This is worst repair company ever!!! Electrolux (warranty company for Frigidaire) assigned them to come out and fix a new Frigidaire which has stopped working twice. I received an e-mail from them to call them to schedule service. This was done on the 13th of July. I tried calling for two weeks and repeatedly got the message that the voice mailbox was full. On the 25th, I called Lowe's and Electrolux and both companies called and received the same message. Finally I was given a time frame of between 9 and 12 on the 26th for a technician to come. I received a call at 1:30 that he would be there in 45 minutes. He finally arrived at 2:15 in his personal vehicle with no tools. He told me he would be back the following day with his tools to further diagnose the refrigerator. I again took off work the following day and he did not come nor did I receive a phone call saying he couldn't make it. When you talk to their office they try to twist around words and make it seem as though you are the problem.
Description of Work: Refrigerator Repair
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
J B.
07/2018
1.0
home warranty companies
+ -1 more
This is worst repair company ever!!! Electrolux (warranty company for Frigidaire) assigned them to come out and fix a new Frigidaire which has stopped working twice. I received an e-mail from them to call them to schedule service. This was done on the 13th of July. I tried calling for two weeks and repeatedly got the message that the voice mailbox was full. On the 25th, I called Lowe's and Electrolux and both companies called and received the same message. Finally I was given a time frame of between 9 and 12 on the 26th for a technician to come. I received a call at 1:30 that he would be there in 45 minutes. He finally arrived at 2:15 in his personal vehicle with no tools. He told me he would be back the following day with his tools to further diagnose the refrigerator. I again took off work the following day and he did not come nor did I receive a phone call saying he couldn't make it. When you talk to their office they try to twist around words and make it seem as though you are the problem.
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Home Warranties
FAQ
Warranty Repair Experts is currently rated 1 overall out of 5.
No, Warranty Repair Experts does not offer free project estimates.
No, Warranty Repair Experts does not offer eco-friendly accreditations.
No, Warranty Repair Experts does not offer a senior discount.
No, Warranty Repair Experts does not offer emergency services.
No, Warranty Repair Experts does not offer warranties.