Our air-conditioner outside unit was in need of repair so we checked with neighbors for some names of companies they had used. We were given this companies name. I immediately called his cell phone, and had a return call within 15 minutes, and they had someone out within an hour. This was on a Monday, 1/11/10, and they came out, checked it out, went up for a part, and came back to install it. They found out they were given the wrong part, and the correct part was going to take 3 weeks. The owner called me and explained our options He quoted us a very good price for new units, but said we could wait for the part, and they would come back and install it. We decided to go with the new units, since our outside unit was 20 years old. He then scheduled the work for two days later. They told us they would arrive between 9:00-9:30. They arrived at exactly 9:30, and worked straight through for the next 5 hours. They had to tear out our old units, hauled them away, and installed the new units, inside and outside. They had no problems come up, they not only cleaned up after, but were very careful to replace dirt around the cement block the outside unit was on. All in all, they were polite, worked quickly, and answered any questions we had. I was very impressed!
Description of Work: They came out and replaced our old inside Air Handler and outside Condenser unit with new ones. They actually had to come by a couple of days before and check it out for the possibility of repairing with a part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Marcy S.
08/2006
5.0
heating & air conditioning/hvac
+ -1 more
Owner, Michael Orender, is a down to earth, very personable individual. He is as honest as the day is long, a solid Christian man who is not going to cheat anybody. On top of that he provides exceptional service. It is a good local company to hire.
Description of Work: Orender's Heating & Air installed a new thermostat for my air conditioning/heat pump unit. They also did a checkup and cleaning to make sure everything was working fine.
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Service Categories
Heating and Air Conditioning
FAQ
ORENDERS HEATING & AIR is currently rated 5 overall out of 5.
Monday: 8:00 AM - 10:00 AM
Tuesday: 8:00 AM - 10:00 AM
Wednesday: 8:00 AM - 10:00 AM
Thursday: 8:00 AM - 10:00 AM
Friday: 8:00 AM - 10:00 AM
Saturday: 8:00 AM - 10:00 AM
ORENDERS HEATING & AIR accepts the following forms of payment: Check,MasterCard,Visa
Yes, ORENDERS HEATING & AIR offers free project estimates.
Yes, ORENDERS HEATING & AIR offers eco-friendly accreditations.
No, ORENDERS HEATING & AIR does not offer a senior discount.
No, ORENDERS HEATING & AIR does not offer emergency services.
Yes, ORENDERS HEATING & AIR offers warranties.
ORENDERS HEATING & AIR offers the following services: HEATING AND AIR AND REFRIGERATION.