Hollywood Pavers INC

I had a very good experience.

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The owner promptly responded to our request for estimates. He was helpful and personable. He identified a couple additional places that needed attention in addition to the ones of which I was aware. He explained why the spaces naturally deteriorate over time (the angle of the circular drive, tree roots, water accumulation, etc.) and require occasional maintenance. He sent an email estimate within 24 hours. After reviewing three proposals from local vendors, we chose Brick Paver Medic-- while all three estimates covered the same basic repairs, theirs was the only one that specifically used steel rebar to reenforce the concrete restraints. Of the three, Brick Paver Medic was priced in the middle-- the lowest within a few dollar and the higher one, much higher (by several hundred dollars) for the same work. We decided to have BPM do both the repairs and the maintenance. BPM scheduled us in about a week's time with the understanding "weather permitting." Of course, this was rainy season so the repair was delayed a few days, but the owner kept us informed. The repairs were very professionally done: lifting up the damaged area, re-installing pavers and building a new concrete restraint in the damaged area, with rebar this time. The results were excellent, A+. The Maintenance part was scheduled and rescheduled because of rain; again we were kept informed with apologies. The worker showed up on time and got to work. Admittedly, the pressure cleaning was not quite 100%, (missing a few spots on the edges), but altogether with cleaning, sanding, and sealing-- very satisfying results. If you have a brick paver driveway or patio, we highly recommend Brick Paver Medic. Personable, Professional, Reasonable, Great results.

GREAT EXPERIENCE WITH THIS COMPANY. THE OWNER WAS A PLEASURE TO WORK WITH. WORKED AROUND MY BUDGET AND DID A GREAT JOB ON THE INSTALL. WILL USE AGAIN IN THE FUTURE.

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Responded to request for estimate promptly and performed repairs promptly. Returned to address concern promptly, as well.