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Sears - Oaks Mall

Appliance Sales and Installation, Windows, Siding,

About us

DBA: Sears, Roebuck & Co

Services we offer

Appliances, auto, baby, clothing, electronics & computers, fitness & sports, for the home, health & wellness, jewelry, lawn & garden, shoes, tools, toys & games, product repair & maintenance, home improvements, heating & cooling, carpet, upholstery & air duct cleaning, appliance service, parts & accessories

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
30%
4
60%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.9
value
3.7
professionalism
4.2
responsiveness
4.0
punctuality
4.7
Showing 1-10 of 10 reviews

Esther K.
06/2014
4.0
roofing, siding, appliance sales
  + 1 more
unknown
Description of Work: Technicians were courteous and professional. Difficult part was scheduling and Sears unavailability to get someone out right away.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$350

Barbara W.
04/2014
5.0
roofing, siding
  + 0 more
The roof is holding up very good. My mom and dad always choose to go to them and so that's why I went to them.
Description of Work: I used Sears - Oaks Mall to repair different things at the house. They put on a roof and siding on our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Ping Chien N.
07/2012
3.0
replacement windows
  + -1 more
Sales rep was very professional and clear but the sales presentation on the history of Sears was just too time-consuming and did not add any swaying factor in my decision. I wished I had known in advance that there will be a 2 hour long sales pitch. I could have been better prepared for it or not asked for an estimate from Sears at all.
Description of Work: Got an estimate from a sales rep from Sears. The estimate process took 2 hours because I had to sit through a long presentation on the history of Sears, all the day from 1886 onwards. I understand that this is a standard procedure established by Sears for their sales rep, but I was not prepared for such a long time commitment. The sales rep did bring demo windows and other tools to show me the type of windows that they used and was very professional. But ultimately, the price quoted by Sears is 40-50% more expensive than other quotes that I have gotten from other companies, with the same lifetime warranty that is offered by Sears.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Robert M.
03/2012
4.0
appliance sales
  + -1 more
They delivered on time. I was not happy with the way they installed it. I had to undo their installation and redo it. I would use their delivery service again but not their installation service.
Description of Work: I purchased a washer and dryer from Sears.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Margaret L.
02/2012
5.0
replacement windows
  + -1 more
Liked everything they did. All the workers were very polite. Very pleased with the way the job was done and the timely manner it was completed. Would definitely use them again.
Description of Work: Replaced all of the windows in our home with new double pane windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

iris B.
02/2012
4.0
appliance repair, appliance sales
  + 0 more
They are always reliable. They come to do the service. Always show up when they say they will. I always find them to be very nice.
Description of Work: They provided dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Caroll A.
01/2012
4.0
carpet cleaners
  + -1 more
I would use them again. They have been cleaning my carpets for 7 years now.
Description of Work: My carpets were cleaned by Sears. They cleaned my living room, dining room and 4 bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$146

Susan Y.
01/2011
4.0
appliance sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Susan Y.
01/2011
4.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$2,000

Janice M.
04/2010
5.0
appliance sales
  + -1 more
I love their appliances. We have had good luck with them. We did not shop around and went to Sears because we wanted to stick to our budget. We had a person help us and he was really good. The price also included delivering the goods and installing them.
Description of Work: We bought a lot of appliances for the kitchen from Sears Roebuck & Co in August. We got a fridge, dishwasher, stove, and microwave. They had an offer. So every other product we bought I got a discount. I got a rebate check for $2000.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,615

    Contact information

    6201 Newberry Rd, Gainesville, FL 32605

    www.sears.com

    Service hours

    Sunday:
    12:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Windows,
    Siding,
    Roofing,
    Carpet Cleaning,
    Appliance Repair

    FAQ

    Sears - Oaks Mall is currently rated 4.3 overall out of 5.

    Sunday: 12:00 AM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, Sears - Oaks Mall does not offer free project estimates.
    No, Sears - Oaks Mall does not offer eco-friendly accreditations.
    No, Sears - Oaks Mall does not offer a senior discount.
    No, Sears - Oaks Mall does not offer emergency services.
    No, Sears - Oaks Mall does not offer warranties.
    Sears - Oaks Mall offers the following services: Appliances, auto, baby, clothing, electronics & computers, fitness & sports, for the home, health & wellness, jewelry, lawn & garden, shoes, tools, toys & games, product repair & maintenance, home improvements, heating & cooling, carpet, upholstery & air duct cleaning, appliance service, parts & accessories

    Contact information

    6201 Newberry Rd, Gainesville, FL 32605

    www.sears.com

    Service hours

    Sunday:
    12:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM