Budget Blinds of Gainesville

The shades arrived earlier than expected and installation was perfect.

We purchased family room horizontal curtains from Budget Blinds less than 4 years ago and had trouble with the guides breaking so that the curtain could not close. We purchased the window coverings with a exclusive 5 year no questions asked unconditional warranty. We called their office and asked to have the broken pieces replaced-which was a simple replacement part fix. Instead, the owner Jody ordered the incorrect parts then sent their repair guys out to fix it. They took one look and said she ordered the wrong parts, they called and told her about the mistake then took photos of the part needed to show her what to order. To shorten this long story-which runs from October 2019-March 2020, Jody couldn't figure out how to order the part, did not look at the photos but instead blamed her consistent errors on the manufacturer and anyone else in the way. We continued to request the curtain to be fixed but she got defensive, nasty and refused to talk with us- the customer. We got in touch with the manufacturer, in Jacksonville, Fl. and they sent the correct parts to BB.The manufacturer representative came up from Orlando picked up the correct parts from BB and finally fixed it. BB had the parts but they refused to come out and fix the problem. When the rep went to BB in Gainesville, they, BB, refused to talk with him or give him directions to our house. In short. we will never do business with this franchised business again and would never recommend them to anyone needing expensive window treatments.

We were very pleased with the work and quaility

My husband and I are extremely pleased with the results. The owner was able to come and give us an estimate in a timely manner and was very helpful in presenting different options. He and an assistant did the work in a professional manner and they took all the old blinds, packaging, etc. with them. I'm sorry that I don't recall the cost but I know that it was quite reasonable (as the company name implies). The job involved 5 windows with each requiring 3 sets of shutters. That's a lot of windows and they ended up looking uniform and easy to operate and clean. I will call upon them again when I decide what I want to do with the rest of my windows.

It went well, the company rep recommended a color that would match well with our walls. The blinds work great and the color is a good match.

The company rep did a great job at helping us pick out a color that matched our decor. The blinds look good and work well.

They are terrific, they did a great job. They are very reputable, and I found them to be fairly priced.

I'm very satisfied with the service I've received from Budget Blinds. Appointments are kept on time; installation is quick; if there are problems, Bruce & Jodie respond quickly. However, problems have only been minimal. I've had an incident in which a blind stopped working and it was replaced quickly & without charge. Very good company to work with!

Extremely professional, great design suggestions and assistance. These guys came through on their promises each time, every time. Sales person AND installers worked to our schedule and were courteous, professional and on time. Installers did a great job cleaning up after the install. We have not had any good experiences with contractors since moving to Gainesville but these guys are the exception. Great work!!

Great. Prompt initial consultation. Quick installation.

Plenty of time and input provided to assist decision making. For installers, drilling through concrete walls; for owners, elegant and dependably trouble free window treatments. Early on, business owner returned once to tweak system - prompt, efficient, courteous.

Everything went very well. We were extremely pleased.

Very well. Professional efficient Well informed service

We had them several times and they do excellent work. It was no cost for the repair. One of the mechanisms stopped working, so they fixed it. We are very happy with their performance and their work. I think the price was fair, the work was very good and the product was very good. It was the owner that came.

Good, we actually just re ordered some more blinds from them. They also installed everything correctly. They were pretty good on price. They were prompt, polite, courteous.

The blinds that were put in the glassed-in porch work very good & we are very happy with them. Everything went fine, the quality is excellent. They did it in a very short period of time and they did an excellent job.

It went well. They were professional.

It went well. The only thing I would say is that the actual store could use more displays of the different blind options.

Blinds for the windows went well, good quality material. Blinds for sliding glass doors were not wide enough even though we discussed that we wanted the new blinds to be the same width as the old curtains. As a result the screw holes and the difference in paint colors is visible to all that enter the room. While the wall can be repaired to match, it wasn't what we specified when we hired them. The quality of the blinds is excellent, price is good.

It was excellent. They measured the windows and all that kind of stuff. I didn't have any issues with them at all. They were ready when they said they would be. They came out and hung them and we were all set. The worker was very professional and not pushy.

The work itself is the highest quality. They were working with someone else and they priced more when they delivered and that did not make me happy. I think they need to improve their customer relations. I would probably use them again.

It was okay. They were supposed to come back to put blinds in the garage because we have a window in the garage, they never returned to do that. A few months after they put the blinds up, we have three or four with some type of a cover that has fallen off and some of the blinds have difficulty going up now.

I have used them twice. I would use them again if I needed to, they are outstanding. I don't remember the cost but I do know that it was a very fair cost. I would tell a friend that they would be crazy not to use them. The workers were excellent.

I think it was fine. We did that for our daughter. My husband was involved in the ordering and so on. As far as I know, everything was fine. I had no complaints. I am sure the price was reasonable or my husband wouldn't have agreed for us to do it. Punctuality was an A, I didn't hear any complaints.

I used them and they were fantastic. The blinds were of great quality. I love them! They were excellent on price, I would give them an A because I shopped around. He even cleaned up after himself when he put the blinds in. They were professional and you could just talk to them and tell them what you wanted. He didn't try to sell me something that I didn't need.