In the master bedroom where they put in new closets, they did not caulk and paint it and they put in a lot of stucco, They put in 2 new sliding doors and they cut across them because the nail stick too far from the wall, so when you slide the door back and port it scratches the door. They put in an electrical unit in the master bath for switches, but it stuck out too far from the wall, they ended up using 2 plastic plates, put them together and put in on the wall.The toilet that they had to put back was slightly crocked. It was not straight, it goes to the left and instead of sealing the base of the toilet, they put a black thing to it and it looks dirty, it looks really bad. I also found out that they did not use seal-able grout in tiling the shower and all the grout that they use in my house were not seal-able grout either. We had a leaking lanai, I talk to Jason their employee and I told him, that I don't want something that leaks and he said "this one will not leak, I guarantee you. You will not have any problem with it". So they put in a sun room and it leak 9 times on the right side, twice on the left and it damage my wall. After they left I have to climb up there and I have to seal the space between the house and the sun room and paint it, they did not bother to do it. The $10.000 Kitto that is supposed to have a cover on it, it's not there. He said "putting a cover to it is a wild card, they cannot do something about it". The Kitto is there but I cannot put the litter boxes out there, because I don't have anything to protect them from getting wet when it rains. And on the top of the two when they first put it in, they had a door. They put the door on the opposite side, so now the door, you can be lock it from the outside but you cannot lock it from the inside. In the den, they are supposed to move the frame for closing the laundry area, they did not do it correctly and the door would fall off. They laid down tiles there but I have to take it up because it was not leveled and the grouting chips away. There are some parts on the Living room, in the den, bedroom, bathroom and sun room, the paint was peeling off. There is nothing in the house that they did correctly and I have to get another company to fix it.
Description of Work: They replaced the outside windows and doors. Replaced a master shower, put in two closets in the master bedroom, tiled and painted the room. Put in two new sinks and two shelving units.Put in a sun room that not supposed to leak, they tiled in put in a kitchen in it and outside that room is a Kitto. They are supposed to put a cover on that Kitto but It was not there. They put down tiles in my den and painted it. They are also supposed to fixed my laundry room door. They painted my living room and replaced the outside wall with hardy board. Painted the outside of the house and painted the two sheds in the backyard.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from Shore Builders
Mrs. [Member Name Removed], We are so sorry to hear that you are still disappointed with your project after our multiple attempts to make it right. Customer satisfaction and approval is very important to us as a company and we always work hard to deliver a great product. This review does seem somewhat unfair due to the fact that we have continuously agreed to come and do work outside of the warranty stated in your contract.
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Service Categories
General Remodeling,
Kitchen and Bath Remodeling,
Decks and Porches,
Unfinished Carpentry,
Awnings
FAQ
Shore Builders is currently rated 1 overall out of 5.
Sunday: 10:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 10:00 AM - 5:00 PM
Shore Builders accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Shore Builders does not offer a senior discount.
Yes, Shore Builders offers emergency services.
Yes, Shore Builders offers warranties.
Shore Builders offers the following services: Remodeling, Additions, Home repair, Carports, new construction, barns, steel buildings, decks and arbors.