Springhill Builders LLC

unknown

They didn't pay for their materials and the roofing material supplier tried to place a lien on the house. Raven Roofing (as far as I can tell) went out of business and Springhill will probably be following suit if it hasn't already. Basically (if they're still available) you risk a lien being put on your house and the labor warranty being worth jack squat if you go with them for your roof.

The proposal was the second best out of 4 proposals.

We received an estimate from them in October of 2013. We waited until spring to decide. They were professional, courteous. We just decided to go with another roofer. We had 3 estimates done and spring hill made it to the final two choices.

It went good overall. They were very conscientious and they cleaned up after themselves. I would recommend them. Their price was reasonable. They were always very prompt and they always got back to us right away. They were very punctual. They showed up when they said that they were going to show up. We would definitely use them again in the future.

VERY UNPROFESSIONAL!

It was fine. They are very professional and do good work. I was really pleased with them.

The experience was not satifactory. I did not call them back.

They were from Clay County and wanted to charge me for a Duval County construction license that would allow them to do work in Duval County; they wanted me to pay for that and I did not. Their quote seemed kind of high; especially since they added in the charge for the Duval County license. There was nothing outstanding, either good or bad, about the people who gave me the quote.

Over all very well!

This was our second time using this company. We were so impressed after using the company for a roof replacement.that we used them for this project. Tim Lee is always professional, courteous and punctual. Tim was always available when I had questions as well as being patient and thorough when answering them. The project looks great and was completed in a timely manner. He did an excellent job on the clean up after the project was completed.

Tim Lee is the owner and he was fantastic. We even scheduled him to come and do some more work for us. I would recommend him if there are other people looking for a contractor or a roofer. We are going to use him again. It was a very fair and competitive price. He was very quick to respond. He was very punctual. He is very professional. As far as his workmanship or craftsmanship goes, I would put him in a master carpenter position. He is just a very kind person. We had some additions as we were working and he fulfilled those needs without any kind of problem at all. I just would highly recommend him. I just got his cards and passed it to a lot of people already.

After meeting with an interior decorator and getting architectural drawings, we received three bids. One company I worked with before, Springhill and the other company I found out about on Anjieslist.com. Springhill and another company were close on pricing but after meeting Tim Lee, the owner, we chose them. Although we had drawings, the details of the project were not 100% thought out by the architect, and we had many unknowns as we started. Tim worked with us right from the beginning going to multiple meetings with the architects and structural engineers. We had to modify the plans a few times due the the architects incomplete plans. Once we had the plans together and they answered all of Tim's questions the job proceeded smoothly. Tim was very patient with us as we had an interior designer helping us and making changes along the way. Tim was always there to assist us with questions, and when we made changes midstream, Tim always did his best to accommodate. Because of our changes and custom work we added to the job, our price went over the original estimate. I feel that Tim was very fair on his pricing, even though we were at his mercy. Tim saw the job through to completion and when we had a small punch list at the end he followed through on everything. Not only did they do a fantastic job, but they were all a pleasure to work with.

See above.

Great Job!

They were very professional not only in terms of the work done but also in how they handled the business aspect of it. I liked them. They came out. The guy Tim Lee came in on the day he said he would come. We made an appointment and he was on time for the appointment which is important. Several of the people we called either didn't show up or were late. He was on time. He came and did an excellent appraisal of the scope of work. Within 24 hours he had turned around a proposal to us for the estimate. Once we had accepted it, we hired him. He showed up. He showed up on time. His workers were very good. He was finished within the week. They were great. We have absolutely no complaints. He was done by the 1st of April. I think he was probably just a tad more expensive than some, but I know that he undercut someone else. He was mid-range.

Originally got an estimate 2 weeks prior to when we needed the work completed since we were hosting a party. The contractor told us afterward that it would be about a week before construction would begin, but would only take 2 days to complete. We thought that would be ok since that would still leave a few days of flex time. The work to be completed was a simple tile shower with an opening door. Work began on a Monday with demolition, but the reconstruction didn't start till Wednesday and took till Friday to complete, which was 13 days total time from estimate to completion. Then the real sketchy stuff started happening. I'd say 3 out of the 5 workers spoke little to no English. This normally wouldn't be a problem, but when stuff happens like a baseboard being thrown away or demolition dust getting all over items that we were promised would be protected, you begin to have problems. Also, they rarely showed up with all of the items they needed to complete the job and had to make frequent 3 hour trips to a Lowe's that was only 30-40 mins away round trip. And to top it all off, the grout color used in the corners of the wall and floor was gray, compared to white used between the tiles. After "finishing" the work, a letter was sent to our house via certified mail that we needed to pay our bill or be prepared to have a lien taken out on our house! They reassured us that it was standard procedure to send this letter out, but t was dated the same day the work was reported finished. However, the grout needed to be redone, and the invoice said "remove and replace" shower door. They actually just reused the door that was previously installed (about 6 years old). Whether or not it's standard to get the letter so quickly, it was very shocking and unsettling to receive this letter from a company who seemed to operate in a shady manner. The guy who came out to "fix" the grout didn't speak much English either. He took a look around the shower and seemed to think he could fix it. I don't know if covering the discolored grout with a creamy paste is a good fix (or if it will last) but it wasn't the solution we were expecting. Anxious to stop dealing with this company, we decided not to pursue this point and paid the company in full. I guess that the only saving grace for this transaction was that it was pretty affordable, and about 3/4 of the budget given to us by our insurance company. I probably should have expected lower quality work. I'm sure the shower will do for now, but I have no idea what it will look like 5 or 10 years down the road.

It went very smoothly. They showed up promptly and only took half a day. I only had them do half of the attic. They showed me pictures of what they did and gave me options on doing the second half of the attic.

It was a typical process of removing existing sidings, trims, doors etc. for final replacement. During and final inspections has been done by city officials. Job was done clean, on time, and on budget. No short-cuts, and no surprises. This contractor also done some minor plumbing jobs. I admire his professional knowledge, dexterity and organization.

They were very hard workers and they got the work done on time. They were courteous and knowledgeable. They cleaned up very well after themselves. I would recommend them.

Went great. Contractor showed up on time and and completed the job within the proposed time period. Competitively priced and cleaned up nicely as well.