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THE BEST RESTORATION LLC.

4.5(
17
)

Air Duct Cleaning, Carpet Cleaning, Biohazard Remediation,

... +7 more

About us

Local and family business, in operation since January of 2006, 14 employees, 10 certified technicians by IICRC in water damage and carpet cleaning, 8 Trucks with state of the art equipment, large inventory of drying equipment,

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Water Extraction 24 hour service, Mold remediation, carpet, ceramic tile, upholstery, oriental rugs, air ducts cleaning, pressure washing.

Amenities

Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.517 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
0%
2
6%
1
6%
Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Write a review
Showing 1-17 of 17 reviews
Ann P.
05/2022
5.0
ceramic tile
  + -1 more
They were good, price is reasonable.
Description of Work: Tile cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$100
David B.
02/2019
5.0
Dan was very helpful and provided many pictures of the mold problem from our tenant's apartment. He took care of the problem and again emailed us pictures without our having to ask. There was mold on the walls which had to be treated and repainted. The Best Restoration provided peace of mind and a quick restoration of the apartment. They also provided advice on how to avoid the situation in the future with the use of the air conditioner. Thank you very much!
Description of Work: Mold Remediation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Jill A.
12/2018
5.0
carpet cleaners
  + -1 more
The service is very good. I used them for carpet, tile and duct cleaning. They were on time and professional.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
CHRISTOPHER D.
03/2018
5.0
carpet cleaners, air duct cleaning
  + 0 more
Carlos Ramos went beyond the norm and brought in the big guns. The job was done the best I have ever had done. He took his time to make sure I was happy. Great asset, great company.
Description of Work: Cleaned my carpets. Had alot of bad areas.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Paul S.
11/2016
5.0
air duct cleaning
  + -1 more
The air duct cleaning went very well, they were very clean and neat. There was nothing left for me to clean up. Just the way I like it.
Description of Work: Air duct cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES R.
10/2015
4.0
air duct cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$350
Pamela R.
09/2015
5.0
air duct cleaning, carpet installation, carpet cleaners
  + 1 more
Excellent. Prompt. Friendly. Fast. Very pleased. Carpet looks fantastic!
Description of Work: Cleaned carpet in 3 bedrooms and family room.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Lloyd S.
09/2015
1.0
air duct cleaning
  + -1 more
It went very well
Description of Work: Cleaned 11 vents
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$250
Carole P.
08/2015
4.0
air duct cleaning
  + -1 more
I honestly don't ;know. I can feel no real difference. I have four cats and allergies, so I thought the air ducts probably needed cleaning after having lived in this house for over twenty years. I'm not even totally sure that the service was necessary. I have no way of saying how good of job they actually did.
Description of Work: Cleaned air ducts.
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
wayne E.
08/2015
2.0
air duct cleaning
  + -1 more
They began task but could not finish as they needed a different type brush to clean the return air duct. They tried some kind of vacuum system on it but that didn`t work so they said that they would order the brush they needed to finish and let me know when it would arrive and they could finish. I called them 2 days later and asked them when they could expect the brush and they could finish. The girl I spoke to had no idea, but that she would find out and call me back. The next day, I called again. I was told by someone who identified themselves as the company manager that they had no idea that there was an issue with my job and that they would look into it and call me back. Two weeks after it was scheduled, they finally got it done. But it was totally unprofessional. My grills were removed for the intial cleaning and stayed removed until they finished ,they vacuumed but I had to do a follow up. They said that they would give me an antibiotic treatment for the delays but never did. I have been in the construction business all my life and really wanted to give a small business a break but in this review I have not even listed all of the negative things that were said and done, only the core information. This company is run more like a gypsy company than a professional construction company. I would not recommend this company.
Description of Work: cleaned air ducts ?
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$249
Response from THE BEST RESTORATION LLC.
I am sorry for the inconvenient with [Member Name Removed], He was informed that we did not have the equipment to do the ducts (special set up his system) in his house, he insisted us in get the tools and finish the job. We bought a special brush ($85.00) to be use only in his house. We came back to finish the job and we did not hear any complaint until now. I want to add, that the customer few weeks after had an emergency, with a tree that fell over his shed. He called us for ask for help (situation that I don't understand if he wasn't satisfied with our business) and we referred the job to a construction company because we are not general contractors. I want to offer my sincere apologies for any inconvenient that we can caused to the customer, and if he want full refund for the service, we wont have any problem to proceed with this. Thanks, Jorge Villalobos.
Mary H.
05/2015
5.0
carpet cleaners
  + -1 more
They are local. They did a beautiful job, it looks brand new, and it is 35 years old. It was 2 jobs. The carpet cleaning took less than an hour, and the floor was in worse shape than they thought. They took 5 hours, and they had told me it would take 2. They apologized, but they did not charge more than what they said they would. The cost for the carpet was $125 and the cost for the vinyl was $250 and it was worth every penny.
Description of Work: I used The Best Restoration. They did carpet cleaning and floor cleaning. They did the entire home carpet and vinyl floors. They clean, stripped and waxed the floor.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from THE BEST RESTORATION LLC.
Thanks (removed member name) for your kind words. We work so hard to keep our customers happy, I will share this comments with our technicians. Have a wonderful day. Jorge Villalobos, Owner.
david H.
03/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
Very punctual. The house is a filthy short sale and we needed help cutting through the grime we felt so much better after their visit.
Description of Work: cleaned carpet in 3 bedrooms
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Eric B.
03/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Jason L.
06/2014
5.0
air duct cleaning
  + -1 more
The company was on site for about 2 hours, in the rain, and completed their task flawlessly. Vent works great, we are very pleased.
Description of Work: Installed a new dryer vent on side of house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$350
Jack E.
01/2014
5.0
biohazard cleanup, carpet cleaners
  + 0 more
Last week I call Best Restoration for soiled carpet stains. They were out the very next day and did an excellent job. I have used them in 2013 for a rental property bio hazard clean up and they were extremely easy to work on various ways to fix our problem and their work was again excellent. I would recommend them to anyone because they will work with you so well on your options. Jack and Carol Eckdahl
Description of Work: Hi Last week I call Best Restoration for soiled carpet stains. They were out the very next day and did an excellent job. I have used them in 2013 for a rental property bio hazard clean up and they were extremely easy to work on various ways to fix our problem and their work was again excellent. I would recommend them to anyone because they will work with you so well on your options. Jack and Carol Eckdahl
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kathleen B.
04/2013
5.0
air duct cleaning
  + -1 more
Before purchasing this property I had called Jorge who owns Best Restoration and consulted with him about pet odor, which was a concern. He offered to visit the home before we even owned it for an evaluation, which was gracious. We went ahead and closed on the home and then asked Best Restoration to come out to clean the air ducts to try to eliminate the odor. They did the air ducts and an ozone treatment for under $300. We were impressed. Other AC companies that we called charged $500 for air duct cleaning. Ouch! Best Restoration was quick to schedule our services and since this is an investment property, we were in a tight time line to get the house ready for rent. The guys were super professional, showing up on time and calling en route to let me know when they would arrive. After the initial air duct cleaning and ozone treatment, there was still a slight odor. Jorge arrived the next day to review what else might be done. He suggested a few things to us like cleaning the AC handler and then left us with a black light machine at no charge. That did the trick! The air quality in the home is amazing now and there is absolutely no odor, which we thought would be impossible. Can't say enough about Best Restoration's customer service, willingness to help and professionalism. We have since had them to our own home to clean the air ducts and will continue to use them on our other investment properties. Impressed!
Description of Work: Air duct cleaning - 11 vents Ozone treatment 24 hours UV Black Light treatment - 2 days
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
John P.
12/2012
5.0
air duct cleaning
  + -1 more
I am very pleased by the results of the project. DO get them to discuss options with you. Do continue to stress your objectives (ours was more than finding a company that cleans air ducts) Do treat them with respect (of course). They seem a respectable company focused on providing exceptional customer service. Do check your options of alternative treatments and price with alternative companies. If you decide on Best Restoration, I think you will be pleased
Description of Work: This company sent out a representative out to discuss our needs and assess the specific requirements of the job. (Objective was both to clean the air ducts and remove residual tobacco smoke odor.) Since this project was for a larger house and thus possibly more demanding than others, the president of the company also visited before quoting and gave a candid, helpful and non-pressured explanation of the various things his company could do along with the strengths and limitations of each approach. I felt he was very honest and genuionely wanted to be helpful in my interests, even to the extent of mentioning the services of other more specialist air duct companies (who we found did not offer the variety of treatments that we were finally offered) . When it came to doing the work, the company sent out 2 representatives for a full day of work (and a clear up and dismantle next day) . They were extremely helpful, courteous and hard working. They both again showed me the many options they could use (and had brought with them in their vehicle). In the end, they finished up using most of them to give the very best chance of answering my needs. All this wss done for the fixed price that had been quoted They cleaned out and vacuumed all the ducts,- used a wet fogger with a special product to rid ducts of tabacco residues, left an air scrubber running for a day, added an ozonator (at our request) for 12 hours, used a hydroxyl cleaner for a whole day. All in all, I cannot recommend this company (and the president who sets the standards) enough. They went beyond my expectations in every direction of service and courtesies.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600

    Contact information

    3715 NW 97th Blvd Ste B, Gainesville, FL 32606

    www.thebestrestoration.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Air Duct Cleaning,
    Carpet Cleaning,
    Biohazard Remediation,
    Ceramic Tile,
    Carpet Sales and Installation,
    Oriental Rug Cleaning,
    Dryer Vent Cleaning,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    THE BEST RESTORATION LLC. is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:00 AM - 3:00 PM

    THE BEST RESTORATION LLC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, THE BEST RESTORATION LLC. does not offer free project estimates.
    Yes, THE BEST RESTORATION LLC. offers eco-friendly accreditations.
    No, THE BEST RESTORATION LLC. does not offer a senior discount.
    Yes, THE BEST RESTORATION LLC. offers emergency services.
    No, THE BEST RESTORATION LLC. does not offer warranties.
    THE BEST RESTORATION LLC. offers the following services: Water Extraction 24 hour service, Mold remediation, carpet, ceramic tile, upholstery, oriental rugs, air ducts cleaning, pressure washing.

    Contact information

    3715 NW 97th Blvd Ste B, Gainesville, FL 32606

    www.thebestrestoration.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 3:00 PM