Vanlines USA

This review of a moving company, VanLines USA out of Hollywood, FL, “Your Out of State Mover”, DOT#579922, is written to share my horrendous moving experience with them. They were hired by New Lead Moving Group, a moving broker. First of all, they were late. They arrived at night, instead of morning, on the agreed date for the move. My house closing was scheduled for the next day. All day they made excuses and pushed out arrival. \In the second place, when they finally arrived about 7pm, the immediate concern was to raise the price of the moving cost, citing unforeseen work that my move would entail, this in spite of my very precise inventory list. The boss Israeli guy said if I didn’t like it, I could cancel the move. He knew the sale of my house was the next day. I felt like a hostage held for ransom. The new price was almost double. Third, with only 2 men on the job, it would be very tight to get everything moved out for a walkthrough by the buyer to take place and closing to occur so my realtor called the Isreali’s boss and asked to hire some additional workers to help with the move. That offer was declined. All was not moved out of my home in time, and my buyer, both realtors, attorneys, and bankers, who had been waiting all day, went home. The closing could not occur the next day as scheduled, inconveniencing everybody involved. In spite of the disaster so far, I tipped very handsomely because my furniture had to go into storage (makes ins unavailable) for 1 month, before moving from SC to RI as my home in RI was not ready. Fourth, after arrival in RI and unpacking, I saw several items damaged, or in pieces, and a very pretty and almost new contemporary glass and silver foyer table was “missing”. Despite their efforts to “find” it in storage, it never was returned. I firmly suspect it was “targeted” to become missing. Lastly, despite numerous phone calls which the owner rudely never returned, I was offered a paltry sum of $108 by their customer service rep which was unacceptable. So, based on my experience with VanLines USA, I would never, ever, hire, or recommend VanLinesUSA, as they were a totally disreputable, careless, and unreliable company. Rated F by mymovingreviews!

Great prices and service ! They made the moving process a lot easier than I though it would be. Will definitely be using them again if needed and recommending them to all my friends and family. Everyone from the customer service rep to the movers were very polite and professional. Thank you Van Lines USA !THANK YOU YOU GUYS ARE THE BEST