goes to my water heater and asked if they installed it, I said no and he had a smirk on his face and an attitude as if I should have called his company to install it. Then he tells me that it’s an electrical issue in my heater, and that he won’t repair it. Weird, because the rest of the house gets hot water, so how is it an electrical issue? Anyways, he proceeds to tell me I owe him $85. For what? I told him he was at my house for a total of 15 minutes and did absolutely nothing. I can tell you this, I will never again use them for any plumbing issues. Also, they are called Suncoast Plumbing and ELECTRIC, so why couldn’t he correct the issue again? Just saying. Your loss buddy, I know a lot of people in the area that are looking for a reliable plumbers that could have made you hundreds if not thousands, and I’m getting a new water softener this week so I will be going elsewhere for business. Enjoy your $85 for doing absolutely nothing, RIP OFF, I can see a service charge of 30 or 40 just for coming out, no problem, but most Doctors don’t even make $85 in 15 minutes, why should you?

Chris Carr was quick/professional/efficient - we have used this company before and have always been pleased with the work and the reasonable cost. All employees we have dealt with have been excellent - and Chris was no exception. Ours is an older mobile with the plastic piping that seems to regularly have issues - it always entails crawling under the house - we just want to keep it patched and Suncoast is fine with doing the fixes only. We appreciate that they handle doing only that.

Very good. Very professional and quality work.

All were done in an afternoon and to our complete satisfaction.

For the most part they did a really good job. They did have to come back twice to fix some leaks. My house is very very old and i inherited it in bad condition. But they have tried very hard to get the fixes as best they can. However I really only have 2 complaints: 1. They don't give you bigger discounts with the more work you give them. I still have ALOT more work to do across three properties and they are not offering anything competitive. 2. I would have liked to see them reach out to me to follow up more. Especially with all the problems I have in the house, the more work that still needs to be done as well. I still have about $25,000 in work across three properties if they charged me full price.

THEY DID A GOOD AND I WAS PLEASED WITH THE RESULTS

Steve arrived on time, was extremely knowledgeable and helpful and quickly got to the root of the problem with our water heater. It was not leaking and although 12 years old simply needed $75 worth of parts and a flushing and it's good to go. While the tank was draining - he looked at other small plumbing issues and addressed them quickly. My husband is grateful his HoneyDo list just got shortened! :)

It went very well, and I will recommend them to others and hire them again in the future.

When I called, they quoted an estimate over the phone and that was the price charged after the work was completed. They actually did the job the day after I called them. John, the plumber arrived within the time I was quoted. He was very professional, answered any questions and explained the process. Stayed at it and finished everything we wanted done. Very good job.

Went very well. Hooked up faucets quickly and also fixed a toilet that started running. Used an Angies list prepaid. Worked out perfect.

While James was here I askedhim if he could do some other repairs unrelated to water main break and he said sure,he repaired my leaky bathroom faucet and loose shower handle and replaced under kitchen sink filter. Plus gave us a discount on the service,I couldn't have asked for better service,plus this young man was extremely polite and respectful,I definitely would as for this plumber James if I ever need more help with Plumbing or electical work!!!!

Billy (Plumber) arrived on time, was very professional and knowledgeable. Did the job in an excellent manner. I woul ask for hime from this company the next time I have plumbing needs.

That was the third time we had them out. Coming to the house was fine, but not doing what they were supposed to do did not turn out too well. They could have followed-through on what they promised. They left the work area very tidy.

The technician verified all water outlets in the house and the shut off at the side of the house and the line from the house to the meter. No issues were found. Suncoast in turn provide a report which we forwarded to the water company.

I thought one of the hot water heater elements were burnt out, and indeed when the technician checked, it was the element. Unfortunately, the heater element was fused solid into the tank, and no amount of cajoling would pull the element. We had to replace the heater, and i was financially not prepared for a new heater. Suncoast was nice enough to allow me to pay half up front and pay the remainder in monthly installments. I consider that they went out of their way to make me a satisfied customer. I have used their services before, and i will continue to use their services. Ans I would recommend them to anyone.

On time professional. Price very fair job well done

Greg Katz was our service provider, and he did a great job. He replaced the necessary parts and the leak has stopped. He was personable and professional.

They did a great job. They showed up on time. They were fast and efficient and explained everything to me.

A larger hole had to be cut in our granit counter, then he was able to install the part.

My water heater began leaking during the day and by the time I returned home in the late-afternoon my garage was flooded. I called Suncoast and they had a plumber at my house in 1 hour (5 pm). By 9 pm he had the old heater out and a new one installed. Suncoast did an excellent job and their plumber was very polite and professional.