The estimate was our lowest, he equalled another company and so we went with him. Jay Acree came with his crew the first day and they took out all the trees in one day. It was later that I noticed our neighbor's chain link fence was a bit dented and part of our roof was bent on a corner both from trees falling on them. He had a crew of two other guys with him and they weren't really professional. I saw one of them pee in the drainage ditch behind our house. I gave him $1300 at the close of that day and told him I'd give him the other $100 when the job was finished. The next time they came back with the stump grinder and were working on grinding down the stumps. He had to leave early before his crew was finished and requested I pay him the remainder before he left since they were almost done. I did pay him the rest then so I wouldn't have to bother with mailing it to him later. Unfortunately I wasn't happy with the job done on some of the stumps. A few of them were only half-way done. So I gave him a call and requested they come out and finish that and I wanted to show him the spot on the roof and fence. Gave him a call again.....and again...and again....each time with some different excuse of why he needed to call me back or vacation, or whatever. I don't think we'd use him again, but the job was done for the least expense. So if we did need to use him again we'd not pay until it was completed to our satisfaction.
Description of Work: We had 12 or 13 pine trees removed, and stumps ground down plus one or two of the stumps of trees we'd cut down ourselves
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$1,400
Frank C.
09/2008
1.0
tree service
+ -1 more
The work was not completed until we hired another provider who was very professional and completed the work that had been contracted and paid for, but not completed, by A+ tree service.
Description of Work: A* Tree service had successfully completed a job for us a couple years ago. When we went to them again this year, their performance was much different. Work was paid for in cash up front due to previous good experience. However this time the work was never completed. Provider failed to return my calls. Tree trash from other jobs done in my neighborhood were piled on our yard without our permission and left there for more than a month before some were removed. His equipment was left parked in front of our house for weeks. We finally had to hire another service to complete the work and cleanup the yard. In the process my mailbox was broken, the yard was torn up and a huge pile of trees left in the front yard, as well as some in the back yard and stumps were not ground.
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Tree Service
FAQ
A PLUS TREE SERVICE INC is currently rated 2 overall out of 5.
No, A PLUS TREE SERVICE INC does not offer free project estimates.
No, A PLUS TREE SERVICE INC does not offer eco-friendly accreditations.
No, A PLUS TREE SERVICE INC does not offer a senior discount.
No, A PLUS TREE SERVICE INC does not offer emergency services.
No, A PLUS TREE SERVICE INC does not offer warranties.