Able Quality Contracting

Description of Work: Fix sidewalk

Description of Work: Bathroom remodeling.

Description of Work: Able removed my existing driveway and front walkway and replaced it with new paver stones

Description of Work: I have had remodeling work by Able Quality many times and have not been disappointed once. They are on time, priced reasonably and when there is a problem...they correct it.

Description of Work: Dear Consumer. For your own best interest. Please beware of Florida Quality Contractors aka Able Quality Services. They have a few branches, so be aware of this also, Hollywood is the primary location. The owner Mitch Feinglas is a liar, cheater and a thief. He does not stand by his word. Adam will provide you with an estimate, that is not itemized. According to my attorney this is WRONG!! Dan, the supervisor will never be on time, make promises that he can't keep. I PROMISE you that!!! After a horrible tile installation, and not following national tile industry standards, Mr. Feinglas proceeded to lie throughout the tile installation, and after. Mr. Feinglas is/was unaware of The TCNA. Tile Council of North America. All contractors and tile installers should be aware of this, and follow their standards. PLEASE EDUCATE YOURSELF PRIOR to any tile installation. The information below is copy and pasted from a certified flooring inspector, Floor Eyes Inspection. The report was sent to Mr. Feinglas and his attorney. Mr Feinglas came to my condo to do an inspection. His "expert", took 5 photos with his smartphone, and the results were nil. I promise you all, the information below is copied and pasted from the inspection report. I have absolutely no reason to lie!! Unfortunately I can't post pictures on this site. Mr. Feinglas is not up to date on industry standards, he didn't even know there were industry standards. He pays for cheap labor, which results in the findings below. Overall, if Able Quality Services, Mitch Feinglas were a class operation, I would not be posting. I would have no reason to!! Enjoy your readings. This reports speaks for itself. Invoice #: 12-4570 History: • Rectified porcelain tile installed throughout apartment. • Consumer complaint is lippage of the tile edges at the grout lines. • Missing grout at the joints, entrance doors and along window edge Findings: • Installation type is a mud dot installation over a concrete slab. • This is an above grade ceramic tile installation with underlayment. • Tile was installed with butt line grout joints. (Edge to edge). • Grout was found to be missing from its original installed position do to improper sized grout lines. • The required minimum grout joint thickness for ceramic/porcelain tile is 1/8 inch or wider, as needed to eliminate any lippage issues. • 1/32nd of an inch is the allowable tolerance for height/ lippage in ceramic/rectified tile. • To eliminate the lippage of the tiles, the grout joint would be required to be opened wider than the minimum 1/8th inch wide grout line • Rectified (machined edged) porcelain tile has the same warpage tolerances as ceramic tile, three quarters of one percent. 0.0075 % Diagonal, Straight edge warpage tolerance is one percent. 1.00 % tolerance. • The warpage of the tile units are within warpage tolerance according to American National Standards Institute (A.N.S.I.) 108 & Tile Council of America (T.C.A.) 2008. • Missing grout is at many of the grout joints due to improper installation of the tile units being an edge to edge grout line. • The grout was not able to penetrate into the joint in order to hold its position. • The required minimum depth for the grout is to be a minimum of 75 % of the thickness of the tile unit being installed. • I did not find any required expansion material (soft joint) installed in the apartment. • The placement of expansion material is a requirement for tile installations is to be placed every 8 to 12 feet apart, in both directions of the installation, and in the walk through areas and door casings under 72 inches wide. • The windows and doors require a transition trims at those areas to finish the open tile edges. • Those cut tile edges are uneven and missing soft joint material against a metal substance or frame, it now has a hard mortar grout line against the metal frame. • This mortar should not have been placed against the metal window frame. • The tile substrate is within tolerance of being in plane, 1/16th of an inch in 3 lineal feet, 1/8th inch in six lineal feet & 3/16th of an inch in ten lineal feet. Conclusion: This complaint is justified as an installation mis-specification and improper installation related issues. At this point the only way to correct the consumer’s justified complaint is to replace all the flooring material installed and start again. SEE PICTURES FOR CONFIRMATION OF FINDINGS .

Description of Work: Adam came out to provide us with an estimate for a complete kitchen remodeling...new cabinets, granite counter top, lighting, removal of small wall, and relocate refrigerator.

Description of Work: Master bathroom remdel and adjacent closet. New vanity, shower, tiling, electrical and painting. New electrical outlets, lighting with high tops and new connections for additional lighting.

Description of Work: We remodeled two bathrooms with marble. One of the bathrooms was fairly large and included a steam shower.

Description of Work: Remodel of two bathrooms, new fixtures, tile, vanities and toilets.

Description of Work: After calling and interviewing many contractors, I chose Able Quality. They showed up on time to give me a complete estimate as opposed to other contractors that showed up late or not at all. They explained to me that their quote is based on their labor charges and all of the products I picked out would be additional. I met Mitch in Able's showroom and picked out all of the materials I would need for my kitchen. He explained that there would be additional costs for the rough materials needed. When Able showed up on the start day agreed upon (a little late...they explained, bad traffic) they gutted my existing kitchen. They found black mold on the drywall behind the sink. After removing other pieces of drywall, they determined that the mold was limited to only the one small area and removed that piece of drywall, then treated the area and replaced the small wall area. They installed the new tile floor, new cabinets, new plumbing and changed my outlets to meet code. A week later my new granite top was delivered and installed. I was so happy with the performance of Able with my kitchen project that I let them paint the outside of my house. Great work, good prices and an overall job well done.

Description of Work: Florida Quality Contractors, LLC d/b/a Able Quality, Mitch Feinglas, owner, is most arrogant, irresponsible contractor I have ever met. Do not, I repeat, do not ever use them. Their A rating with the BBB is pure dishonesty. These ratings are very well deserved. His supervisor Dan is a liar, and never shows up for the job. Able Quality Services Contracting CGC1519451, started my condominium renovations on July 7, 2011. All permits and requirements were pulled and provided, and all of the work was done to code. This included electric, plumbing, and tile installation. The condominium is approximately 1,000 square feet and the same tile flooring (24" x 24", rectified porcelain) was installed throughout the condominium. Completion was on or about November 15, 2011. Since then, I have learned that the contractor did not follow industry standards according to the Tile Council of America and American National Standards Institute (A.N.S.I.). Living Rooms, Bedrooms, Kitchen. Prior to installation, I repeatedly asked the contractor, Mitch Feinglas and his project manager, Dan, if they clearly knew how to install the tile. I was repeatedly told "yes". I checked into the project every few days, and questioned the uneven tile. Mr. Feinglas informed me that this is "lippage" and can not be prevented because of the “inexpensive” tile I purchased. He informed me that since I paid only $1.79 a square foot from my tile supplier, and had not paid $5.00 a square foot from his tile supplier, “these are the results”. Halfway through the job, I informed him I was unhappy with the floor. He told me to get someone else to do the job and that he would no longer be responsible. In the meantime, Mr. Feinglas was paid with installments along the way and was not willing to return any of my finances, should I have decided to use another installer. I had no choice but to have him finish the flooring since it would have resulted in me having to pay two times for the flooring installation. The results are extremely poor, there are no grout lines, no grout, lippage, uneven and unfinished edges around two front doors and floor windows, and residue that was not cleaned. All of this is completely unacceptable. Bathroom Within one week of completion, the white grout turned flourescent green. Mr. Feinglas informed me that ZEP cleaning solution was used to clean the tile prior to the white grout being installed. There are patches of green throughout the floor, that appear to be slowly turning brown.. Mr. Feinglas suggested dying or staining the floor. With a brand new floor, this is completely unacceptable. Final Results of Flooring and Bathroom Shower Floor Within one week of completion (early December 2011), I complained again to Mr. Feinglas about the uneven tile, lippage, no grout lines, missing grout, hollow tiles, and residue throughout the condominium. I also complained about the green grout in a bathroom stall shower and wanted resolution. He is no longer interested in replacing the stall shower (green/brown grout). As for the living room, Mr. Feinglas is only interested in replacing a few hollow tiles. If he replaces a few hollow tile, this will result in reinstalling them improperly since there are already no grout lines. He also wants to dye/stain the green grout. He asked if I had a “cleaning girl” when I questioned him about the residue throughout the condominium. These are completely unacceptable. Since these results, I have been educated and educated myself about industry standards. I’ve researched the processing of porcelain/clay tile and that warpage is difficult to prevent, no matter how much the tile cost. I’ve also learned about standard requirements of grout lines, particularly for the tile I purchased, and learned that cost clearly does not make a difference. The required minimum size grout line for 24 x 24 rectified, porcelain tile, according to the Tile Council of America, is 1/16” of an inch, and that this prevents lippage. When talking with Mr. Feinglas he repeatedly asked where I am getting this information from and that this information is false. I refused to inform him where I got my information from. In my opinion, for someone who claims to be in business for 30 years, can build condominiums, and has 40 jobs in South Florida, should be up to date on all industry standards. At this point, Mr. Feinglas is owed a balance of $2,00,00+, of which I refuse to pay. According to the Florida’s Construction Lien Law, I am entitled to the partial release of liens. He informed me in an email that all of the subcontractors have been paid, however is refusing to provide the releases to me. This is completely unacceptable. I informed him that when I receive 100% of flooring, he will receive 100% of the owed money. During the renovations, the workers stole items, including and ladder and a brand new garbage disposal. Mr. Feinglas replaced them at no cost, however, I feel the need to inform during this complaint. Mr. Feinglas refused to provide me with the names of the tile installers and was not aware of tile installer’s competency exams, when I questioned him. He informed me the installers all fall under his license and they are not required to have any sort of license or certifications. The supervisor/project manager, Dan, was very inexperienced and was rarely seen at the condo. He provided a minimal amount of supervision to the tile installers. He was extremely arrogant and nasty when questioned about the details of my own home. On February 4th, 2012, I met with Mr. Feinglas with hopes of resolving all of the flooring issues and come to a financial resolution. He brought two tile installers, who were told not to speak. He informed me they both had done work in my apartment. He said that he had several tile installers completing the flooring and tile work in my condo, which would seem inconsistent for the installation. The few times I was at the apartment during the tile installation, another gentleman was present every time. I never witnessed either of these gentlemen, or any other tile installers in my condo. Mr. Feinglas told me on February 4th, that I need to respond to him by February 6th about whether or not he will be replacing the “few hollow tiles”. He refuses to reimburse or reinstall a new floor. He also refused to talk about the reinstallation of shower tile and green/brown grout. Mr.Feinglas refused to provide me with the partial release of liens that I’m entitled to. He wants a cleaning girl to clean up the residue (I am the cleaning girl). He threatened to put a lien on my apartment for the $2,000 balance. These complaints are extremely valid. I have witnesses if needed. At this point, I see no recourse but to file this complaint about Able Quality Contracting Services and Mr. Feinglas. This is my “overall investment” and where I plan to live for the next 20 years. I feel that as a consumer and customer who paid Able Quality $25,000, I am owed “perfection” or “near perfection”. I deserve to be compensated for their extremely poor tile craft and workmanship. Since Mr. Feinglas is licensed and insured, the reimbursement or cost of new tile, will come from his insurance company. If and when tiles start lifting, popping, and cracking, and need to be replaced, the cost will come from my pocket. This is completely unacceptable.

Description of Work: Remodeling Master Bathroom

Description of Work: Able Quality was hired to remodel a bathroom, removing a bathtub and building a walk in shower.

Description of Work: Bathroom remodels - stupidly I hired them to do two bathrooms. Poor quality and bad service. Bad communication the entire time. Wrong fixtures were installed. Chipped tile installed and they would not remove and repair. My tile is now falling off the wall. They used two different colors of grout. Very unprofessional crew and service people. I could go on and on. Mitch was nice but he can't deliver what he promises. This was a horrible experience.

Description of Work: Complete remodel of our condo master bathroom Changed the plumbing, tiled the floors, glass tiled the shower, installed granite, installed new fixtures including toilet, vanity, and shower doors. Applied "knock down" texture to walls and painted

Description of Work: They were suppose to renovate my bathroom.

Description of Work: The first time I called Able Quality Contracting they set up an appointment to come out. I waited and waited and they did not show up. I contacted the office, and he told me that he text messaged and we did not get it. He apologized and wanted to reschedule but I was not going to be at home then. After a couple of weeks I rescheduled the guy and the guy did come this time. He wrote down the measurements and all that I wanted and told me that he was going to email me a quote. That was two weeks ago and I have not heard from him yet. The bid was for granite counter top, cabinet work, and tile work in the bathroom.

Description of Work: Installation of 2 tile floors kitchen and bath

Description of Work: I used Able Quality Contracting to do a complete remodel of a bathroom. They installed new tile and shower pan.

Description of Work: See my previous review. I am just updating that I did receive my deposit back.

Description of Work: A modest master bath remodel with a $5K budget, is still waiting to be done, by a legally qualified contractor as the city and my homeowners insurance require.

Description of Work: Had 2 windows replaced with block and stucco. Outside was painted.

Description of Work: Quotes were for labor only but no explanation that I would be charged for every extra effort, piece of material (including trash bags). Said that he could get Vendor discounts but all items were at public prices. Said that he could get Vanity at less than commercial cost but gave me price well over what I could purchase from another contractor. Workers arrived sporadically and I had immense problems with communication as they did not speak English.

Description of Work: Remodeled a 5 x 8 bathroom. Removed cabinet, commode, and fixtures, removed tile from wall (including area over tub). Refinished wall where tile was removed, tiled area over bathtub, tiled floor and replaced fixtures.

Description of Work: Tiled approx. 1,100 square feet of floor over terrazzo throughout my house (all rooms except kitchen, baths, Florida room). The price is labor only.