This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We have been in business since January 1993 and have developed an outstanding reputation for leak-proof and cosmetically pleasing roof systems, whether residential or commercial.
blake@cappsroofing.com; office@cappsroofing.com; angela@cappsroofing.com
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Residential & commercial roofing, re-roofing, & repair. Installation of shingle, tile, metal, shake, flat roofs and skylights. Roof inspections.
I had concerns about my roof tiles, and needed help. After I called in I had one of the Capps come to my home, and spend about an hour going over my concerns. When we were done I got a good education, and good advice and tips how to take care of my roof. In the end I didn't need them at this time. I look forward to using them in the future, as I know they are not trying to do work that is not needed.
Description of Work: Roof repair
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela H.
11/2018
5.0
roofing
+ -1 more
Capps Roofing, Inc. was amazing and I would highly recommend them. We had several small roof leaks and some water damage in the garage. Capps Roofing sent someone over immediately to assess the problem and to give a quote. We scheduled the work right away and it was fixed within a couple of days of the initial call. They were prompt and well priced. They were also very clean unlike other contractors who leave a mess around your house. You couldn't even tell they had repaired a roof...no debris left at all. Capps Roofing is simply the best, family owned and operated roofing company in the area.
Description of Work: Roof Repair/ Water Damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Joan M.
10/2018
5.0
roofing
+ -1 more
Capps Roofing is one of the most professional companies that we have ever had the pleasure to work with. They performed high quality work and were fair, honest, and reliable. We were impressed with how skilled, efficient, and professional the crews were. We are very pleased with our new roof and we highly recommend Capps Roofing.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Capps Roofing
Thanks very much. We appreciate the encouraging words. Have a wonderful day.
Dawn B.
10/2018
1.0
roofing
+ -1 more
They came out and looked around but never submitted a quote. I never heard from them again.
Description of Work: I needed a quote for a new roof and porch repair/structure
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Capps Roofing
We are sorry that we were not able to get you a timely estimate. The demand for roofers is still very high. Thanks for contacting us.
Joseph B.
09/2018
1.0
roofing, skylights
+ 0 more
I received a lot of BS and they recommended another company whose office is 50 miles away from us. They just didn't want to do the job.
Description of Work: skylight repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Capps Roofing
We are sorry that we were not able to get you a timely estimate. The demand for roofers is still very high. Thanks for contacting us.
Thomas M.
09/2018
5.0
roofing
+ -1 more
Mark stopped by and checked both items and said that everything looked fine. He did not charge me for the visit and also provided some advice regarding the roof and future maintenance. In the event I have future problems, I would not hesitate to call him. He friendly and professional and took the time to explain everything.
Description of Work: I needed a professional to check an item on a house inspection and check a possible leak.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Capps Roofing
Thanks very much for contacting Capps Roofing. Please let us know if we can ever help you again.
Melanie F.
09/2018
5.0
roofing
+ -1 more
Excellent work performance on my small home. I certainly wasn't a high end money maker on my total re-roof after hurricane Irma. I was on a tight budget. I was kept well informed of procedures and timeline. All concerns were addressed and explained in detail. Extra details like re-installing my original matching fascia correctly and painting trim to match custom trim work were no problem for this company. I was treated like I was a sister or cousin getting work done...I wasn't just "another" customer.
Description of Work: Complete re-roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
Melanie F.
09/2018
5.0
roofing
+ -1 more
Today was my final inspection...5 days shy of the one year anniversary of Irma. A 5 Star Rating is NOT enough for Capps Roofing. I first met Mark Capps in June as I was still battling with the insurance co. for funds...Mark explained everything to me in detail, answered all of my questions, trust me, there were lots. He treated me like I was a family member rather than a client. I am a single mom of three and immediately felt comfortable with Capps Roofing, even though I was getting estimates from other companies. Capps answered my call immediately, scheduled my estimate immediately, texted me a correct roof dimension within hours and sent the estimate within days...I needed a complete roof replacement, I was concerned that a larger, reputable company just couldn't be bothered with my roof. I was proven wrong on every level. From the time I got the phone call that they could begin work to the very end, I had constant contact via phone or text with the OWNER of the company, Blake (Mr. Capps). Sure, there was a site supervisor, but Mr. Capps was never too busy to answer all of my questions. EVERY SINGLE ONE. Every single person that came to my home was diligent, kind, respectful, polite, hardworking, and went over and above what I ever considered from a company. They were always willing to come to me to drop off a sample or to address a concern. My roof was completed within days and exceeded my expectations. I couldn't recommend Capps Roofing enough...10 Star Rating and Solid Gold!
Description of Work: Complete Re Roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Capps Roofing
Thank you very much for the roof job and the kind words.
ed K.
08/2018
5.0
roofing
+ -1 more
They were excellent throughout including arranging some extra documentation for structural capability of the existing roof given the concrete tiles were heavier than the present roof on the house. Capps was punctual, sent full crews for each phase of the work and also responded to an issue on Saturday afternoon by sending a man to fix it within an hour. They were always p[professional, available and did excellent work. I was a contractor and am now a licensed Professional Engineer and always felt they performed high quality work. I would definitely recommend them.
Description of Work: Capps removed the asphalt roof on my house and installed a concrete tile roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55,000
Response from Capps Roofing
It was a delight to work with you!
Norman Q.
08/2018
5.0
roofing
+ -1 more
CAPPS ROOFING owners and employees are pros from the word go...they were the only company that noted hail damage and suggested we call our insurance company, which we did and saved thousands of dollars. They pulled all required permits, started the job on Sat 8/4 and finished on Wed 8/8. The crews and subcontractors were all professional, knowledgeable, and skilled craftsmen, paying close attention to every detail. Needless to say we were very impressed with every aspect of the job including the clean up...they picked up every speck of waste in the area. We highly recommend CAPPS ROOFING...they did a fabulous job and made it a pleasant experience.
Description of Work: Complete reroof including skylights and gutters. Replaced 19 year old shingled roof with 1" standing seam metal roof and wind rated skylights. Tore off old roof, minor deck repairs, dried in with code approved peel and stick modified bitumen membrane, installed new metal roof, new skylights and replaced gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,500
Response from Capps Roofing
Thanks very much for the roof job and for sharing. It was a pleasure working with you!
Michelle L.
07/2018
1.0
roofing
+ -1 more
Quick response to my initial inquiry however it was only someone taking more info from me and said a roofer would call me back to schedule. Never heard from them again. Even called back and got the same thing, someone will call you back. Never had such a problem spending money.
Description of Work: Roof repair or new roof quote
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Capps Roofing
We are sorry that we were not able to get you a timely estimate. The demand for roofers is still very high. Thanks for contacting us.
gayle K.
07/2018
1.0
roofing
+ -1 more
did not respond to request for a quote for over 2 weeks... NOT very interested in my business I guess
Description of Work: roof repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Capps Roofing
We are sorry that we were not able to get you a timely estimate. The demand for roofers is still very high. Thanks for contacting us.
lyle Z.
07/2018
1.0
roofing
+ -1 more
I have a hearing issue so I communicate electronically. I emailed Capps 11 days ago and have received no reply. I also messaged via Angies List 8 days ago with no reply. If Capps is too busy for a small job, it would have been professional to let me know.
Description of Work: Flashing repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Capps Roofing
We are sorry that we were not able to get you a timely estimate. The demand for roofers is still very high. Thanks for contacting us.
Jerome P.
06/2018
5.0
roofing
+ -1 more
Woody Guin came to check on my roof, for molds & leakage, and he was honest enough to tell me that the problem was condensation around the skylight and needs insulation to resolve the issue, and he didn't charge me for the service. I had some companies that came & checked on the same roof and they were trying to sell me a new skylight for about $10,000.00. This companies wants money upfront and they didn't know when they can do it, they couldn't give a schedule for the job.
Description of Work: Skylight inspection and repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Capps Roofing
Thanks for contacting our company. Please let us know if we can ever help you again.
Richard J.
06/2018
1.0
roofing
+ -1 more
Company never responded to my request for a quote.
Description of Work: Repair two leaks on an asphalt shinle roof.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,100
Response from Capps Roofing
We are sorry that we were not able to get you a timely estimate. The demand for roofers is still very high. Thanks for contacting us.
david Z.
06/2018
5.0
roofing
+ -1 more
Went very well. Repairer was very nice and seemed knowledgeable.
Description of Work: Repair roof leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Capps Roofing
Great to work with you! We appreciate the work.
Toni C.
06/2018
5.0
gutter repair, roofing
+ 0 more
work went smoothly, no issues. I needed new roof because home owners ins required it.
Description of Work: needed new roof and gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Response from Capps Roofing
Thanks very much for the work and for sharing your experience with our company.
Liz L.
06/2018
2.0
roofing
+ -1 more
Several calls to office. Told "Justin" would get back to us in 3 or 4 days. More like a week or two. Did not use
Description of Work: leaking roof
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from Capps Roofing
Sorry we did not get you a timely estimate. Heavy summer rains have created very heavy call volumes.
Linda D.
06/2018
1.0
roofing
+ -1 more
I called and next day received a call back. I gave all information of address, kind of work I needed done, etc. I was told someone would either be contacting me or come by after the weekend. Never heard from them again. A week or two later I called again, left message again. Never heard from them again. End of story.
Description of Work: Repair work on my roof.
Rating Category
Rating out of 5
Response from Capps Roofing
We are sorry that we did not get you a timely estimate. We are still receiving heavy call volume from summer rains. Please let us know if we can still help you. Thanks for contacting us.
Lawrence S.
06/2018
5.0
roofing, skylights
+ 0 more
This project went very well. It's always refreshing to find a professional, who hires craftsmen, who do a great job, and take pride in their work. My re-roof went off without a hitch and Capps left my property in immaculate condition. I would highly recommend Capps Roofing.
Description of Work: Total re-roofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Capps Roofing
Great to work with you! Thanks for sharing your experience with our company.
tom C.
05/2018
5.0
gutter repair, roofing
+ 0 more
excellent! work was done in a very timely matter and everyone was very professional and friendly. we highly recommend Capp's Roofing
Description of Work: new roof and gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Capps Roofing
We really appreciate the work! Please let us know if we can ever help you again.
Frank M.
04/2018
1.0
roofing
+ -1 more
I have called on two different occasions and left messages got called back a day or two later . Then told that a estimator would contact me and come out. Which both times I never was called or did any body show up.. I’ve never had to work so hard in my life to spend $10,000
Description of Work: Reroof my Home.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Response from Capps Roofing
We apologize for not getting you a timely estimate. Please let us know if we can ever help you again.
William C.
04/2018
5.0
roofing
+ -1 more
Blake called shortly after we sent in our confirmation of his quote to arrange a start date. They showed up on the date we agreed on and went to work. They had 6-7 guys working on it and were done in a few days counting waiting for the inspection. We had one hard rain since then and had no leaks.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from Capps Roofing
Thanks very much for your business! Great to work with you.
rebecca C.
04/2018
5.0
roofing
+ -1 more
Capps was a great company! They went above and beyond. We liked that they gave one price even if they had to replace boards. They were efficient cleaned up every day. Would highly recommend Capps for your roofing needs
Description of Work: Roof and gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Capps Roofing
Great to work with you. Thanks for sharing with Angie's List members!
John B.
03/2018
5.0
roofing, skylights
+ 0 more
Here is a review giving both the good and the not so good. I would absolutely use them again. They do very nice work. I already plan on using them for a second roof that needs replacing. The Pros: they are extremely quick when they start the roof. They had my old roof torn off and new roof up with skylights and secondary water barrier within 3.5 days. They agreed to final payment once permit was closed and I was easily given a release of labor/materials lien. When there was a mistake made (I wanted hardiplank fascia they replaced it with regular wood) there was no way to replace it without removing the roof which would have been ridiculous. They instead have me a very generous offer and took off a sizeable portion of the cost. I was happy. When it looked like the roof I ordered wasn’t going to come in on time they offered to upgrade me to the next model without any additional cost to myself. The Not so Good: five roofing nails were left in my driveway that I found. There was tar on my new garage door (they did come and remove it when I called them) Some of my plants were squished but fortunately I was planning on removing them anyways so in the end it didn’t matter. Getting a hold of someone is not always the easiest and sometimes took two phone calls. Communication is probably the biggest not so good but when there were issues they were very responsive
Description of Work: Replacement of Shingle roof with a 5V crimp Aluminum roof with secondary water barrier in with two impact/HVHZ approved sky lights.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$25,500
Response from Capps Roofing
Thank you for the roof job and your thoughtful review. It was a pleasure working with you.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Unfinished Carpentry,
Gutters,
Skylights,
Chimney Caps,
Decks and Porches,
Exterior Painting,
Water & Smoke Damage,
Plumbing
FAQ
Capps Roofing is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Capps Roofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa