They have been great, I have been using them for over 18 years now, and they are my regular pool maintenance guys. My pool is sparkling and they're very good.
Description of Work: Regular Pool Service
Rating Category
Rating out of 5
Yes, I recommend this pro
Diane D.
07/2018
5.0
pool cleaners
+ -1 more
He is great.
Description of Work: Weekly pool service, he come every Thursday. He is punctually, every clean, and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbie C.
06/2015
5.0
pool cleaners
+ -1 more
.
Description of Work: We previously were using another company and had a lot of trouble with the pool. We changed to Tropic Pool Service about 10 months ago and are completely satisfied. The service is terrific and the pool looks great. We would highly recommend Tropic Pool Service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Debbie C.
06/2015
5.0
pool cleaners
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Diane D.
07/2012
5.0
pool cleaners
+ -1 more
He is very personable and easy to deal with. He always comes on time and does a great job.
Description of Work: Mike cleans and maintains my pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adrianne S.
11/2011
1.0
pool cleaners
+ -1 more
Not well.
Description of Work: After our previous pool service went out of business, we asked our neighbor for her pool services. Even though we called a couple of times, he didn't contact us until we saw him outside. He came over, gave us an estimate on monthly pool service which was only a few dollars higher than what we had been paying and put in some chemicals in our pool. He said he would return in 2 weeks and we could just leave him a check for half a months service. The following week we left a check on the back door for him so he could pick it up when he got there. The check stayed on taped to the back door for three weeks. We tried to call Mike and got no answer for two days. When he answered the phone on the third day he said, "I came out there and your pool motor is dead and you never paid me so goodbye!" and slammed down the phone. We attempted to call him back to see if we could talk with him and it just went to vm again. Our pool motor is fine and since he never came to our back door (where the pool is located, btw) he didn't get his check. Rather than knock on the door to speak with us or even speak with us politely when we called, we have no way of resolving this situation. I would be VERY careful about using this person for any service around your house as he is obviously not a very professional person with which to do business.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$40
Adrianne S.
10/2011
5.0
pool cleaners
+ -1 more
He has worked for me only one day. So far, his pricing was right on. He is here in this area. He gets to work right away and he seems like a really nice guy. We had another pool service company and I actually tried to follow up with them back in August. The owner passed our check and never came back. He never answered our calls. We had been looking for pool service since August. We had been maintaining it. Tropic Pool guy had to do a lot of work on it yesterday just to get it back to where it needs to be. He hasn't charged us yet; he would charge us by the end of the month after we have used the service. He is charging $70 for a month and the previous pool guy used to charge $67, so it's worth everything. We hired him as our pool guy and he will come out on a weekly basis. We found him on Angie's list, but he was cleaning the pool of our next-door neighbor; so I actually just walked out next-door and started talking to him. I told him that I saw him on Angie's list and I was going to give him a call. I asked him to come over and have a look at it. He was fantastic.
Description of Work: I hired Tropic Pool Service yesterday for deep cleaning. He will start next week with a regular cleaning maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Diane D.
02/2011
5.0
pool cleaners
+ -1 more
They do a very good job. I highly would recommend him.
Description of Work: They came out to clean and maintain my pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane D.
08/2010
5.0
pool cleaners
+ -1 more
He is excellent. He is always here on time and does a beautiful job. It is always looks sparkling clean! He is a very nice person.
Description of Work: He cleans my pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
VIVIAN D.
12/2008
5.0
pool cleaners
+ -1 more
Our pool was a mess. I called Fiesta, and Mike came out very quickly. I hired him to clean the pool, and he got busy immediately. He had to come back two or three times with the chemicals, and brushing the tile, etc. My navigator had a couple of parts that had fallen off, and he reattached them. He discovered that my timer was not working so I had him fix it. For $175....the pool was in tip-top shape. We hired him to do this job from now on. It is a relief to find a company and their personnel which is responsible and trustworthy which also shows you that they care about doing a good job. Now, they will do our weekly cleaning, and we can relax knowing that it is in good hands.
Description of Work: Mike cleaned the pool and installed a new timer.....repaired my navigator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Diane D.
05/2008
5.0
pool cleaners
+ -1 more
Absolutely excellent service, very pleasing to work with. He was able to highly recommend other pool companies to do jobs beyond his scope and those worked out extremely well. I would absolutely use him again.
Description of Work: Does the cleaning, chemical treating and general maintenance of my pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alice K.
10/2007
5.0
pool cleaners
+ -1 more
Communication is excellent.
Description of Work: They are cleaning my pool on a weekly basis.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane D.
10/2007
5.0
pool cleaners
+ -1 more
He does a wonderful job and I will continue to use them in the future. The pool is kept very clean and i could not ask for a better service.
Description of Work: They come in once a week to service my pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith H.
02/2007
5.0
pool cleaners
+ -1 more
He is excellent. He is punctual. If he is going to miss any time he lets me know ahead of time that he can't make it. He is very knowledgeable and does a great job and I am very pleased with his service.
Description of Work: He services my pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Judith H.
05/2006
5.0
pool cleaners
+ -1 more
He is very thorough, he maintains the filter and adds chemicals as needed. He scrubs the tile as needed. He is a lot more thorough than the other company I used to have. He charged more than I have paid in the past, but so far he is well worth it and his personality is patient and kind.
Description of Work: He performed a complete pool clean up. He comes weekly.
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Service Categories
Pool and Spa Service
FAQ
TROPIC POOL SERVICE is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
TROPIC POOL SERVICE accepts the following forms of payment: Check
Yes, TROPIC POOL SERVICE offers free project estimates.
No, TROPIC POOL SERVICE does not offer eco-friendly accreditations.
No, TROPIC POOL SERVICE does not offer a senior discount.
No, TROPIC POOL SERVICE does not offer emergency services.
Yes, TROPIC POOL SERVICE offers warranties.
TROPIC POOL SERVICE offers the following services: POOL AND SPA SERVICE.