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HydroScout Precision Leak Detection

Pool and Spa Service, Drain Cleaning, Home inspection,

About us

Residential-Commercial-Municipal HydroScout has been finding leaks in Florida for over 25 years. We are the experts in leak detection and building inspections. HydroScout's sewer division offers high quality video inspections, drain cleaning and pipe rehab services. Flat rate pricing, licensed and insured. 24 hour emergency service

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Leak Detection

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
13%
1
38%


Rating CategoryRating out of 5
quality
3.1
value
3.5
professionalism
3.0
responsiveness
3.4
punctuality
3.5
Showing 1-8 of 8 reviews

Tiffany and Tom B.
12/2020
1.0
home inspection
  + -1 more
I cannot recommend this company. We called hydroscout out to our home to help with detecting a leak. I will say the technician that came out was very professional and thorough. Our leak was so small that its location could not be pinpointed so the technician recommended coming out again in a couple weeks. The main office / management scheduled a follow up session at my house for 2 weeks later, in fact I have a voicemail confirming the date. The morning of the scheduled follow-up appointment I called to verify I was still on the schedule. Much to my surprise my appointment had inexplicably been cancelled. This was a huge inconvenience as I shuffled my work week. Very disappointed in the poor management and customer service. Needless to say I am going with another reputable company in the area.
Description of Work: Water Leak Detection

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Keith L.
07/2020
2.0
drain pipe, gas leak repair
  + 0 more
Not even close. Caused me more work than needed. Leak was two feet away from where they said. My tub was disassembled for nothing. Would not consider any compinsation of any kind. Would never use them again.
Description of Work: Slab leak repair

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$300

Jessica L.
01/2019
1.0
home inspection, plumbing, pool cleaners, drain pipe, drain cleaning
  + 3 more
This company did not find my leak on the first try. This resulted in an unnecessary 2000.00 hole in my floor. I called the office and left messages everyday for two weeks before getting to speak to the owner. The owner was rude and raised his voice to talk over me when I attempted to explain the situation. I also have yet to get any paperwork from Hydroscout such as a receipt or invoice after calling the office everyday with this request. I would not recommend this company.
Description of Work: This company was supposed to find a concrete slab leak. It was found after significant unnecessary damage was done to my home.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$2,500

Hildegard C.
03/2018
5.0
pool cleaners, drain cleaning
  + 0 more
Wonderful! They cleaned out 25 years of gunk and buildup and now every drain in the house drains like the day we moved in. They film it and will give you a CD of the work with commentary :) Highly recommend them if no one can solve your problems.
Description of Work: Blasted out plumbing lines

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$463.5

Catherine B.
06/2017
5.0
drain cleaning
  + -1 more
Very well.
Description of Work: Video inspection of 8 roof drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kandi R.
04/2017
5.0
home inspection, pool cleaners
  + 0 more
HydroScout is always knowledgeable and professional.
Description of Work: Leak detection, sewer video inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
04/2017
5.0
pool cleaners, drain cleaning
  + 0 more
The guys were very professional, explained what they were doing and were very thorough. After they found the leak, they called in a favor to a local plumber for me and had them come out right away so my family didn't have to go all night without water.
Description of Work: Leak detection for line leading to bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard P.
09/2015
1.0
pool cleaners
  + -1 more
They came twice. The fist time was 350 and the second 150.00. I called them after two weeks and they said it would cost an additional 150 since it wasn't in the fist week that I had to call them back. When they first came out they said that they fixed a leak around the drain and that it should be ready to go. After two weeks I noticed the pool level was dropping more than normal so I called them back. That's when they said it would be an additional cost. Well after the second time they said they found another leak higher than the other one. Well to me if you are having to do the same thing again it should have some kind of guarantee. Even a month guarantee would be sufficient but they don't even offer that. Needless to say I would NOT waste my money here again. The pool is now draining just as bad as before and I now have to waste more money calling another company out. I will let you know who this new company is hopefully they can fix the issue. Hydroscout was a waste of money, do not waste your money. If your company is to fix leaks, that's what should happen and there should be a guarantee more than a week.
Description of Work: Dove and found leak and repaired.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

    Contact information

    P.O. Box 519, Freeport, FL 32439

    http://www.hydroscout.com

    Service hours

    Sunday:
    12:00 AM - 12:30 PM
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    12:00 AM - 12:30 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    CGC1522600
    Trade License Locale
    Florida
    Trade License Authority
    State of Florida
    Trade License Expiration
    08/31/2018

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Drain Cleaning,
    Home inspection,
    Drain Pipe Installation,
    Natural Gas Lines,
    Plumbing,
    Mold Testing & Remediation,
    Sewer Cleaning,
    Stucco,
    Wells and Pumps,
    Water & Smoke Damage,
    Septic Systems

    FAQ

    HydroScout Precision Leak Detection is currently rated 3.1 overall out of 5.

    Sunday: 12:00 AM - 12:30 PM

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 4:30 PM

    Saturday: 12:00 AM - 12:30 PM

    HydroScout Precision Leak Detection accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, HydroScout Precision Leak Detection offers free project estimates.
    Yes, HydroScout Precision Leak Detection offers eco-friendly accreditations.
    No, HydroScout Precision Leak Detection does not offer a senior discount.
    Yes, HydroScout Precision Leak Detection offers emergency services.
    No, HydroScout Precision Leak Detection does not offer warranties.
    HydroScout Precision Leak Detection offers the following services: Leak Detection

    Contact information

    P.O. Box 519, Freeport, FL 32439

    http://www.hydroscout.com

    Service hours

    Sunday:
    12:00 AM - 12:30 PM
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    12:00 AM - 12:30 PM