Less Stress Moving, LLC

Jason came to our home to give us a quote for a short 15 min move. We obtained the quote and I guess you get what you pay for because if I could give less than one star I would. Jason and his crew started out with a bang but as soon as Jason got tired things went down hill. He left multiple items like desks, TVs and boxes at the old residence after the second load. When we asked if they were going back to get the rest Jason first said “oh you wanted those TVs?” Yes Jason it was on the quote YOU provided us. And yes Jason we want our two 65 inch TVs. He than stated doing a second load was unusual. We explained that he came to the house and saw what we had. HE gave the quote not us. I than stated he left our desks too (not yet realizing he also left multiple boxes as well) He than got angry and said “What are you guys just adding things on?” We explained where the desk was and he stated “oh yeah I remember…can’t you just put it in your car?” No Jason I can’t. I paid you to do this job. He than stated he’d be by tomorrow to finish. Finish things like ….put my mirror back on my dresser. Put the door back on its hinges that he removed to get an item out. Get the rest of the stuff. Get a large heavy box out of my SUV. Once my husband paid him cash for the job he got angry we wanted change back. Yes Jason we want change. It’s our money. Money we now have to spend to get a new mover to get the rest of our stuff. Also his second load consisted of dumping the rest of our stuff in the garage. So now I have some master bedroom boxes buried in garage items. Even though each box was clearly labeled. Jason won’t answer calls now or return messages. We have text. We have called. Multiple times. Radio silence. I don’t know what’s going. Perhaps there is a change of ownership and Jason now runs the company as his father is now in his 60s. I will be filing a BBB complaint, the SOS, as well as all social media I can think of. Honestly anyone who will listen. Don’t walk. Run from this company. Just so folks know….we treat vendors very well. We bought them pizza and drinks. We planned on giving a nice tip but with the job completely not finished at all, how can we give any additional funds.

The service was very good. They were pleasant and helpful. They move the stuff for us before we even started. They were just very efficient in a timely manner. We are very pleased with their service.