Donna's Cleaning Services

House Cleaning, Internet Service

About us

Donna's Cleaning Services - Your trusted housecleaning partner in Miami/Ft. Lauderdale. Owner operated, we offer a flat rate with no hidden fees. No travel or service charges. Contact us today for exceptional service.

Business highlights

22 years of trusted experience

Services we offer

Houscleaning.

Amenities

Free Estimates
Yes
Senior Discount

$5


Photos of past projects

Reviews

4.526 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
4%
3
0%
2
12%
1
12%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.5
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 1-25 of 26 reviews

Lavern C.
08/2022
5.0
house cleaning
  + -1 more
I am very happy with Donna's work, she was on time, professional and did a great job. Will hire her again!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle W.
10/2020
5.0
house cleaning
  + -1 more
Excellent. Donna was very pleasant, hardworking and went the extra mile. I would highly recommend her.
Description of Work: Move in housecleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Donna's Cleaning Services
thank you [Member Name Removed] God bless you

sherly B.
02/2020
1.0
internet service
  + -1 more
They never showed up
Description of Work: House Cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Donna's Cleaning Services
to whom it may concern she called me yesterday and I told her that I wasn't able to do it because of the amount of workload and she wants me to sleep over and start working in the morning and for me to work all day and I told her no I cannot do it and then she called me in the morning and I did not answer thanks for hearing me out.

Bernadette B.
09/2019
5.0
house cleaning
  + -1 more
She was awesome all around
Description of Work: Clean apartment before moving in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Myra F.
04/2019
2.0
house cleaning
  + -1 more
She said she would bring her own supplies--She used all of mine including a brand new mop I just purchased without asking permission. Donna is pleasant and cooperative but i cleaned after her because the light fixture was still dirty. She mopped the floor and i went and wiped a patch with a white cloth and the floor was filthy. She did it again when asked. She never dusted the mantle or anything I didn't ask her to do. I was VERY disappointed! After 3 hours she said she was done. I had her do a few more things she didn't touch but she insisted she was finished. I paid her $85.00 for 3 1/2 hours. Skilled professionals would be happy with $30.00 per hour. It was a terrible experience. I am 75 years old and I didn't get close what I paid for. I cancelled my Angie's list subscription.
Description of Work: clean an already very clean house

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$85

Response from Donna's Cleaning Services
The comment that was made against me from this person is not true I'm a professional house cleaner and I do a very good job and I brought my own supplies to clean with and I have never had any complaints from any of my clients I was polite and very nice and I worked 4 hours for this person who made this complaint against me which isn't true I'm always professional thanks.

Christine B.
12/2018
5.0
house cleaning
  + -1 more
Donna arrived on time every time, was thorough and efficient. Her prices are very reasonable. I used Donna's services for a year and unfortunately, due to unforeseen circumstances, I had to cancel. If I wanted anything extra done or in addition to the normal cleaning, Donna was very accommodating. She was also real easy to schedule with or if you needed to change your day around...She is also a lovely person and was a pleasure to have around!!!
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd L.
09/2018
5.0
house cleaning
  + -1 more
she did an excellent job
Description of Work: Clean condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen H.
09/2018
1.0
house cleaning
  + -1 more
She never returned my call. No services were rendered. Disappointed.
Description of Work: Housecleaning
Rating CategoryRating out of 5

Robert L.
08/2017
5.0
house cleaning
  + -1 more
Awesome! Donna is great. She showed up on time and ready to go. Experienced! Donna knew exactly what to use to clean a tub that others deemed unrecoverable. I'm still surprised how nice everything came out. Everything was sparkling by the time she left. Also, Donna was very sweet and personable... I would definitely recommend
Description of Work: Deep clean from apartment turnover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Donna's Cleaning Services
thank you so much for your comment

Michael X.
07/2017
5.0
house cleaning
  + -1 more
Excellent services for a fair price. Ms. Donna is a true pro. House shines when she is done.
Description of Work: Basic house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Donna's Cleaning Services
thank you so much

Diane T.
03/2017
5.0
house cleaning
  + -1 more
Donna arrived when she said and did a great job cleaning the house. Her price was very reasonable too.
Description of Work: One time house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

MANNY F.
01/2017
5.0
house cleaning
  + -1 more
Good job. Have no complains and I was satisfied
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Carlos S.
12/2016
5.0
house cleaning
  + -1 more
Perfect. Did a very good job. Have use her services before
Description of Work: Clean the entire condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
09/2016
1.0
house cleaning
  + -1 more
Never responded to my message sent to her here on Angie's List from over 3 weeks ago. Other requested info by Angie's list is redundant because the no work was done so how can I rate the company.
Description of Work: No. Never responded to my message sent to her here on Angie's List from over 3 weeks ago.
Rating CategoryRating out of 5

Response from Donna's Cleaning Services
hi I'm sorry about that my phone I lost my phone about 3 today ago I just get a new phone today I am not that type of person I am very responsible and I sorry about that thank you

ann S.
08/2016
5.0
house cleaning
  + -1 more
I would not hesitate to recommend Donna Smith. She is 100% honest and completely reliable. She does a very nice job of keeping my home nice and clean.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geri G.
04/2016
5.0
house cleaning
  + -1 more
Donna arrived on time at 9:00 and was ready to get to work. She listened to our needs and addressed all of them and more. She took it upon herself to do some items that we were not anticipating her to do like polishing our granite countertops instead of just wiping them clean like everyone else. She took her time and did an excellent job. She got along with our dog and he liked her and left her alone to do her job which is not the usual for him as he does not trust most strangers but I guess he felt comfortable with her around his house. I would highly recommend Donna to all my friends and neighbors.
Description of Work: Cleaned my two-story townhome from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mary Anne P.
11/2015
5.0
house cleaning
  + -1 more
Donna brought her own supplies and did a nice job.
Description of Work: Cleaned house after after renters left. House was in good order but needed a though cleaning. Much dust and general cleanup. She did a nice job detailing the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Charles L.
05/2015
5.0
house cleaning
  + -1 more
I enjoy having Donna show up. She is very time conscience. She arrives on time and is always in a good mood. She is flexible when we need to change the day she comes. It usually takes her 3-3.5 hours to clean our house. She will tell you when you need to refill her supplies. Our house is very clean when Donna leaves!
Description of Work: Donna cleans our 1,000 sq ft house every Monday. She scrubs the bath and kitchen, vacuums the entire house then mops the tile floors. Glass tops are cleaned and wood is polished. Once a month she cleans the ceiling fans or cleans out the fridge. She doesn't do windows but she cleans the sills. Did I mention we have a BIG dog?

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Stefana T.
11/2014
5.0
house cleaning
  + -1 more
Donna Smith has worked for my mother for ten years. She is very reliable and honest. When my mother got so that she wasn't able to walk very well, Donna started going to the grocery store for her. My mother does not hesitate to recommend her.
Description of Work: She cleans and once a month she buys groceries, brings them and and puts them away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

MELISSA T.
01/2012
5.0
house cleaning
  + -1 more
I called Donna Smith two years ago after seeing her in Angie's List. I needed someone last minute to help clean a town house that I had rented. My roomates had left behind a mess, a pipe had burst leaving water and grime everywhere, and our air conditioning had broken. Donna came to survay the mess and gave me a very modest estimate. She and her daughter worked for half a day to clean up an horrible mess with no air conditioning. They did such a great job I gave far more than the asking price as their work deserved much more than she had quoted. After moving to Hollywood, I continued to use her services. I have to admit, I must be a terrible client. I make a modest income so I can only afford her when I am in dire need or am overwhelmed by my lack of time to prepare for house guests. Donna comes to clean my large three bedroom house every few months, and has never complained about my poor domestic upkeep. she always arrives on time, and with a smile, and she often manuevers her schedule to fit me in, as I am alsways calling last minute for a rescue. I reccomend Donna Smith to anyone looking for a household cleaning service.
Description of Work: I called Donna Smith two years ago after seeing her in Angie's List. I needed someone last minute to help clean a town house that I had rented. My roomates had left behind a mess, a pipe had burst leaving water and grime everywhere, and our air conditioning had broken. Donna came to survay the mess and gave me a very modest estimate. She and her daughter worked for half a day to clean up an horrible mess with no air conditioning. They did such a great job I gave far more than the asking price as their work deserved much more than she had quoted. After moving to Hollywood, I continued to use her services. I have to admit, I must be a terrible client. I make a modest income so I can only afford her when I am in dire need or am overwhelmed by my lack of time to prepare for house guests. Donna comes to clean my large three bedroom house every few months, and has never complained about my poor domestic upkeep. she always arrives on time, and with a smile, and she often manuevers her schedule to fit me in, as I am alsways calling last minute for a rescue. I reccomend Donna Smith to anyone looking for a household cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy B.
07/2011
4.0
house cleaning
  + -1 more
She takes pride in her work. The work is done well.
Description of Work: She cleaned with her daughters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Tom K.
01/2011
2.0
house cleaning
  + -1 more
First time was acceptable. Second time she called 15 minutes before the time she was supposed to be here and gave me a bogus excuse that her car would not start. We had haggled a bit over the telephone the night before on the price and came to clear agreement that we both clearly agreed to. I guess after sleeping on it, she wasn't happy with the arrangement.
Description of Work: Cleaning my residential condo

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$50

Janet C.
12/2010
2.0
house cleaning
  + -1 more
Donna had the luxury of cleaning an empty home. I was to move in the following week and wanted everything cleaned including inside the kitchen cabinets and drawers. Her job was minimal at best. When she arrived, after quoting a price on the phone, she quickly adjusted the price. The windows were left streaky and grimy. It was a terrible job and I was left cleaning many things myself before moving into the home. I was very disappointed.
Description of Work: I was moving into a new home and wanted it completely cleaned after work had been done to the home. Donna did not come out to view the house before giving me as estimate and quoted me $90 to clean the home including washing windows.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$120

Response from Donna's Cleaning Services
THIS IS NOT TRUE VERY FALSE

karen S.
05/2010
5.0
house cleaning
  + -1 more
It went very well and I will use she and her daughter again.
Description of Work: Extra cleaning of oven and refrigerater. Otherwise general housecleaning, bathrooms, vacumn ,dust and mop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Stefana T.
02/2010
5.0
house cleaning
  + -1 more
We highly recommend Ms. Smith as a housekeeper.
Description of Work: Ms. Donna Smith is my fill-in housekeeper and I've always been pleased with her work. She has been my mother's biweekly housekeeper for 5 years. Ms. Smith is honest and reliable and does a nice job cleaning her three bedroom apartment. She has a key to the apartment and uses it as needed when she's not home. She has a car and has always been reliable over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60
    • 1(current)
    • 2

Contact information

6151 Eaton St Apt 12, Hollywood, FL 33024


Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Internet Service

FAQ

Donna's Cleaning Services is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Yes, Donna's Cleaning Services offers free project estimates.
Yes, Donna's Cleaning Services offers eco-friendly accreditations.
No, Donna's Cleaning Services does not offer a senior discount.
No, Donna's Cleaning Services does not offer emergency services.
No, Donna's Cleaning Services does not offer warranties.
Donna's Cleaning Services offers the following services: Houscleaning.

Contact information

6151 Eaton St Apt 12, Hollywood, FL 33024


Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM