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FusionCRS Cleaning & Restoration Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Here at Fusion Cleaning & Restoration we strive for excellence; one of our top priorities is customer satisfaction. As part of the northwest florida better business bureau (aka bbb) we guarantee our cleanings 100% (the fusion guarantee). If you ever have a problem or concern regarding our carpet cleaning, tile & grout cleaning, upholstery cleaning, or any other service rendered, we welcome your call. Additional DBA - FusionCRS.

Business highlights

20 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone Cleaning and Polishing, Oriental Rug Cleaning, Dryer Vent Cleaning, & Water Damage Restoration

Services we don't offer

Waxing of flooring. carpet installation, carpet dying.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 183 reviews

Suzanne Y.
03/2021
5.0
carpet cleaners, ceramic tile, upholstery cleaning, air duct cleaning
  + 2 more
I have used Fusion several times in the last 10 years. The office staff (Brenda) is always helpful and professional. The actual cleaning staff (Carlos) were prompt, professional, gentle with my condo and belongings and did an outstanding job.
Description of Work: Carpet cleaning, tile cleaning, upholstery shampooed, cleaned duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jan R.
06/2020
5.0
ceramic tile, air duct cleaning
  + 0 more
Brandon and Carlos were very professional and pleasant. They arrived on time and called ahead with their ETA. They explained the process, worked efficiently and were careful around our furniture and cabinets. We were pleasantly surprised at the results and both men seemed pleased with their work. I would not hesitate to use this company again.
Description of Work: Cleaning of tile/grout inside and outside on porches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from FusionCRS Cleaning & Restoration Services
We are so glad Carlos and Brandon was able to help you, and look forward to servicing you in the future! Thank you for taking time to leave a review. Have a great day!

Vicki K.
01/2020
5.0
carpet cleaners
  + -1 more
The carpet looks great...the high traffic dirt and spots from spills are gone! The guys were friendly and professional, showed up within scheduled time frame...they got 6 rooms done in less than 2 hours. We are very happy with the customer service and amazing results!
Description of Work: Carpet cleaning and sanitizing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from FusionCRS Cleaning & Restoration Services
[Member Name Removed], thank you for taking the time to leave us a review! We hope to help service your home again soon!

Armando D.
08/2019
5.0
carpet cleaners, air duct cleaning
  + 0 more
extremely well Carlos was very helpful
Description of Work: remove the pets smell out our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from FusionCRS Cleaning & Restoration Services
We are so glad Carlos was able to help you, and look forward to servicing you in the future! Thank you for taking time to leave a review. Have a great day!

Carolyn L.
03/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Arrived on time and did a great job cleaning my 20 year old carpet and my upholstered sofa & chair. Very impressed with the quality of work and the employees who performed the work. Would definitely hire again.
Description of Work: Cleaned wall-to-wall carpets plus cleaned Upholstered Sofa & Chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Response from FusionCRS Cleaning & Restoration Services
Thank you for taking the time to write a review of your experience! It is our pleasure serving you and we appreciate you taking the time to leave us a review. We look forward to continuing to serve you!

Betty A.
02/2019
5.0
ceramic tile, upholstery cleaning
  + 0 more
Wonderful job! I have used Fusion before and have never been disappointed. I called another vendor a year or so ago (cheaper) and they made such a mess of my floors I had to call Fusion in to clean it up. . And they did a fantastic job! My tile looks brand new. And Tony is so personable and knowledgeable...a pleasure to work with.
Description of Work: strip, clean, and seal grout and strip and clean tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from FusionCRS Cleaning & Restoration Services
Thank you so much for leaving a review! It means the world to us to hear great feedback from our customers. We are so glad Tony was able to get your tile looking so great! We look forward to hearing from you again.

Dennis P.
01/2019
5.0
carpet cleaners
  + -1 more
I have not yet received the cleaned carpet but, everything from scheduling, communications and carpet pick-up has been exceptionally professional !! Fusion Carpet staff have been courteous, and professional in every respect. They promptly respond to all email / text messages. I am very pleased with the carpet cleaning service quotation. I will provide another customer review comment, when the carpet is returned and installed Monday, January 28, 2019. Sincerely, Dennis R. Prucha Lt. Col. USAF (Ret.)
Description of Work: Cleaning for a multi- level, cut pile, "Rose Pattern" 9'X12' four year old carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from FusionCRS Cleaning & Restoration Services
We are so glad to hear that you are pleased with your experience! It is our pleasure serving you and we appreciate you taking the time to leave us a review. We look forward to continuing to serve you!

Karla V.
11/2018
3.0
carpet cleaners
  + -1 more
I have an old carpet and the company I've used for past 5 years has been able to clean it to look like new, even wear areas. Unfortunately they were not available This company didn't do half the quality. I felt like all that was done was my carpets were soaked with water. Although he got some stains out, the wear areas showed no difference. And it took 2 days to dry. Tech was proffessional and efficient timewise. Office staff very polite. I'm sure they do ok but I won't use them again.
Description of Work: Carpets cleaned whole house

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from FusionCRS Cleaning & Restoration Services
We are so sorry to hear that you did not have a great experience using our company. The results that you are describing are not typical for our carpet cleaning, and for that we humbly apologize. We pride ourselves on our quality and attention to detail, so to hear that we fell short is deeply regrettable. If you wouldn't mind giving us a call at 850-651-6600, we would love the opportunity to talk with you and discuss anything we could do to make this right with you and learn more about your experience. We apologize again for the inconvenience that this has caused you and we look forward to trying to earn back your business.

Judy P.
07/2018
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
The guys were excellent in performing the job. I was very pleased and will recommend them to my friends.
Description of Work: Dryer duct was stopped up. Laundry room is on the third floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from FusionCRS Cleaning & Restoration Services
Hi [Member Name Removed]! Thank you so much for taking the time to leave us a review! We are so glad to hear you had a great experience and it means a lot to the technicians to hear positive feedback on their work. We look forward to serving you again. Be sure to check your email for a special thank you from the Fusion team!

Maurice P.
04/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We've had them before and we would never consider using anyone else. They are the very best. If you need carpet, tile, upholstery cleaning, etc., don't waste your time searching around, just call Fusion. Carlos is the man!
Description of Work: Carpet and recliner cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from FusionCRS Cleaning & Restoration Services
Hi [Member Name Removed], Thank you so much for the kind words. We are so happy to hear your most recent cleaning turned out great! Be sure to check your email for a surprise from the Fusion team and we'll see you next time!

Linda C.
04/2018
5.0
carpet cleaners
  + -1 more
Tony did an excellent job, as usual. He is very friendly, thorough and knowledgeable about cleaning our carpet. I will definitely use them again.
Description of Work: We had 4 areas cleaned and added scotchguard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201.5

Response from FusionCRS Cleaning & Restoration Services
Hi [Member Name Removed]! Thank you so much for taking the time to review us! We are so happy that you are pleased with our work and we love hearing about your experience. Thank you for being a loyal customer. Be sure to check your email!

Isabelle M.
03/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This company is amazing, we are more than satisfied with our rugs- they all look brand new again! They are always extremely professional and accommodating. I would definitely recommend them!
Description of Work: Rug Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FusionCRS Cleaning & Restoration Services
Hi [Member Name Removed]! Thank you so much for taking the time to review us! We love to hear that you are pleased with the results. We look forward to continuing to serve you and be sure to check your email for a special thank you for your review!

Becky A.
01/2018
5.0
carpet cleaners
  + -1 more
They were on time and very professional! I will use Fusion again!
Description of Work: Cleaned 6 rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FusionCRS Cleaning & Restoration Services
Hi [Member Name Removed], Thank you so much for taking the time to review us! We love to hear customer feedback and are so happy you are pleased with the results. We look forward to continuing to serve you and be sure to check your email for a special thank you for your review! Best, Fusion CRS Team

Thomas G.
01/2018
5.0
ceramic tile, floor cleaning
  + 0 more
Fusion CRS did an excellent job! I called on Thursday and they were able to schedule for the following day. The technicians Joe & Tony did an outstanding job of explaining the process and possible limitations as well as my responsibilities after they left. Very professional throughout. They called 30 mins prior to arrival, and were done within the allotted time. The results were very dramatic. I would recommend Fusion CRS to anyone and will use them again when I have the need.
Description of Work: Tile and grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from FusionCRS Cleaning & Restoration Services
Hi [Member Name Removed], Thank you so much for the review! We are so glad that you are pleased with the results and look forward to continuing to serve you in the future. With your permission I would love to post your review along with some before and after pictures on our website. Thanks for being a great customer and have a wonderful day! Best, Fusion CRS Team

C B.
01/2018
5.0
carpet cleaners
  + -1 more
Angelo was professional and thorough. He did a great job.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Treasa C.
11/2017
5.0
ceramic tile, floor cleaning
  + 0 more
Excellent-tile looks new-Tony and Garrett worked extremely hard to make certain we were satisfied. I would highly recommend this company. You won't find anyone to do a better job and the cost was reasonable. There was no mess to clean when they left!!! Love-love-love our clean, sealed tile
Description of Work: 1465 sq ft ceramic tile cleaned and sealed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765

Jennifer R.
10/2017
5.0
carpet cleaners
  + -1 more
Excellent service and the carpet looks great! We had severe pet stains that were not removed by another company and Tony and Dillon made them look new again. I would hire them again!
Description of Work: they cleaned the carpet in 3 rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Donna L.
10/2017
5.0
carpet cleaners
  + -1 more
Excellent service. Tony and Christy were attentive to our questions and the needs of our flooring.
Description of Work: Carpet was looking worn and dirty in the major traffic areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Linda C.
09/2017
5.0
floor cleaning, ceramic tile
  + 0 more
Again this company did a fine job of cleaning and sealing the tile. Dillon and Garrett were courteous and friendly.
Description of Work: Cleaned and sealed travertine tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from FusionCRS Cleaning & Restoration Services
Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!

Ken G.
08/2017
5.0
carpet cleaners
  + -1 more
I've used them a few times, I have several rental homes.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from FusionCRS Cleaning & Restoration Services
Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!

Becky A.
07/2017
1.0
carpet cleaners
  + -1 more
Carpet was streaked and still not clean. I was told that the streakyness was a result of the carpet being damp. I waited a couple of days just to see if it would go away. The carpet was streaky because it is still dirty. The house was empty of furniture. Brianna called from the office to follow up, before I could call to complain. I sent pics of the carpet. She was courteous and said she would let the owner know. I have never received a call back. Should have used Chem Dry.
Description of Work: Had 6 rooms of carpet cleaned.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$156

Response from FusionCRS Cleaning & Restoration Services
Thank you for your response. After reviewing the concern, listening to the training recording, and speaking with the office, this was definitely an oversight on our end. When the follow-up call was originally made and you shared your concerns, we should have immediately put you back on the schedule, honoring our 10 day satisfaction guarantee. We were grateful that after realizing this, we were able to make contact with you and come back out and re-clean the areas of concern. After speaking with you following the re-clean, we were pleased to know that you were satisfied and happy with the results. We again would like to extend our apologies that your cleaning was not satisfactory with the original cleaning and the experience you had initially with our office. We hope that we have showed you that we are a company of integrity that stands by our guarantee. Thank you for allowing us to service you, Danielle & Pablo, Owners

Greg P.
07/2017
5.0
carpet cleaners
  + -1 more
Angelo and Dylan did an amazing job. They were very punctual, informative, and walked me through things. They made me feel very comfortable.
Description of Work: They came out to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from FusionCRS Cleaning & Restoration Services
Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!

Linda C.
06/2017
5.0
carpet cleaners
  + -1 more
Excellent. Tony and Gary did a fine job. Will use them again.
Description of Work: Carpet cleaning and scotchguard of 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Response from FusionCRS Cleaning & Restoration Services
Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!

Jeremy G.
06/2017
5.0
carpet cleaners
  + -1 more
The technician arrived on time and was very polite and professional. The cleaning was done pretty quickly and the carpet dried within the allotted time given by the cleaning tech.
Description of Work: I needed the carpet in my 3 bedrooms cleaned (traffic areas only) before we listed our house for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from FusionCRS Cleaning & Restoration Services
Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!

Monty B.
05/2017
5.0
carpet cleaners
  + -1 more
The guys showed up early and did an outstanding job. Very pleased, and would definitely use them again.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FusionCRS Cleaning & Restoration Services
Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!

Contact information

906 Skipper Ave, Fort Walton Beach, FL 32547

http://www.FusionCarpetCare.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Dry Cleaning,
Water & Smoke Damage,
Drapery Cleaning

FAQ

FusionCRS Cleaning & Restoration Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

FusionCRS Cleaning & Restoration Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, FusionCRS Cleaning & Restoration Services offers free project estimates.
Yes, FusionCRS Cleaning & Restoration Services offers eco-friendly accreditations.
No, FusionCRS Cleaning & Restoration Services does not offer a senior discount.
Yes, FusionCRS Cleaning & Restoration Services offers emergency services.
Yes, FusionCRS Cleaning & Restoration Services offers warranties.
FusionCRS Cleaning & Restoration Services offers the following services: Carpet Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone Cleaning and Polishing, Oriental Rug Cleaning, Dryer Vent Cleaning, & Water Damage Restoration
Waxing of flooring. carpet installation, carpet dying.

Contact information

906 Skipper Ave, Fort Walton Beach, FL 32547

http://www.FusionCarpetCare.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed