Lester's Garage Doors

The tech was very knowledgeable, professional and completed the repair within the time estimated.

The door was reversing itself -- that was the problem I called Lester's for. AFTER FIRST VISIT: The whole experience was like a "sales call" rather than a "service call." I feel like I paid $89 essentially for giving Nick the opportunity to try and sell me a new garage door. His recommendation to replace the whole thing did not feel like an expert opinion, but rather like a sales job. What made it worse: Not only the problem I originally called for has NOT been diagnosed or resolved, the garage door was left in a slightly worse condition than before. Nick's initial diagnosis ("sensors are bad") turned out to be wrong. I have not heard any final diagnosis; so, I'm still not sure what the source of the problem is. The tenant told me shortly after Nick's visit: One of the sensors is not "green" anymore, and he is not able to use the opener at all (earlier, he WAS able to use the opener by pressing the button again at the last second to avoid the door reversing itself); it's all manual now. I don't mind paying for someone's time, if that time is spent for resolving the issue at hand. Nick essentially spent a good chunk of this "service call" to tell me the current problem is not fixable (without himself fully understanding it) and how good a new door would be. Please forgive me for not taking this as a credible expert opinion. AFTER SECOND VISIT: Lester's tried to rectify by a second visit. Mark came relatively promptly. Unfortunately, the result was the same: I'm told the problem is not fixable (I'm still not quite sure why) and the door needs to be replaced; the door WAS NOT put back to its condition before they showed up.

Amazing! A company that still believes in customer service! Called on Tuesday and work was done in 2.5 hours on Wednesday. They were on-time, professional and did an amazing job. HIGHLY recommend anyone in the Gainesville area, if you need anything related to the Garage door, give them a call!

Lesters was here at the time they promised. The job was finished quickly and professionally. He hauled away all the old parts. He showed us how to use the new opener and answered all our questions. We highly recommend Lester's. They answer quickly and show uP at the time promised. A quality company and staff.

Lester's Garage Doors did a fantastic job. Everything from the initial contact to the installation was spot on. Everyone from the boss, to the lady in the office, to the installer were a pleasure to deal with. Highly recommended.

Great. Price was right, job was done properly and they showed up o time.

Mark arrived on schedule and took care of everything as requested.

Excellent customer service and knowledgeable associates. They were thorough from start to finish.

Tech called early and asked if he could get there a bit early. He was there, done in less than an hour. Very skilled. And friendly.

Keith was very professional and did a great job explaining everything. He worked fast and had me taken care of very quickly.

Keith replaced the broken springs and put the door back on the tracks and greased and serviced the doors. I especially appreciated his patience in dealing with my deafness. He explained everything by using his mobile phone by speaking into it and showing me the text. Lester's installed the original doors 14 years ago and have provided excellent service since.

Excellent, professional, cost-effective.

Lester's replaced an old broken double wide garage door. They came out the same day I called, told me the broken 30 year old door could not be repaired ( I already knew that due to how and where it broke). They showed us brochures of various styles, told us what they had in stock, what could be ordered, how long it would take and the prices for various doors. There was no heavy sales pressure and the gentleman even told us we could keep our old opener since it would do the job on any door we wanted. We happened to like one they had in stock. The appointment to install a new one was set up for 3 days later. Lester's took care of pulling the county permit and we set up a time. The installer was there on time, disassembled the old door, installed new runners, springs and all the required structure for the new door. The whole job including cleanup and payment took less than 4 hours. Every single person from Lester's, from the lady who first took my call, the gentleman who helped us choose a new one, the installer, and Eddie who set up the inspection by the county once the job was done, were polite, friendly and courteous. It was a pleasure doing business with Lester's Garage Doors and I give them my highest recommendation. Note: the price included the $200 Alachua County fee for the permit and inspection.

Keith did a great job. He called me and was prompt. He was very professional. If I need my garage door fixed or replaced in the future I will call Lester's.

The technician arrived on time, did the work as described, and completed the task.

Great service, explained everything clearly and with great detail; very professional, personal, and respectful. Will use their services for the other door and any future needs

We called Lesters after another company failed to show up. The had to give us an appointment for the following day, but a technician became available and they were able to come and do the work that same day. The job was for my 80 year old mother in law who was very pleased with the work done and the professionalism of the technician. We will definitely call them in the future for any garage door work. Thanks!!

Lester's staff was understanding in listening to the described problem. In hearing what we assumed was a problem, they explained that the sound was normal and we did not need service.

He was on time, communicated effectively with an e-mail and all of the feedback from my co-workers and neighbors about their quality work was confirmed.

Keith and Mark were so friendly and efficient! The quality of service from these 2 gentlemen was awesome! The price was very affordable and could easily fit in my budget! I would definitely use them again and recommend their services!

Amazing! Mark was here early, did the job in lightning speed and even helped tighten up and lube up our current door. I didn't even know our garage door could sound so quiet! He even helped us track down the correct weather strip for our door and walked me through how to do it myself if I wanted to. He found some other things on the door that could use improvement and did that at no extra cost. He went ABOVE AND BEYOND what we asked him to do. It was so good of a service that my wife and I dug through the house to find enough dollar bills to give him a tip. I've never been so delighted after any service.. it was that good! Would certainly use them again and would specifically ask for Mark!

The serviceman called first and then came at the time quoted. He was very professional and courteous. I was pleased with the service.

I called at 8am when they opened and the tech arrived at 11am. He got right to work and corrected the main issue. Since he was already there and I needed a new opener, I asked him to replace that. They had the opener on the truck and installed it all. He oiled all moving parts and was quick and professional.

The repair person knew immediately what the problem was and how to fix it. Because it was a small job, I was only charged the fee for making a house call. I have used them before and think they provide great service.

We asked for an estimate for a new single garage door. They were on time for the estimate, explained all the options clearly, and gave us an inclusive cost which we found to be competitive. The installer arrived on time, was knowledgable, skilled at his work, did a great job, and hauled the old door away.