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Sears Appliance Repair

Appliance Repair, Appliance Sales and Installation, Delivery Service,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

69 years of trusted experience

Services we offer

Appliance repair - cook tops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-11 of 11 reviews

Rodney R.
09/2017
5.0
appliance repair
  + -1 more
Great job in repairing.
Description of Work: Repair washing machine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Warren G.
08/2017
5.0
buying services, delivery service, appliance sales
  + 1 more
It was free delivery. They did as advertised. They were here on time and made it real easy.
Description of Work: We bought an elliptical.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Warren G.
08/2017
5.0
buying services, delivery service, appliance sales
  + 1 more
We bought the refrigerator in the store. I can't remember if we paid for delivery or not. They brought it and installed it. They Sell quality stuff. When they say they are going to be here, they are here. I am not going to get the fridge anywhere else for less.
Description of Work: We bought a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernard W.
07/2017
5.0
appliance repair
  + -1 more
Called Sears. Came within hours (outstanding). Since I ordered online and the questions including giving the model number and describing the problem, the tech brought a new heating element with him. Replaced it quickly and professionally. Only downside was that I thought the $295 charge was a bit high. Otherwise, a great experience.
Description of Work: Dryer element needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

David B.
01/2017
5.0
roofing
  + -1 more
unknown
Description of Work: .................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Roxie T.
10/2016
5.0
appliance repair
  + -1 more
He did a good job.
Description of Work: The service they provided was appliance repair. They repaired the dish washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debra H.
10/2016
5.0
appliance repair
  + -1 more
We are trying get in touch with them, but they are not very responsive.
Description of Work: They did a refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$150

sandra B.
10/2016
5.0
appliance repair
  + -1 more
The service went very well, it was excellent. They did what they needed to do and they did it quickly. I paid exactly what they quoted.
Description of Work: They fixed my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda C.
08/2016
2.0
appliance repair
  + -1 more
It was not so well. They didn’t bring the parts with them. After they left, our washer quit working. We kept getting error codes and we had to replace our washer. It was working fine before they got there. It was just routine maintenance so it was really kind of sad because it was working fine. We just wanted to have a routine maintenance on the washer that was working fine. So we ended up replacing the washer. The gentleman was nice but other than that, it’s kind of sad to replace your washer. They came right away. They were prompt. My husband worked with them and he thought he was very nice. It’s just sad because we ended up spending a lot of money on something that was we thought that we’ll do routine maintenance because it’s a good idea but it didn’t turned out so well. I would never recommend them.
Description of Work: My husband asked them to have some parts to replace a seal for the washer. They did some maintenance.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David C.
08/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard B.
08/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Delivery Service,
    Buying Services,
    Roofing,
    Water Heaters,
    Appliance Repair - Small,
    Lawn Mower & Power Tool Repair,
    Heating and Air Conditioning,
    Gas Grills,
    Garage Doors,
    Camera Repair

    FAQ

    Sears Appliance Repair is currently rated 4.7 overall out of 5.
    Sears Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Sears Appliance Repair does not offer free project estimates.
    No, Sears Appliance Repair does not offer eco-friendly accreditations.
    No, Sears Appliance Repair does not offer a senior discount.
    No, Sears Appliance Repair does not offer emergency services.
    Yes, Sears Appliance Repair offers warranties.
    Sears Appliance Repair offers the following services: Appliance repair - cook tops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.