BLUE COAST POOLS

I have been using Blue Coast Pools for maintenance for a while now but recently we had the pool resurfaced. The whole process was so easy and the workmen were efficient, knowledgeable and very nice. They did a beautiful job for a very reasonable price. It is a pleasure to to recommend them!

I had recently changed pool contractors to Blue Coast and I am beyond happy with their service. They are experienced and great customer service. Exactly the company o needed to service the commercial pool at the building I manage on Ocean Drive in Miami Beach.

Blue Coast resurfaced and replaced multiple parts in my mother’s pool and did an excellent job. Jorge’s crew was profesional,curteous,on time and on budget. We were so satisfied that we hired them to also service it. I highly recommend them.

We recently had our pool resurfaced. Blue Coast did a terrific job. The pool looks beautiful! They also have been our pool maintenance company for many years and always show up and do a great job.

We remodeled and resurfaced our pool with Blue Coast and are very happy with the results. Everything was done to our liking and on time. The pool looks spectacular for Summer.

I am amending my review of this company to be more detail-specific and, more importantly, incorporate a few photographs for, as the old saying goes: a picture speaks 1,000 words. Back in 2021 I hired this company to do three things: replaster my pool, regrout the cuping bricks, and repair waterline tiles. Later, under the circumstances described below, I was forced to hire them to perform weekly service of the pool. All in all, this company was solely and exclusively responsible for my pool from November 2021 through May 2022. I have to say that this was, by far, my worst experience ever with a contractor. First, pool’s replastering was of poor workmanship. Not only that but, as explained below, they did not use the material contracted to. The result was a pool that felt rough, uneven, has a blotchy and uneven look, and more. Theirs was not the work I would expect from a company claiming decades of experience. Second, they damaged the coping bricks and neighboring pool deck spots with their unprecise use of saws when they removed the old grout making this even worse with their choice to use an entirely different color for the new grout. The result is something I would expect from me, not a contractor or handyman, rather than a professional contractor. Third, I started this project wanting to change the waterline tiles because of a few missing pieces that cannot be replaced as they are original to the pool, but this company convinced me otherwise telling me that they were in great shape, the quality was better than newer replacement tiles, and added “character” to the pool. They proposed, instead, to make repairs by cannibalizing tiles from inside the skimmer placing a larger, matching color tile inside the skimmer. This worked but, again, poor workmanship showed up again as the grout work was terrible with some places having grout filling up spaces they could’ve easily filled with the recovered tiles. They further damaged the tiles with plaster and later with acid they used to wash the pool later on in a futile attempt to resolve the problems they created. Upon completion of the pool’s replastering, I noticed extensive debris in the pool and reported this, as well as the other problems described above to the company. At this time the company pretty much forced me to hire them for the weekly servicing of the pool under the guise that, should another company “touch the pool,” this company could not warranty the pool as any damages could be caused by another company. Under the circumstances, with the above-described defects, I acquiesced so as not to give this company a way out from resolving the issues they created. Things didn’t improve during the months this company serviced the pool, in fact, they turned for the worse as the pool developed extensive scale (calcium buildup) and algae (see photos.) The company claimed that the source of the problems was a manufacturer’s defect of the Diamond Brite plaster and told me that they had filed a claim with the manufacturer for a warranty replacement of the plaster which the company would use to replaster the pool at no cost to me. Time went by without any action and the company blaming the manufacturer’s lack of response for the delays until I contacted the manufacturer directly only to be told that no such claim existed and that no warranty registration as ever filed for my replaster project as required by the manufacturer. The manufacturer sent a representative who inspected the pool confirming, in writing, that this company did not use Diamond Brite in my pool as it was contractually agreed !! I had other companies inspect the pool without telling them anything about the issues with this company so that I would obtain as objective feedback as possible and each told me variations of the same things: The pool resurfacing was poorly done, the pool was not properly prepared prior to refiling it, the start-up was improperly done, and the chemical levels were not properly maintained in the pool which resulted in algae and, even worse, affecting the plaster’s integrity. One of such companies removed the saltwater chlorination system in April 2022 because the calcium debris in the pool damaged the system’s cell. By April 2022 I had obtained enough information to confront this company demanding a resolution to the problems. Their response was to acid wash the pool making things even worse as the pool developed mottling (permanent color variation streaks). After more of this company’s promises and excuses, I had no choice but to take this company to court ending in a settlement with its insurance company. The settlement amount was based on the estimate to repair most, not all, of the damage this company did to my pool and equipment. Angie only allows 10 photos in a review, but I have dozens of photos and documents supporting my claims.

incredible service. set up for permanent pool service with Blue Coast.

It was a pleasure working with the team from Blue Coast Pools; they were very professional all work was done as proposed and on the scheduled time

It went well. People showed up on time did there work . Cleaned up when done . Checked all the work to make sure it worked. Very happy with the service and the company.

I hired Blue Coast Pools for my diamond Brite and the waterline tile in my pool. Jorge is a very experienced contractor, he helped me with the tile selection and the colors. Results were amazing, looks like I spent a lot of money, but it was very reasonable. Took a little longer that anticipated due to rain, not their fault. My neighbors across the street hired this company, and they are very happy with the job. I give them a 5 starts.

Excellent customer service and best service in general, my pool is always spotless and looks beautiful thanks Blue Coast work. The Best!

We have a LARGE 2 acre property, front fountain, indoor fountain & a pool in the backyard. During the 4 years we have been here, we have gone thru 3 pool companies, all of which have been OVER PRICED & have under delivered. We reached out to a friend in Aventura who highly recommended Blue Coast & we have yet to have a complaint! They are responsive, reasonably and fair on pricing & do high quality work. We are very happy with their services, have recently resurfaced our pool & they are doing the same for a friend of ours down the street. HIGHLY recommend this company!

Excellent had an impossible deadline and they did all three pools on time. Thanks Jorge

Blue Coast has been my pool service company for many, many years. I would never think of changing. They are reliable, efficient, dedicated and priced fairly. Whenever there’s a problem, they immediately address it. All it takes is a call from me to get an immediate response. You’ll never go wrong with a service like theirs.

I have used Blue Coast for 5 years. The maintenance of my pool has been perfect. This is the first time I have used this company for another type of service, in this case to have a heater installed. First of all, the price has been excellent considering the good quality of the equipment, as well as the professionalism with which it was installed in record time. The owner of this company (George) is very polite and professional and was attentive from day one to ensure that everything went as we contracted. Thank you! Highly recommended!

Fabulous!! For many years great company!!

Thank you Blue Coast Pool, you guys did a great job installing a heater, a salt system and a variable speed pump and everything was very professional and the best price I could get ($6000) Thank you again. God bless you

Bluecoast pool was fantastic ,Yes there are real good contractors still in south fl , and i found one,soooo happy i found Jorge , we spend less than what we prepair for and because of it we added a pool heater ,we are so happy yeeeeee! Recomend This company big time and now they are going to plaster my sons pool , they are also doing the weekly maintanance now

Thank you jorge from bluecoast pools we love the guy that clean our pool and thank you for the great price on the heater you got us , I feel great that now we can use the pool in the winter and a better price of the previous estimate we got from other companies , thank you bluecoast and Jorge , highly recomendable company lots of other contractors shut pull a page out off your book and way you operate your business,

I have been working with Blue Coast pool for over 15 years; they are the most professional company with impeccable work ethics. Their entire staff is friendly, courteous and they maintain all the pools they service for me in beautiful conditions. I recommend them highly!

Blue Coast did a great job! The tech was in and out in no time. He definitely knew what he was doing and did an amazing job. The installation price was very competitive in today's market. I would recommend Blue Coast Pools. Thanks Jorge!

Blue Coast (Jorge) did an amazing job replacing and installing pool equipment. Job was completed timely. Price was affordable specially in today's economy. Happy with the project and I will recommend Jorge and Blue Coast to anyone.

FINALLY a professional company that is punctual and always does an amazing job. It has been so difficult to find a reliable company for our monthly pool service and are so grateful we finally found the right guys. Such an amazing job, thank you!!!

Thank you Jorge for doing such an incredible job resurfacing the pool at our new house. Cant recommend this company enough!!

Blue Coast was recommended to me by my neighbor down the street shortly after they had their pool re done by them. They were professional, timely, and did an excellent job. George kept me up to date about what and when things would be done. Pool drained on Tuesday and whole job done by Thursday. They did the diamond brite and installed new light. I would definitely recommend.