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Repair Pro, LLC

3.0(
2
)

Lawn Mower & Power Tool Repair

About us

A dedicated, family run company that gives you a mechanic option for your lawn equipment besides the dealers.

Business highlights

13 years of trusted experience

Services we offer

Lawn equipment maintenance and repair, including oil changes, blades, carburetors, tires, and pretty much anything else that can go wrong. We focus mainly on professional landscaping equipment.

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Write a review
Showing 1-2 of 2 reviews
Mary S.
06/2014
5.0
lawn mower repair
  + -1 more
Provider was very professional. He did an excellent job and was below the price for the same service as other places. I would highly recommend this provider.
Description of Work: Provider provided car repair/maintenance service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Debra S.
05/2014
1.0
lawn mower repair
  + -1 more
they charged me again never going back
Description of Work: Claimed they changed oil etc on riding lawn mower, I had it looked at because it was running but i did not know all what was wrong after the first fee of 130.00 it was not cutting the lawn i called again because they had the machine and i was told i had a full tune up. including the blades were sharpened, funny thing it didn't cut right after getting it back.. came again and again wanted more money to fix something that should of been seen the first time IF the job was really done
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$170
Response from Repair Pro, LLC
After reviewing this complaint, I found that there was a long list of minor things wrong with the machine when we first saw it. The customer received an itemized bill listing what was done and the parts that were replaced. The oil and oil filter were replaced, along with the fuel filter, fuel shut-off valve, deck spring, etc. The blades were sharpened as well. With general maintenance like this, the deck is not necessarily removed from the machine. When we received the call back that the machine was still not cutting properly, we sent a mechanic over to the house, free of charge, to see what was happening. He removed the deck and discovered a broken spindle shaft. Please note that this machine had been used in between the first time we worked on it and the second time. It is possible that the spindle shaft was cracked when we saw it the first time, but since we would not have actually looked at that part of the shaft while doing general maintenance, we would not have any way to know that. Mowing the lawn once could have easily been enough to break or finish breaking this part. Our technician replaced the part, charging the customer only for the part. She did not get charged for the second pick up and delivery, or for labor the second time, only for the part itself. This was a discount of at least $75 for replacing a broken part that was not in any way related to the work we did the first time, merely trying to please the customer. We are, of course, unhappy when our customers are unhappy and would welcome a chance to communicate in person with this customer about her experience.

    Contact information

    10810 SE Dixie Hwy # 1, Hobe Sound, FL 33455

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Lawn Mower & Power Tool Repair

    FAQ

    Repair Pro, LLC is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    Repair Pro, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Repair Pro, LLC does not offer free project estimates.
    No, Repair Pro, LLC does not offer eco-friendly accreditations.
    No, Repair Pro, LLC does not offer a senior discount.
    No, Repair Pro, LLC does not offer emergency services.
    No, Repair Pro, LLC does not offer warranties.
    Repair Pro, LLC offers the following services: Lawn equipment maintenance and repair, including oil changes, blades, carburetors, tires, and pretty much anything else that can go wrong. We focus mainly on professional landscaping equipment.

    Contact information

    10810 SE Dixie Hwy # 1, Hobe Sound, FL 33455

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed