Nate responded the same day with a quote for $198. But, while trying to coordinate a pickup date and time, I found that the 1-800 (Canadian) number listed was not the number to call. The person who answered thought I had the wrong number. Later, was able to contact Nate (Hialeah location) to arrange for pickup. The team that arrived was punctual, fast, and efficient.
Description of Work: Removal of dining cabinet & drawer, and "push" lawn mower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Response from 1-800-GOT-JUNK? Florida S.E.
Thank you for your review, [Member Name Removed]. It was our pleasure serving you, and we thank you for your business.
Timothy F.
10/2019
1.0
hauling services
+ -1 more
This company is hard to work with. They won't accept any photos over the internet to get a quote. They also make you wait up to 2 hours just to show up, not knowing when you meet them. They said they will only call 30 minutes out. I asked for a 45 minute advance notice, they lady over the phone was rude and cuts you off mid sentence. I decided to NOT use a company with poor customer service and will continue to look elsewhere.
Description of Work: Clearing out a storage unit
Rating Category
Rating out of 5
Response from 1-800-GOT-JUNK? Florida S.E.
Thank you for taking the time to leave a review with us. I am sorry that our sales center did not meet your expectations. I have sent a copy of your review to them so they can listen to the recording of your call. We do book in 2 hour arrival windows and call you 15-30 minutes before the start of the arrival window to tell you when within that window we will be arriving. Your request for 45 minutes of lead time is reasonable, and we accommodate these requests frequently. Once again, I will have our sales center have a listen to the call, because that is a request that should be honored. You reached out to me on 10/11/19 at 11:34AM with a request through the Angie's List Business Center. I replied 5 minutes later asking you a few questions about the items you had (size and type of cabinets, etc) and said once that information was received that I would give you a quote. I did not hear back from you with a response. We hold our customer service and experience standards to a high level as evidenced by 77 out of our 79 reviews being A or B. I am sorry that we did not meet that expectation. If you are still looking for a provider, I can be reached at 305-632-2036 or nate.kloiber@1800gotjunk.com. I will be happy to provide you with a quote for the removal of your items.
Bill Y.
08/2019
5.0
garbage collection, hauling services
+ 0 more
The Got-Junk duo arrived on time even though they initally got lost looking for my building. They were very professional explaining the prices and quickly and calmly removed the sofa. They did an absolutely great job with the entire process. It was very seemless, and they charged less than all the other movers that I had previously called. Thank you very much for your services!!
Description of Work: Needed Sofa Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1-800-GOT-JUNK? Florida S.E.
Thank you for your review. I have already shared your response with the on-site team. Thank you for your business!
Evelyn R.
07/2019
5.0
hauling services
+ -1 more
Both Joey and Brian were on time and professional. Also very helpful.
Description of Work: Picked up furniture and patio table to haul away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$324
Donna F.
11/2017
4.0
hauling services
+ -1 more
the price quoted on the telephone was not accurate. it cost me $200 more.
Description of Work: removal of an entire bedroom set of furniture including 2 huge mirrors from second floor home
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$400
Tammy T.
11/2017
5.0
hauling services, dumpster service
+ 0 more
Fantastic. called, came next day on time and completed job as requested.
Description of Work: After Hurricane, moving house.. there was a lot of debris, old furniture, boxes etc... which the city could not haul away. So I paid for a professional service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Charles B.
08/2017
5.0
hauling services
+ -1 more
I paid $134 which is their minimum.
Description of Work: Junk removal. Removed boxes of tile and some other assorted objects from my utility room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Michelle P.
08/2017
5.0
hauling services
+ -1 more
Everything was great, except that The people were late. They were responsible however about calling us and letting us know when they would be arriving.
Description of Work: ..............................................................................
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Roger C.
03/2017
5.0
hauling services
+ -1 more
OK, but they would not honor my $25 Angie's coupon. Instead, they gave me $10 off.
Description of Work: sleeper sofa hauled away
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Anne Marie O.
01/2017
5.0
hauling services
+ -1 more
No other company I called was available on such short notice. But this company sent two nice gentlemen who met my realtor at the house, and very quickly and politely got all the old junk out of the house, put it in the truck, charged my credit card over the phone, as I was halfway around the world. I would use them again. Just one thing: They were supposed to come between 9 and 11, but instead they called in the morning and said they wouldn't be there until 2 or so. This kind of stressed me out. But they did do this at short notice, and they did a great job, and I tipped them. I would still give them an A overall.
Description of Work: I called the day before, for some junk to be hauled just hours prior to an inspection of a home that was closing.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$550
ELAINE F.
12/2016
5.0
dumpster service
+ -1 more
They were great. Called to let me know they were on way. Explained pricing, look at all the stuff and gave me a price. Removed all the stuff. Even took the bed frame apart. I only had to point out what I wanted taken. They did all the work. They were great.
I used an Angie's List coupon and was impressed with the quickness and efficiency of this company. I will use them again to remove junk and other unwanted items from our house and garage.
Description of Work: Removal of many boxes of books and other junk from our garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jose J.
03/2016
5.0
hauling services
+ -1 more
GREAT! fast response, showed on time!
Description of Work: trash pick up
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Beldon W.
03/2016
4.0
hauling services
+ -1 more
The guys showed up after confirming the appointment time and calling ahead a few times. They were able to remove all my old appliances, plus a few extra items I had lying around quickly and efficiently with very positive attitudes. I usually don't over tip, but for these guys I did and would be happy to have them back again for more of the junk on the property.
Description of Work: Removed an old Stove, Hot Water Heater, Washer and Dryer
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Luiz S.
10/2015
5.0
hauling services
+ -1 more
I scheduled the pick up online, they arrive on time, assessed what I had, explained what they could take or couldn't, gave me the estimate on cost to take all away. I accepted they loaded everything pretty quick on the truck. they left my garage cleaned. They crew were very polite and easy to deal with. I was happy with the results. Price overall seems a little bit high but there is no surprises and you can know in advance what to expect. All in all I was very pleased with the service provided.
Description of Work: They come on time as promised and took some old furniture and old stuff that I had in my garage and needed to get rid of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Carol H.
09/2015
5.0
hauling services
+ -1 more
Everything was easy and straight forward. I scheduled the appointment on Thursday night for a Saturday afternoon pickup. They called Saturday morning to say they had an earlier opening and that worked well for me. The 2 guys who came were really nice and friendly and I felt comfortable with them immediately - something that is important to me as a woman living alone. They had great communication skills and explained everything they did ahead of time.They were very efficient. Gave me an estimate right away that I agreed to and it took them less than an hour to remove everything. They were careful about not scratching up my walls. I would highly recommend this company.
Description of Work: picked up junk from my house including a treadmill, chair, BBQ grill, TV and lots of boxes and loose junk and took it away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
DONALD H.
09/2015
5.0
hauling services
+ -1 more
Prompt and courteous service. Called ahead of time and arrived on schedule. Honored quoted price. Will not hesitate to use in the future.
Description of Work: Removed old television
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert F.
08/2015
5.0
hauling services
+ -1 more
They were great, Prompt efficient and had a great attitude. They picked up everything I had no problem.
Description of Work: Picked up junk
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
EILEEN B.
07/2015
4.0
hauling services, dumpster service
+ 0 more
They did a good job and they were fast but they badly underestimated the cost of the job.
Description of Work: Dumpster Service/ Hauling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Michael H.
07/2015
5.0
hauling services
+ -1 more
I was able to schedule an appointment the next day. Two men arrived at the stated time. They, honestly, could not have been nicer. They were efficient and remarkably friendly. I REALLY wanted to get rid of this TV. While the price seems a little steep to me for this kind of service, it was competitive with all of the other places I called in my area in Miami-Dade. If I have more junk, I will use them again.
Description of Work: Removed old television.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Debbie D.
07/2015
5.0
hauling services
+ -1 more
Staff call to let you know approximate time of arrival and then let you know when they are on their way to your house so that you don't have to sit and wait. Staff that showed up were friendly and courteous and got the job done. Even helped sweep up the garage when they were done. I was not sure they would take everything I had and they immediately put me at ease and got to work. I would definitely use this service again if I had a need for junk removal.
Description of Work: Helped clean out garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Frank D.
05/2015
5.0
hauling services
+ -1 more
they were punctual, professional and did their job quickly. would use again.
Description of Work: hauled away junk from remodeling apartment including appliances
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Wendy C.
02/2015
5.0
hauling services
+ -1 more
Communication was great, they answered questions and updated my pick-up times so I knew what to expect. The team was professional and courteous. They did a quick and efficient removal, making sure that nothing got bumped along the way, which I appreciated. Overall an excellent service.
Description of Work: Nate, Mark and the crew did an excellent job on removing one large furniture item.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from 1-800-GOT-JUNK? Florida S.E.
Hi [Member Name], Thank you for your review and for using 1-800-Got-Junk! We appreciate your purchase of our Big Deal promotion on Angie's List. Regards, Nate Kloiber 1-800-Got-Junk of SE Florida
Leandro H.
10/2014
5.0
hauling services
+ -1 more
Very professional and courteous to my mother.
Description of Work: Picked up old trash that was heavy and pickup an old refrigerator.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hauling,
Dumpster Service,
Garbage Collection
FAQ
1-800-GOT-JUNK? Florida S.E. is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 3:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
1-800-GOT-JUNK? Florida S.E. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 1-800-GOT-JUNK? Florida S.E. does not offer a senior discount.
No, 1-800-GOT-JUNK? Florida S.E. does not offer emergency services.
No, 1-800-GOT-JUNK? Florida S.E. does not offer warranties.
1-800-GOT-JUNK? Florida S.E. offers the following services: 1-800-GOT-JUNK? offers full service junk removal for homes and businesses. We'll haul, load, and clean up so you don't have to!