Reviews
2.05 Reviews
Showing 1-5 of 5 reviews
Lynn C.
09/2020
pool cleaners
 + -1 morenot good they destroy my pool they let go of my regular gut and some new guy that said he has been doing it for 30 years didn't know what his doing made a mess of my pool and complaining about them taking away his truck now I don't know how much its going to cost to get my pool fixed
Description of Work: Cleaning and repairs Cleaning and repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Becca P.
10/2016
pool cleaners
 + -1 moreDo not use Kyle's Pool for any service to your pool. We had our liner and step redone by them and a job that was supposed to take 3 days ended up taking 2 weeks. There was absolutely no communications about what was going on. The team he had subcontracted to do the work was sloppy, left trash in our yard, and shorted out the power. They walked in and out of our backyard without letting us know they were here and would leave our back gate open when they left so the dogs could get out. There was damaged to other areas of our pool deck from lack of care while removing the concrete. The new concrete was laid next to drains they had broken instead of replacing the drains first. A month later we are still waiting on new drains to be installed. Our polaris (which was in great working condition) wouldn't work after they had left it disconnected for weeks. They claim it not to be related to their work and will not fix.
Description of Work: We had our liner and steps redone.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$12,000
Greg S.
07/2013
pool cleaners
 + -1 moreKyle is a nice enough guy and I like him. However, he DOESN'T return phone calls and to get him to do anything takes an act of Congress. I've lost count of the number of unanswered phone calls and finally had to confront him in person to get anything done. I can understand why someone would go to a Lawyer but I won't. I still don't have the paperwork from the last (or come to think of it) or previous liner change outs. The first one faded within a year (not Kyle's fault) due to recall by manufacturer. Honestly, I'm afraid to call Kyle because he is friendly and I like him but dealing with him to get something done is so painful I'd rather take a hot poker and put it in my eye! I will need him again in the future to change out the liner but, although I like Kyle, I'm not anticipating a smooth business transaction. Kyle, because I like you, PLEASE don't make next liner change out painful! Thank you. There is hope.
Description of Work: Replaced liner for second or third time.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$3,000
Wendy L.
05/2012
pool cleaners
 + -1 moreHe is wonderful and we will use him again. I give him an A rating because he does great work.
Description of Work: We used Kyle's Pools to replace a pool liner and pool light for us.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Greg S.
07/2011
pool cleaners
 + -1 moreSee above. Had to consult an Attorney. Kyle still won't return phone calls or discuss problem.
Description of Work: Hired Kyles Pool's (Gregory Kyle Carruth) to replace a liner in my pool in about 2006. I should have known by his failure to return calls and multiple lame excuses for delays that this was going to be a problem. He replaced my liner which failed within a year or so. After 6 months of trying to get him to come out and replace it, I finally resorted to telling him if he didn't make it right, I would file suit. He finally came had two guys come out and replace it but charged me about $1000 for the liner which, I found out later, was defective and recalled yet he put the SAME LINER in again. Here we are in 2011 and the liner has come apart at the seams to the tune of several 6-8 foot long separations. I called him and left messages explaining what happened and asked him to call me. Once again, he is dodging the phone calls and not responding. I finally (should have done this before) looked up his ratings on line and discovered this is his modus operandi! He also have filed for bankruptcy and been sued (See Santa Rosa Clerk of the Court and type in Gregory Kyle Carruth) for a real eye opener. When you meet Kyle, you will find him to be a smooth talker. Kyle is lots of smiles, back slapping, and promises. He should have been a used car salesman instead of a fraudulent pool guy and I wouldn't be out $10,000! I haven't given up yet but it looks like he won't answer his phone much less discuss resolution of this ongoing nightmare.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$10,000
Contact information
4182 Gulf Breeze Pkwy, Gulf Breeze, FL 32563
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Kyle's Pools is currently rated 2 overall out of 5.
No, Kyle's Pools does not offer free project estimates.
No, Kyle's Pools does not offer eco-friendly accreditations.
No, Kyle's Pools does not offer a senior discount.
No, Kyle's Pools does not offer emergency services.
No, Kyle's Pools does not offer warranties.
Contact information
4182 Gulf Breeze Pkwy, Gulf Breeze, FL 32563