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PONDEROSA BUILDERS INC

General Remodeling, Flooring Sales and Installation, Fireplaces,

About us

General Contractor, remodeling, custom cabinet shop

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

Insurance Restoration, Roofing, Remodeling

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

3.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
0%
3
0%
2
9%
1
27%


Rating CategoryRating out of 5
quality
3.9
value
3.5
professionalism
3.9
responsiveness
3.5
punctuality
3.5
Showing 1-11 of 11 reviews

David W.
09/2015
5.0
remodeling
  + -1 more
It took a little longer than we expected because of weather issues, but the old roof was removed, the alternations completed and finished up in about a day and a half. The ceiling in substantially all of the second floor had been damaged by the April 29 flood waters, so they were replaced with special attention to tape and bedding joints and textures. Some minor wall work was done All the ceilings were repainted and the walls were "feathered" so that there is no distinction between old and new paint. Significant attention was given to recovering nails in the lawn and flowers beds to the extent that they went over them three different times. The owner and his representatives were a pleasure to deal with.
Description of Work: 1. Replaced and redesigned the roof. 2. Removed existing dormers and changed ridge vent to solid roof with thermostatically controlled exhaust fan 3. Replaced and refinished substantially all the ceilings on the second floor of the house as a result of water intrusion 4. Replaced insulation material 5. Painted all surfaces affected so as to match colors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$16,000

martha B.
06/2015
1.0
remodeling
  + -1 more
unknown
Description of Work: They never finished the job.The job they did do was poor.SAMPLE of one part of job they broke paneling in family when asked them to fix it I was told to put a piece of furniture in front of it. It was never fixed. This only some of what went on.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joshua A.
08/2014
2.0
ceramic tile
  + -1 more
In short. Very long delays in communication, 1 week at times. Said only had 3 things left and when I got to the rental home from Texas, I had a list of 18 that the company said was inspected to satisfaction. Missing texture, sheetrock mud in several outlets, uneven mudding causing 1/2 of the outlet covers to not fit. Sheetrockers also drywalled over 2 access points in wall. When we showed up there was also the beer bottles on the floor and brandy in my freezer. In the end everything was done to our satisfaction but it took a lot of hounding and some additional work on our part to fix their mistakes. I was told that it was difficult to have them come over because they were fixing up 50 properties.
Description of Work: Renovate home after recent flood

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$18,000

John F.
12/2013
1.0
ceramic tile, flooring contractor, remodeling, fireplaces
  + 2 more
ponderosa gave an original bid of 13000.00for a 9x12 kitchen addition....over a period of about 8 mos. with performance money the price was raised to 17000.00 and the job was incomplete...I saw that ponderosa was using the job to make extra money over and above the estimateso I told ponderosa to quit the job and I would finish it myself which I did for about 2000.00....ponderosa then sends me a bill for 3000.00 for work completed...I told ponderosa I didn't see where the work was done and I would not pay...ponderosa then places a lein on my property for 3000.00...I have not paid the 3000.00 and the lein stands till next august...I would not use ponderosa again...john fabacher
Description of Work: ponderosa gave an original bid of 13000.00for a 9x12 kitchen addition....over a period of about 8 mos. with performance money the price was raised to 17000.00 and the job was incomplete...I saw that ponderosa was using the job to make extra money over and above the estimateso I told ponderosa to quit the job and I would finish it myself which I did for about 2000.00....ponderosa then sends me a bill for 3000.00 for work completed...I told ponderosa I didn't see where the work was done and I would not pay...ponderosa then places a lein on my property for 3000.00...I have not paid the 3000.00 and the lein stands till next august...I would not use ponderosa again...john fabacher

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$20,000

Jefferson H.
04/2013
5.0
remodeling
  + -1 more
They did an excellent job on the drywall, finishing the walls, replacing cabinets, and replacing doors & molding. They were attentive, and were helpful in dealing with our insurance reps and mortgage company. Our repairs were completed months before our neighbors.
Description of Work: Ponderosa was the general contractor for restoring our home after flooding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$30,000

Julius C.
12/2012
5.0
remodeling
  + -1 more
Jason was very up-front about the disruptions we could expect. As one might imagine,the nature of the work took some time; and we missed a few conveniences for a while. He was careful to separate the cost of work done under the insurance company's coverage and the additional elective work that we had done. After we described what we wanted to do, he provided a separate estimate for our portion of the work. The job started on time, and both the Ponderosa employees and the subcontractors were punctual, careful, considerate, friendly, and professional (both in quality and communication). They did a good job of cleaning up at the end of each day, which was appreciated. As work progressed to the point that the countertops and bottom cabinets would have to be removed, they constructed a stand for our existing cooktop and our existing sink so that we could continue to cook and at least do a few kitchen tasks in the kitchen. We ended up with only about 5 days without a cooktop and sink. Thankfully, I can cook a good meal on the grill! The repairs and remodeling was accomplished in less than six weeks from first look to to the final inspection. The initial time estimate was around six weeks. The quality of workmanship was very good, and the change in both the appearance and function of the kitchen has been dramatic. We are very pleased.
Description of Work: We had a small leak in the dishwasher that caused damage to the base area of several cabinets. The leak was not sufficient to overflow from beneath the cabinets, so it only became apparent after it caused discoloration of the baseboards. Naturally, there was more water damage than first met the eye. Jason King at Ponderosa conducted the assessment and prepared the estimate. The insurance company would pay for the damage, and that included refinishing all of the kitchen cabinets so that they would all look alike once the repairs were made. This involved removing all of the cabinets and countertops, so we decided to remodel the rest of the kitchen. It seemed logical since all the appliances were getting older and since the kitchen would be gutted anyway. In the course of the remodeling, the following work and services were performed: 1. Remove, refinish, and replace all kitchen cabinets. Replace cabinet trim. 2. Remove and replace all appliances -- refrigerator, double wall oven, cooktop (changed from electric to gas), range hood, sink, kitchen faucet, garbage disposal, and dishwasher. We purchased all of the appliances. Ponderosa installed them. 3. Install new gas line connection for gas cooktop. 4. Provide and install new granite countertops. 5. Install tile backsplash around all countertops 6. Full year warranty. NOTE ON COST: The total cost includes the cost of the appliances we purchased ourselves, which was approximately $6,200.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Milton H.
09/2012
5.0
flooring contractor
  + -1 more
They were very professional, and did very good work. I was very happy with their service.
Description of Work: They fixed the floor boards in my home. They replaced the whole floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn C.
06/2012
5.0
remodeling
  + -1 more
Everything went very well, and I was quite pleased with everything and the people who did the work. Jason, the person who oversaw the job was very responsive and professional. I felt like I had a new friend by the thime we were finished.
Description of Work: Installed new kitchen cabinets, lighting, walls. Removed paneling in den,installed new walls, window sills, wood trim. Painted these two rooms and several other areas in the house. Repaired and painted a two story work shop in back yard.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

David M.
05/2012
1.0
remodeling
  + -1 more
They were to put on a new roof on the regular part and on the flat roof that caved in and it has been 5 years and it is still not done. All this was in the contract to have them take off the tar and stones and replace it all and if the timber needed replacing that would be done as well. Well on the flat roof the just built around the old part and none of it even lined up correctly you could see nails sticking out. When the inspector came out he failed them and then they got some big wig architect out who ended up writing some big ole long letter so that after 5 times the county finally passed it. But it is still not done right. I have not paid them the other $5000 and I don't intend to although they were going to try and sue me but their lawyer told them it wasn't going to fly. They are horrible I would never have them here again.
Description of Work: We used Ponderosa Builders Inc for a new roof on our house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Norman C.
11/2011
5.0
flooring contractor, remodeling, fireplaces
  + 1 more
They showed up when they said they would. They were upfront about everything. The guys were courteous and they cleaned up after themselves. They were good to deal with. The price was fine. I would use them again.
Description of Work: I used Ponderosa Builders because I had some water damage and they replaced some flooring, removed a fireplace and redid the exterior.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn C.
09/2011
5.0
remodeling
  + -1 more
I've been very pleased with them. They are very pleasant and easy to work with. There were some little delays, but it was mostly weather related. The work looks nice and I'm not unhappy at all.
Description of Work: They did a kitchen renovation and some painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

    Contact information

    648 LOVEJOY RD NW, Fort Walton Beach, FL 32548

    http://www.ponderosabuilders.net

    Service hours

    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Flooring Sales and Installation,
    Fireplaces,
    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Roofing

    FAQ

    PONDEROSA BUILDERS INC is currently rated 3.6 overall out of 5.

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    PONDEROSA BUILDERS INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, PONDEROSA BUILDERS INC offers free project estimates.
    No, PONDEROSA BUILDERS INC does not offer eco-friendly accreditations.
    No, PONDEROSA BUILDERS INC does not offer a senior discount.
    Yes, PONDEROSA BUILDERS INC offers emergency services.
    Yes, PONDEROSA BUILDERS INC offers warranties.
    PONDEROSA BUILDERS INC offers the following services: Insurance Restoration, Roofing, Remodeling

    Contact information

    648 LOVEJOY RD NW, Fort Walton Beach, FL 32548

    http://www.ponderosabuilders.net

    Service hours

    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM