All Pro Pool Service & Repair

Called them and they took my name, number, and description of my problem and said someone will call me back. No one ever did so I called them again the next day, still no answer again and left a message. They did call me back an hour later but I missed their call so I called them back, no answer, left another message. They called me 45 min later and they took my name, number, and description of problem again and said someone will call me back. No one ever did. Then, I submitted another request through Angie's list. It's been a week already and never got a response back. Poor communication and customer service. My pump stopped working the first day I called them because Angie's list gave them a high rating. You can only imagine what my pool looks like during this time I've been trying to contact them.

Pool pump is leaking and making a loud grinding noise.

Very professional, punctual and does not try to perform unnecessary services

Now thanks to their hard work, we can swim again in crystal blue water😀

It's clean, it's nice. My daughter swims in the pool and is happy.

They work very quickly to get it done, and it's clean. The come every Monday to clean. I pay a monthly bill for the service. check the chemical, adjust the chemicals, clean the pool and vacuum. They come they are dependable. I like the support. The price is a little more expensive than my last one.

They came for four visits for full chemical testing, adjustment and cleaning. I have recommended them because of their responsiveness.

My favorite thing is they are responsive.

They are doing what I need and that's all I need. They are responsive. After the hurricane and the power was out they came and adjusted. They are good.

They didn't show up on time for estimate and I had to call them to tell them we had an appt. They did come three hours later, gave an excuse, walked around the pool, had an idea would call with estimate and never called back.

It's very hard to find someone that can maintain the pool. It's a very hard job and I am very pleased with them. My pool is crystal clear. I pay $85.00 a month. They come on their own and very professional!

The owners began the clean up process the same day I requested service. Within 24 hours of their departure the pool steps, walls & water looked good. Two days later 2 techs finessed the job which resulted in a totally pristine pool. The owners and techs are very knowledgeable, very friendly people!! They were so impressive that I now subscribe to their regular maintenance service. IN MY OPINION EVERY POOL OWNER SHOULD USE ALL PRO POOL SERVICE!!!

I'm very happy with the service we received. After having sat un-used for over a year and becoming more swamp than pool, we were able to swim in just a week and the water is crystal clean. While there was some lack of communication, so I wasn't sure when they were coming, overall I am extremely satisfied.

Rick was very professional and came on time. Was very patient when it came to pool school since we are new pool owners we had no idea about anything. Rick was very patient and we learned alot. He also gave us his cell number for any questions. Also the next day after pool school he picked up and delivered equipment we needed which was so helpful. Also when I did have a question and called him he came the same day to help us out. Will for sure use him again for any pool needs I have.

He took all the necessary steps to help us get the pool back into the right condition, He offered a lot of great advice.

Rick came out to get familiar with out pool before assigning it to one of his service assistants. He was very thorough and took his time to go through everything. I was very impressed with his care and knowledge.

The monthly service was very good, one employee didn't do so well and I understand that he was let go. Whenever I have a problem the company is very responsive.

I have had my pool serviced and maintained by All Pro Pool Service since I bought my home in June 2013. The owner, Rick was taking care of it and coming out for any emergencies I had. Then one of his hired guys took over the route and my pool just was never the same. He never vacuumed it and during the summer I was only getting chemicals and an occasional skimming - as this is something that I did every day. Recently the gentleman that was doing the pool left Ricks employ so Rick has been out twice to maintain my pool. The first time he was out, he apologized for the pool being in such a state and proceeded to make good on a bad situation. Though I'm paying a winter charge for chemicals only, until the pool is up to his standards he will full service it weekly. Come to find out Rick is a man of his word, his service is outstanding! Whenever I needed advice or service all I had to do was call. This is my first pool ever and he was always there answering those silly questions of a first time pool owner. If I had only called and let him know what was actually going on with my pool it would not have taken such a turn for the worse and he would have known about his employee a lot sooner. I would and have recommended him and his services to friends, family and work associates.

The job went very well. Rick came out Friday, took the motor and brought back the replacement before noon Sat. He lubricated the 'O' rings, sprayed the filter and left the area clean. He was knowledgeable and had good maintenance tips. Definitely would call him again.

We first started talking about the work we needed done back in February. It is now been almost a year and the work is unfinished. In fact, they haven't touched the project since the initial estimate. I know Rick tried to order the tile, and wasn't happy with the color as it didn't match the old tile exactly. He even soaked one of the old tiles to remove the grout so we could reuse it. At this point, his service seemed professional and thorough. However, nothing has happened since. I have left a number of messages, sent emails, and even letters. Most often, I don't hear back at all. The times they have gotten back to me I have been told the work will be done that week, or last week, or ASAP. After being led-on this long, I am just going to take my business elsewhere. I wanted to give my support to this local business, but I have to move on.

Fixed pump. Very professional.

Jonathen used the company's pool's filter and other equipment to remove broken pavers and sand from the bottom of my pool. Please read the comments under "What did the provider do?" for a complete description. Suffice it to say I was very happy with the results and would recommend All Pro Pool Services highly.

They have been very responsive and proactive in maintaining the pool

As I mentioned above, work was done professionally and quickly. Highly recommended.

Rick does an excellent job of communicating any problems with the pool and of maintaining it.