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Geek Squad - Best Buy

Appliance Sales and Installation, Computer Repair, TV Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.8
Showing 1-6 of 6 reviews

Rodney B.
02/2016
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna H.
09/2015
5.0
computer sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,300

Elizabeth H.
05/2015
4.0
computer repair
  + -1 more
It was productive. The Geek Squad staff said they would answer any questions I asked, although I know they were not here to give lessons on the computer.
Description of Work: Reset my security codes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Brenda C.
02/2015
4.0
appliance sales
  + -1 more
He was able to tell me what to do to make pop up go away. I took a picture of it on my cell phone and he knew right away what the problem was. There was no charge as I had just recently purchased the I Mac from Best Buy.
Description of Work: Had purchased new I Mac and had pop up that I couldn't get to go away. Geek Squad told me what I needed to do. As I am new to I Mac's, I couldn't figure it out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jeff S.
03/2013
5.0
appliance sales
  + -1 more
see above
Description of Work: Purchased Samsung Refrigerator RF260BEAESR, Oven FER300SX, and Bosch Ascensia Dishwasher SHX3AR75UC. Best Buy held appliances until we were ready for them to be delivered as part of a kitchen remodel; in fact they made 2 separate deliveries to accomodate our needs. Installation was executed promptly by the delivery guys (2) and done well. They moved out our old appliances, and took the time to go over a quick 'orientation' w/our new appliances. Only glitch is that the salesman (John) who was great to work with in the showroom and generally seems to know his stuff was a bit too optimistic about how well the refrigerator would fit in the space we had. Apparently you need to make a greater allowance for out-of-square etc. than just comparing dimensions would suggest. We were determined to make it work and after a bunch of trimming, sanding, filing of the edge of our cabinets, the opposing plaster wall, and removing a bit of floor moulding everything fit. But be forewarned. Ditto about replacing an old refrigerator (ours was ~30 yr old); the fitting for the ice-maker was about the size of a hose fitting, which is no longer used. Since we had a plumber coming to the house to do some work on new faucets it was pretty easy to update; if not for that, it would have required a separate visit from a plumber, or a bit of DIY work by first cutting and then using copper crimp-on fittings onto the existing copper lines. Also, I elected to replace the highly-recommended install kit for the dishwasher (~$30) with a simpler kit from Lowe's (~15) since the power line w/plug provided in the more-expensive kit wasn't needed for my installation. Apparently newer installations use a plug, while older ones like mine are/were hard-wired (so old wiring was just reused). Similarly, bought my own ice-maker hookup kit in Lowe's rather than use the one that Best Buy offered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Janice M.
04/2010
5.0
tv sales
  + -1 more
They came and set up everything and made things easier for us. Later they came back and calibrated the TV to make it more efficient. We got it for a very good price. I had an amazing experience with them. We even took the service plan with them. The person even explained everything to us.
Description of Work: We bought two flat screens and two wireless DVD players from Best Buy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,337

    Contact information

    3750 Sw Archer Rd, Gainesville, FL 32608

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Computer Repair,
    TV Sales,
    Computer Sales,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.7 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    3750 Sw Archer Rd, Gainesville, FL 32608

    www.geeksquad.com/repair