R W Eddy Enterprises Inc

Perfect! We told R W Eddy Enterprises what colors and styles we wanted for the kitchen and bathroom cabinets and countertops and he made it happen. We went on vacation and when we returned home everything was done. They do such beautiful work and we have gotten lots of compliments on the kitchen and bathroom. We could not be more pleased with the outcome.

Not well. Initially, very enthusiastic and overall quality of work good. Delay after delay, ordering mistakes that ended up costing me. Attempted to charge double estimate. His excuse was that products and subcontractors cost more than he thought (estimated) they would, but he never addressed any costs above estimate until he wanted to collect. He said he was not good with communications. No kidding! I agreed to pay unto 10% above estimate for costs and eventually settled on this for one bathroom. He did not start second bathroom. When I went to buy same supplies for second bathroom that he had estimated for prior, I found that he had grossly overcharged for materials and supplies on original estimate. The bathroom cabinet he made was very nice, the remainder of the work he subcontracted and plumbing and tile was mediocre and overpriced. I learned a lot by hiring individuals to do each portion of second bathroom which ended up costing less than half of the original estimate he quoted, and less than 25% of the final estimate he presented when he finished the first bathroom. If you use him, make sure you have every detail in writing.

Job took twice as long as promised (and then some waiting for doors to be installed/never were). Rob Eddy was untruthful and unrealistic about the cost and scope of work for this job. This caused me to miss two weeks of work instead of one. I was also told some work could be done on weekend, to save time missed from work, and it wasn't. Rob Eddy showed up on the job more than once without the proper or correct tools and materials to proceed with work. Granite was installed with incorrect pitch leaning towards the bathroom floor instead of inside the shower, allowing water to puddle on granite then run down the curb and corner of wall onto the bathroom floor. Large gap between granite and wall that had to be temporarily plugged to prohibit leakage from damaging wall and floor of bathroom. Rob Eddy personally set the granite (incorrectly), failed to caulk and seal the job properly, and also left the job without the shower door being installed. Upon demand, he was paid in full in advance (of the shower door install) for the job and failed to return (after several attempts to contact him) when the special ordered shower doors were received to install them. Job was incorrectly done and incomplete. Now the door (including large stationary glass) needs to be removed to fix the granite issue (at additional cost) and then reinstalled again (at additional cost). I already had to pay another company to install the door because Rob Eddy refused to do so, after receiving his payment in full. So I am left with a shower that is not functional without my bathroom floor flooding, because of the incorrect pitch on the granite. This job took much longer than promised, much more expensive than I was told, and was done incorrectly and not even completed. I would never recommend Rob Eddy for any type of work to anyone. He is unprofessional, unprepared, unreliable and untrustworthy in his work. There were multiple delays and dilemmas due to his work ethic and business practices, or lack thereof.

Nice guy, very easy to work with. Returned calls and emails promptly. Project turned out so much nicer than anticipated! Highly recommend Rob and the people he works with!

We were impressed by the new outdoor tables at Ballyhoo and when we discovered Rob Eddy had made them we decided to hire him to make our checkout counter for our new store. We provided the specs and Rob provided many sample finishes from which to choose. Once we made our decision, Rob went to work. The cabinet came out more beautiful than expected, on time and on budget. We are very pleased. Next time we need cabinetry, we know who to contact!

Another service provider I used recommended him. I didn't have any concerns. I knew what I wanted and he gave me quotes on everything I wanted. I am just waiting on his schedule to clear so he can get started.

POOR

I have been extremely happy with Rob's work. I trust him with our house and consider him a friend now. He is an excellent craftsman. The people he recommends and works with are the best and extremely reliable. The subcontractors he brings in have worked with him for decades and there is a reason. They are good and he is good. He is also very good at understanding my ideas and making them happen.