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Smith Septic Tanks of Homestead Inc

Septic Systems

About us

Smith Septic Tanks stands for integrity. We know that the best advertisement is through the referrals of our satisfied customers, so we strive to give our customers the quality of service they deserve. Our prices are competitive and fair. We are not the most expensive, nor are we the cheapest in town. We give our customers their money's worth and more. We believe that you get what you pay for. Many times we have gone behind other companies to repair drainfields that were only a year old. Unfortunately, the homeowner paid twice for it. Since there are companies who would like nothing more than to take advantage of uninformed customers, our goal is to educate the public about their septic systems. License #SM0890744.

Business highlights

28 years of trusted experience

Services we offer

Septic Tank Installations- Septic Tank Only. Septic Tank & Drainfields Installation & Repair. Aerobic Systems. Gray Water Systems. Inspections. Septic Tank Cleanings. Site Evaluations & Soil Surveys. Septic Tank Abandonments.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 1-12 of 12 reviews

Michael C.
03/2021
5.0
septic tank
  + -1 more
I was actually dreading contracting the septic drain field replacement, as I've heard so many horror stories. Smith Septic was one of the companies recommended by my plumber, Bob's Plumbing. Let me say that doing business with Wendell Smith was a refreshing encounter. He was on time, did exactly what he said he would, for the amount quoted, did excellent work, and it was a genuine pleasure to do business with him. Wendell himself checked on the job throughout the process, and even followed up after his work was done and he had been paid the week before. I wouldn't hesitate to recommend him and his company, to anyone.
Description of Work: Total replacement of drain field

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Response from Smith Septic Tanks of Homestead Inc
Thank you, [Member Name Removed]! We strive for professionalism and integrity. It was a pleasure doing business with you!

Kurt G.
03/2019
5.0
septic tank
  + -1 more
They worked to find our tank and did the job quickly and with no odor. Wendell is personable and professional.
Description of Work: Septic tank pimpoit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Septic Tanks of Homestead Inc
Thank you for your business!

Ray V.
05/2018
5.0
septic tank
  + -1 more
xxxxxxx xxxxx
Description of Work: septic clean out

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark R.
12/2017
5.0
septic tank
  + -1 more
$266 for draining and $465 for repairs Very efficient professional service
Description of Work: Septic tank drain and subsequent discovery to replace the flange housing & lid

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Septic Tanks of Homestead Inc
I'm glad you had a positive experience, but it wasn't our company (I could tell immediately by the price of the pumpout). We close for the holiday season every year to give our employees a paid vacation for two weeks. We have been closed from December 18th and won't reopen until January 2nd. We do refer potential clients on our phone to another company while we are closed, so perhaps you called them.

ARTHUR P.
01/2017
5.0
septic tank
  + -1 more
Two guys came in their truck as scheduled, located the septic tank cover fairly quick. Showed me that solids level in the tank were approaching the top and pumped it out clean. It was a 20 minute job but well worth it. Will call them again in 3 years. Spoke to the owner Wendall, seems like a real nice and honest guy.
Description of Work: Clean out septic tank , did not know status since moving into this home recently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey O.
10/2016
5.0
septic tank
  + -1 more
Excellent, arrived the next day, job was done quickly. Very nice people, price was reasonable, especially considering that it included digging down through sand-laid patio stones to reach the drain-field end of the septic tank.
Description of Work: Septic Tank clean-out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Anita F.
05/2016
5.0
septic tank
  + -1 more
Wonderful service. They showed up on time and did a great job.
Description of Work: Septic service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles S.
12/2015
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

pauline C.
07/2015
5.0
septic tank
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy E.
12/2014
5.0
septic tank
  + -1 more
Wendell showed up with pump truck at appointed time. Driver of pump truck started immediately and was done in 45 minutes. He put cover back over tank and put grass back. They explained as much or as little as you want to know. Suggested we get a check of drain field in a couple months, which we will do. I know they have been used by several neighbors.
Description of Work: Septic tank backed up and needed to be pumped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Solveig D.
08/2011
1.0
septic tank
  + -1 more
One time when I called, an employee told me that the owners were away traveling and when I asked him to please check my records of when was the last time that they had come to pump my tank, he said he did not had access to that information, only the owners had that information. I have not received a call back so I will call another company
Description of Work: This Company installed a new septic tank and drainfield a few years ago. I have been calling them for the last three weeks (left three messages) because I wanted them to come out and pump out the tank as a preventive/maintenance service

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Smith Septic Tanks of Homestead Inc
Our apology for not getting the message. We do work hard at satisfying our customers and regret that this customer fell through the crack while we were on vacation. They were a customer since 2005.

GEORGE F.
02/2007
1.0
septic tank
  + -1 more
The company installed the wrong size drain field which after a few months has caused my septic tank to over flow constantly. They did not analyze the level of usage and installed too small a system. They are unwilling to work with me to fix the problem and told me to me to sue them. I expected a professional service and got a an amature.
Description of Work: They installed a drain field on my property.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,400

Response from Smith Septic Tanks of Homestead Inc
We depend on the customer to provide the correct information. The water bill is required, but this customer only provided the account number. Unfortunately, Miami-Dade Water & Sewer only posted a temporary amount online at the time I used this as his bill which showed well under the 400 gpd water usage needed for a 4 bedroom home. We put in a 400 sq.ft. drainfield according to Health Dept specifications and it was approve by the Health Dept. Had we known that this customer uses over 600 gallons of water per day, we would have advised him differently and perhaps not even done the job. When he came to us, we offered to add 200 sq.ft. on to the existing system to handle the problem for cost. He didn't just want the drainfield fixed, he wanted it for free. He wouldn't even negotiate the fact. He wanted it for free. We did everything according to the law, and the Health Dept backed us up. It was unfortunate that the M-D Water & Sewer Dept had the wrong reading at the time I checked it. It is a good lesson learned for us. We will NEVER accept the account number again. The customer has to get that information for us no matter what. If you want a true account of our reputation ask to the Miami-Dade County Health Dept, City of Homestead Building Dept, Pinecrest, Palmetto Bay, Coral Gables, among the many realtors, building inspectors, and plumbers. We have hundreds of customers and the majority would give us an outstanding review. How do I know this? Because 98% of our business comes from word of mouth. We aren't perfect, no one is, but if you want the most knowledgeable and experienced company, then you will call us.

    Contact information

    15105 SW 305 Ter, Homestead, FL 33033

    http://www.smithseptictanks.com

    Service hours

    Monday:
    7:30 AM - 3:30 PM
    Tuesday:
    7:30 AM - 3:30 PM
    Wednesday:
    7:30 AM - 3:30 PM
    Thursday:
    7:30 AM - 3:30 PM
    Friday:
    7:30 AM - 3:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems

    FAQ

    Smith Septic Tanks of Homestead Inc is currently rated 4.5 overall out of 5.

    Monday: 7:30 AM - 3:30 PM

    Tuesday: 7:30 AM - 3:30 PM

    Wednesday: 7:30 AM - 3:30 PM

    Thursday: 7:30 AM - 3:30 PM

    Friday: 7:30 AM - 3:30 PM

    Smith Septic Tanks of Homestead Inc accepts the following forms of payment: Check
    Yes, Smith Septic Tanks of Homestead Inc offers free project estimates.
    No, Smith Septic Tanks of Homestead Inc does not offer eco-friendly accreditations.
    No, Smith Septic Tanks of Homestead Inc does not offer a senior discount.
    No, Smith Septic Tanks of Homestead Inc does not offer emergency services.
    No, Smith Septic Tanks of Homestead Inc does not offer warranties.
    Smith Septic Tanks of Homestead Inc offers the following services: Septic Tank Installations- Septic Tank Only. Septic Tank & Drainfields Installation & Repair. Aerobic Systems. Gray Water Systems. Inspections. Septic Tank Cleanings. Site Evaluations & Soil Surveys. Septic Tank Abandonments.

    Contact information

    15105 SW 305 Ter, Homestead, FL 33033

    http://www.smithseptictanks.com

    Service hours

    Monday:
    7:30 AM - 3:30 PM
    Tuesday:
    7:30 AM - 3:30 PM
    Wednesday:
    7:30 AM - 3:30 PM
    Thursday:
    7:30 AM - 3:30 PM
    Friday:
    7:30 AM - 3:30 PM