JW Freeman Plumbing

The best plumbing company that we have used during the 30 years lived in Gainesville. Top-notch employees and office staff. Always professional and willing to help. Our last rep John was outstanding. Their employees always speak highly of the people they work for.

Fellow showed up promptly, had a mask on, and completed my tasks in reasonable time. Answered my questions pleasantly. I had another item on my list that I (mentally) took off, but he had been briefed and asked about that item. Let’s hear it for Peter!

Excellent, The technicians have always been highly skilled, professional and friendly. The cost has always been very reasonable. The best plumbing company that I have worked with in Gainesville. Lived here almost 30 years.

Professional and friendly service. Excellent workmanship. Chase cleaned my entire bathroom floor after toilet repair. I appreciated the cleaning considering that I am a senior citizen. I would refer family and friends to J.W Freeman Plumbing.

Upon inspection they said the main drain was clogged and they would unblock it for 350 dollars. Yeah, 350 dollars! We foolishly accepted. They also said there were no leaks. A month later the main drain is blocked again and water is leaking out of the joints. When I called to complain all I could do was leave a message for a return call and they never returned the call. They are price gougers and when you call to have them correct their work they ignore you. I would avoid them at all costs.

JW Freeman diagnosed the moisture on the exterior wall immediately and offered a great solution at an affordable price. After changing the damaged pipe, they recommended a very skilled mason to restore the cement blocks that had to be replaced after doing the repair. I am extremely pleased with the labor performed. I also want to praised the plumbers of JW Freeman for their expertise and professional behavior. I recommend this business without reservations.

I highly recommend and could not be happier with their service. After reading several recommendations on my neighborhood website I called and Brent was here within a couple of hours. He did the trouble shooting, explained everything as he went and using a camera was able to locate the blockage in the line and clear it. He also answered several questions I had. He is far from the stereotypical plumber. He was especially congenial, professional and efficient.

Excellent. Been using him for years. And workers are good. Never had a complaint. Recommend him to others.

I was very pleased with the work done.

Great experience. We needed a 30 year old water heater on the verge of failure replaced. This was the third A rated plumber I called. The first two went to voicemail. This company had a live person answering. I described my need and they had an opening the same afternoon! They sent a crew of two very competent professional young men over with a new water heater. They had the old one out, installed a new valve and lines and we're done in less than two hours. Highly recommended, I will send them all my work in the future.

Had a bad leak from a shower valve and needed the shower valve assembly replaced in a mobile home that I rent out. Made one call to JW Plumbing and they set up the appointment with the Tennent and gave me an estimate. They called me and explained my options and cost. I gave them the go ahead and they ordered the part and installed it 2 days later. Everything went smooth and the Tennent said they were courteous and worked diligently. They billed me for the job exactly what they quoted me. As the property owner it was great to be able to billed for the service and have the work done without going to the mobile home.

Our water heater expansion tank pipe had rusted. The toilet wasn't working optimally either. I called J W Freeman plumbing and they gave me a quick appointment. BJ the person who came for the repair was very nice and hardworking. He made sure every repair was done in a timely fashion, ensured there was no leak (there was one and he fixed it) and cleaned up very nicely. Answered all my questions. Overall, a very excellent experience.

I had them back a second time because they did a good job the first time and they did a good job the second time. That was roughly an hour of work. I thought that was interesting. I think $130 is a reasonable job for two men. They actually showed up 30 minutes before the start of the two-hour window. They called us early to ask if it was okay to come early and we said yes.

I' ve had them out twice in the last month for separate problems. They did an excellent job both times. Excellent work. they were in and out quickly. Very clean, nice. They got here quickly and on time. They gave me a two-hour window and showed up right at the start of that window. They called me ahead of time before showing up. The price was pretty good too and lower than I expected. They asked us a few questions about what the problem was.

It was a bit spendy, but the toilet is a Kohler and when I priced that model at the do it yourself stores, it seemed to fall in the normal price range. I originally made an appointment for a couple of weeks later because it was in my guest bathroom and I wasn't in a hurry. They called me back and said they had one and could come at 8:00 the next morning. They were actually a couple of minutes early and were out by 9:00. They cleaned up after themselves. They took away the old one, so I didn't have to deal with getting it carted away.

Very well. did work quickly. on time, courteous

They were excellent. The employee that answered the phone was polite, understanding, and accommodating, and she was able to schedule me as the first customer. She told me that after I hang up, the plumbers will be at my home within 30 minutes; and sure enough they were there on time. The were helpful and knowledgeable. They explained everything that was wrong and informed me what they were going to do to fix my problem (it was a minor fix-that caused a lot of problems). I told them that they were definitely getting brownie points from the universe and they will be rewarded.

called at 2 pm came same day called ahead to give an ETA arrived jumped right on on it and fixed another problem for the same price. Really good people. Fast and fair and honest. I wouldn't use anybody else.

We did a complete remodel of our master bathroom, to include relocating the vanity, shower and toilet. JW Freeman did a fantastic job both in assessing our options, as well as performing the work. We will definitely be contacting them for our future plumbing needs.

Very well prompt and dependable service.

It took the plumber about twenty minutes to clear it and check to make sure it worked. He was very pleasant and very thorough. I would, definitely, use them again.

Very smooth process. Plumber Clark very professional, knowledgeable, and friendly. Quickly cleared obstructions using big drain snake device. No scuffs/stains on toilet bowl and made sure shower drain clear. Gave some helpful advice on other work I may do in the future. A quality individual working for a quality company, which I've repeatedly been impressed with.

The plumber arrived on time. I have an older home and the plumbing configuration is not up to today's standards. They ended up sending a three person crew (including the owner) to take care of it. I was only charged for the one person and they stayed late to get it completely fixed in addition to taking care of the other minor tasks.

They arrived a little sooner than I expected. A snake was used twice but it didn't do any good. Then a buildup of crystallized material was removed that had accumulated at the outlet of a water jet at the bottom of the bowl. That greatly improved the way the bowl drained. The leak of the faucet was fixed at the same time by a second worker.

Mr. Freeman is my knight in shining armor. I have been using his company for about five years now. I have never encountered a plumber so kind and genuinely interested in helping people with their problems. Plumbing is not a glamorous job and when people need a plumber its not under the best of circumstances so I can tell you if you are in that situation, you need JW Freeman Plumbing! His company is courteous, prompt, professional and you need not have any worries if you call them. Their prices a very fair and they are thorough. They also stand behind the work they do. I have, and will continue to, recommend them to everyone I know, they have never let me down. If this sounds like I am an extremely happy customer, I am, and that is because they are the best!