He was very patient, efficient and polite, I would use him from now on.
Description of Work: I had a safe that I didn't know the combination, He helped me set up a new number to utilized the safe again. He also fixed my front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew B.
06/2017
5.0
locksmith
+ -1 more
perfectly done
Description of Work: key change
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jessica R.
06/2017
5.0
locksmith
+ -1 more
He is very responsible and has responded very quickly, even with last minute emergencies. Highly recommend!
Description of Work: I have used Hank endlessly to re-key properties as house warming gifts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATHY D.
01/2016
5.0
locksmith
+ -1 more
.
Description of Work: Had medico lock and keys placed which are not your standard key. people cannot make copies of them. I think the price was fair. I don't remember the exact price.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
KATHY D.
01/2016
5.0
locksmith
+ -1 more
unknown
Description of Work: Medico lock and keys
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
KIMBERLY W.
09/2014
5.0
locksmith
+ -1 more
I phoned Mr. Sims and he was able to come out the very next day. He arrived right on time. He went to work and inventoried my purchase for the front door only to find out that the box had been discreetly opened and a piece was indeed missing. Luckily, he had a replacement in his van. After finishing the front door, he reminded me to keep the receipt and description since the manufacturer offered a free lifetime warranty and in his experience, they did readily honor that warranty. He moved on to the garage door and after finishing made sure I was aware of how differently this lock worked so I would not lock myself out. Mr. Sims asked if I needed additional keys made, which he did right on the spot. A time saver by me! Mr.Sims was very professional and friendly offering tips and even took time to answer a neighbors door hinge question by phone. I would use his services again without a doubt and recommend him to my neighbors without hesitation!
Description of Work: Mr. Sims installed new hardware that I purchased for my front entrance door, garage door, and made extra keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Kevin B.
08/2014
5.0
locksmith
+ -1 more
Exterior lock change for new home purchase. Quick response, professional service. Price was average to slightly below for the market. Highly recommended.
Description of Work: Changed locks, gave advice on safe issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Dawn C.
07/2013
5.0
locksmith
+ -1 more
It went very well. Hank was knowledgable about our existing locks and the locks we were considering purchasing. In the end, we took his advice (which was also the less expensive option) and re-keyed our locks instead of purchasing new. We are happy.
Description of Work: Re-keyed two doors on a home we just purchased.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Carole D.
01/2013
5.0
locksmith
+ -1 more
He was very timely in responding to my phone calls and showing up. I had to switch the date and he was very accommodating. He was very pleasant, professional, polite, and neat.
Description of Work: He installed a new part to the lock on my front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$62
hans C.
09/2012
5.0
locksmith
+ -1 more
Just realize what I already wrote should have gone here. Sorry. Work performed: Opened locked door - repaired lock, lubricated, and reinstalled. Did whatever was necessary to make one key open all 8 external locks on my house. I had had one key that opened the front door and no keys for the rest of the house's doors.
Description of Work: A family member went into our master bath, locked the door, then came out the side door onto the patio locking that door as well - so we were locked out of our main bathroom. I tried to open the door sticking various tools into the small hole but had no luck. I called Hank Sims because his reviews were positive and he was close by. I left a message and he called back within the hour. He said he would be out after noon, then called back around 1:00 and said he was runnin a little late. I appreciated his calling and told him I had some errands to run - we agreed on 3:30. He arrived right on time and immediately went to work on the inside bathroom lock. It took a few minutes but he got it open and showed me that the mechanism was damaged and the little slot that is there to mate with the special tool that comes with a new lock had been worn away (I probably did this sticking various screwdrivers and allen wrenches into it trying to open it myself). So Hank went to his van and found a similar piece that was a little long, which he cut down. He then reconstructed the lock and soon had it on good as new. Then I told Hank that our whole house was a lock disaster. We had 8 external locks, none of which was the same, and we had only gotten one key (to the front door) when we moved in 2 years ago. I asked was there any way that something could be done to get keys to all the locks, preferably one key opening all of them. I thought this was a crazy request, but he said no problem. I am not sure how he did it but I now have one key on my key ring that opens every external lock in my house. Needless to say I am delighted - it really solved one of the things that had been bothering me. He was here over 2 hours. I was delighted when he presented me with a bill for $183.00. I had been charged half that much years ago by a locksmith who came out and unlocked my door and was at my home a total of 5 minutes, so I was expecting much worse. An added bonus - we spent a few minutes at the end talking fishing. I told him I had not had much luck for a while and he suggested a new type bait, even giving me a few to try. Now that is full service! Hank Sims was punctual, highly competent and professional, fair, and a nice guy, too. I can't recommend him enough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Nancy L.
03/2012
5.0
locksmith
+ -1 more
Hank is very professional, knows what he's doing and very pleasant. He was going to re-key the locks on our fence, but once he got it open, he realized that the lock was broken. He said he would see if he could find the lock, and get back to me the next day. I decided not to change the fence locks right now, and he said it was no problem. He promised that he would let me know about the fence locks,and he called just when he said he would. He's very professional and seems very good at his job.
Description of Work: We bought a new home and Hank came out to change the locks. I asked him about using one key for all of the locks and he told me that if they were all the same brand he could re-key them. He changed or re-keyed all 7 doors which including a cabana bath that doesn't enter the house, but it's nice to have just one key for all of our locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Roger B.
12/2011
5.0
locksmith
+ -1 more
Fast, excellent work!!!
Description of Work: Excellent work by Hank,He was a pro all the way, got his name through Angies list obviously or may be not?. I had two previous locksmith would took me for a total of $250.00 before I decided to look up the lists of locksmith that were by me and called Hank and made an appointement came by on time, I have twin locks on my front door so he suggested to take the non broken lock and replace the other, no one else had the smarts to think of it not even me. anyway after taking both locks apart he replace them and siad I needed to get new locks and that can be though to pick the right lock. He suggested a few . I would recommend Hakn to anyone, I'm very happy with the job he did. Thanks Hank!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$458
Rebecca M.
09/2011
5.0
locksmith
+ -1 more
Locking mechanisms was given problems, had it checked out, but kept on given problems. Got Sims Locksmith from Angie's list, and called;problem solved. Puntual and professoinal, knows what he is doing. Explains his findings and how they were corrected.
Description of Work: Checked locking system that was given problems, took it all apart, corrected the problem in locking system, fixed frame and reasembled the system. Made additional keys and answered all questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
HELENE F.
05/2011
5.0
locksmith
+ -1 more
He was very good. He was honest, reliable, efficient, and on time.
Description of Work: He changed the locks and made new keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tammy D.
12/2010
5.0
locksmith
+ -1 more
Everything was great, He arrived on time. Installed the locks and clean up ed after he was done. I thought the price was great for the work he performed. I would definatly hire Hank again. Great job!!
Description of Work: I hired Hank to Install a new locks and door handles for the entry and garage door as well as key them the same.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Rick V.
05/2010
5.0
locksmith
+ -1 more
Arrived on time. Performed all work in a timely fashion. Cleaned up afterwards. QUIET, polite and professional. I will use him again.
Description of Work: Re-keyed two front door locks; installed anti-burglary device, and locks to sliding glass doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Cecilia M.
04/2010
5.0
locksmith
+ -1 more
Spoke with Hank Sims. Confirmed his licensing, bonding and experience. Explained problem to him with details about the safe. We were not able to get into the safe. Had to wait 2 days before meeting at an agreeable time, but it was not an emergency. He installed the new locking device as indicated. He performed the service quickly, efficiently and professionally.
Description of Work: Replacement of electronic locking device on safe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$280
Jessica R.
01/2010
5.0
locksmith
+ -1 more
Locksmith was there early and handled the re-keying in a quick and professional manner. Provided me with enough keys for us and an extra one. Extremely well-mannered and kind. Highly recommend.
Description of Work: Re-keyed two locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Jennifer W.
11/2009
5.0
locksmith
+ -1 more
Hank was punctual, professional, and efficient. Best of all, he is honest. He didn't try and sell us on anything we didn't need, even though he could have. He cleaned up when he was done. We couldn't ask for a better experience with a locksmith.
Description of Work: We had all the deadbolts changed in our house and better locks put on all the sliding glass doors. The fee reflects high security locks, installed at customers' request. In fact, Hank's prices are lower than competitors that are also positively rated right here on Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Alfredo G.
06/2009
5.0
locksmith
+ -1 more
I couldn't be more pleased with his service. I got him on the phone on the first try to set up the appointment, which was for the next day. He arrived right on time. I just moved into a new house, so I needed 14 locks re-keyed in total. He charged me $10 per lock plus $65 for the service call (total of $205). I had two locks that were not working properly including one lock which required lots of effort to close the door. He fixed both locks at no additional charge. He exceeded my expectations completely. I would highly recommend him.
Description of Work: Hank changed 14 locks for me and fixed two locks that were not working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Les S.
11/2008
5.0
locksmith
+ -1 more
Excellent.
Description of Work: Rekeying locks in home and keying all identical.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Douglas G.
06/2007
5.0
locksmith
+ -1 more
Hank was on-time and had a pleasant attitude. He took his time and performed the work carefully and accurately. He also cleaned up after the work was completed. I was pleased with the experience, and I would happily hire him again. I received several quotes, and his price was fair.
Description of Work: Hank replace three deadbolts on my newly purchased house before I moved in. The price listed for the job may seem a little high, but it is due to the locks that I chose which are more expensive than most. He did not try to sell me on these, rather I requested them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$620
KATHY D.
11/2006
5.0
locksmith
+ -1 more
I called him, received an estimate, and set a day and time. His estimate was $200 less then another company listed on Angie's List. He was punctual, vacuumed the dust, and worked at a steady pace. Good job.
Description of Work: Just bought a townhouse and had 2 locks changed to high security Medico locks with 7 extra keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$546
MARY JO R.
10/2006
5.0
locksmith
+ -1 more
Excellent. Contractor promptly returned calls, and was available on short notice, to take care of the problem.
Description of Work: Contractor opened a combination lock on a briefcase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
03/2006
5.0
locksmith
+ -1 more
OUR ASSOCIATION USES THIS COMPANY FOR THE WHOLE COMPLEX. I FEEL THAT HE IS PLEASANT AND COURTEOUS. HE MADE SURE THE KEYS WORKED ON BOTH SIDES. HE MADE SOME SECURITY SUGGESTIONS THAT WHERE HELPFUL, TOO.
Description of Work: WE HAD OUR FRONT DOOR LOCK CHANGED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths
FAQ
HANK SIMS LOCKSMITH CONTRACTORS is currently rated 5 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
HANK SIMS LOCKSMITH CONTRACTORS accepts the following forms of payment: Check,MasterCard,Visa
HANK SIMS LOCKSMITH CONTRACTORS offers the following services: COMMERCIAL & RESIDENTIAL LOCKSMITHING, ELECTRONICE LOCKS FOR DOORS, & HIGH SECURITY LOCKS.