Tucker Brothers Wood Floor Inc

Disappointed. Called them and they seemed really nice. Came to our home and my husband really liked what they had to say regarding our new flooring installation. They called today and informed me that they wouldn't be able to take our job and wouldn't be able to offer an estimate. A job that was pending for them went through. He said that he wouldn't be willing to spend the time it would take to write us up an estimate for our home insurance company. I told him I was confused because he didn't mention his timing constraints when he was here and he wasted our time. He said he didn't find out about the job until today. He said that's it probably better that I go with another company as he is more expensive? Things happen. I understand things happen. I'm disappointed in his attitude when he called and how unapologetic he sounded. I didn't realize I would be a waste of time and I find it unprofessional that he would agree to come out at all if there was an even a possibility of him not being able to at least complete an estimate. We and our home insurance have been waiting for that estimate when I could have called someone else. Rude and I will not be calling them again. There work might be good (from what I read from other reviewers) but there attitude and apparent work ethic is not.

To start with, Jay and Will met with us to give us an estimate and evaluate the scope of the project. Since we had 2 young daughters and 10 cats at the time, they knew we would have to coordinate the work very carefully. They were friendly, professional, courteous, great with the animals, patient, funny, respectful of our privacy, and so very easy to work with. I forgot to mention how incredibly neat they were in all steps of their work.

Jay and Will Tucker do high-quality, careful work at competitive prices. With engineered wood flooring, the quality of the result relies entirely on the care given to detail. The Tucker brothers do precise work and produce first-class results. I found Jay very helpful in scheduling as well. I had to coordinate the dates and details of the job with him from overseas, and he was quick to respond and helpful in dealing with changes in dates. I have another flooring job I am considering, and I will definitely use the Tucker brothers for it.

They installed over 1500 sq ft of bamboo flooring. They were professional, methodical, and excellent tradesmen. The floor is beautifully installed. When we had a leak they took care of replacing our moldy flooring quickly.

They were quick and straightforward.

Overall, their part of the job went smoothly.

They did a good job. They did it fairly quickly and at a good price.

I have a complaint about the flooring, but I am working with them to get them to come back out now.