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City Glass Co

Windows, Glass and Mirrors, Auto Glass

About us

City Glass Company in Fort Walton Beach can service all your automotive, residential or commercial glass needs. We serve all of Okaloosa and Walton Counties. We will come to you for windshield repair and replacement. Weve been the clear choice for all types of customers since 1965. Our services include: Windows Shower doors Mirrors Table tops Insulated glass Fogged window and door replacement We are a member of the National Glass Association. One call does it all. We are not satisfied until you are a satisfied customer. Call us today to schedule an appointment.

Business highlights

59 years of trusted experience

Services we offer

City Glass Company


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.3
responsiveness
3.3
punctuality
2.3
Showing 1-3 of 3 reviews

J R.
09/2024
1.0
glass repair
  + -1 more
Never again. Worse customer service around. Wasted 2 weeks of my time.
Description of Work: Have a dresser drawer with a mirror front insert that was cracked. Took it down to City Glass to have a new mirror insert cut and drilled. Dropped it off 2 weeks ago to have it done. Paid what they asked right then. Went back a week ago to see if it was done. It wasn’t and she couldn’t tell me when it would be. So I left it there thinking another day or two. Came back 2 weeks after I initially left it. Still wasn’t done. The lady said the mirror was cut and I asked her to bring it out. She did and it looked like they had started drilling, but she said the worker had to go somewhere. I asked her if it would be done today and she couldn’t say either way. After 2 weeks of wasting my time, I had enough and told her I’m taking it somewhere else. This was just a 3’ x 6” piece they couldn’t do in 2 weeks. Ridiculous!!! I took it to Fort Walton Glass of NWF on Racetrack Road, next to Subway and they had everything done within an hour. City Glass doors care about customer service anymore. I highly recommend going to Fort Walton Glass of NWF.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30

Lisa B.
03/2013
5.0
glass repair, replacement windows
  + 0 more
They are on top of things like they say when they are going to be there and they will be there. I don't have to chase them. They are really great and price wise they are excellent.
Description of Work: I used City Glass in January when they came out and put some glasses for the existing windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Shawn M.
02/2012
1.0
replacement windows
  + -1 more
The estimate was 40% higher than others who bid. I had asked him not to arrive early to the house until the house was open. He did arrive early. He did walk through on his own without me. I had specifically asked him to wait for me. I met him going down the road. He will not even turn around and go back to the house. He said he got everything he needed. He is arrogant. He was not following instructions. They called me to pick up the quote. He followed up with a phone call a month later. I told him that he did not follow my instructions. He did not cooperate. He did everything the way he wanted to do. He is not getting my billing. He broke the rules. They were responsive about billing it, but they did not fit my appointment. He lost the job because of his attitude. He was not punctual as he did not keep his reappointment and the terms of reappointment. I will not use them in the future.
Description of Work: I had received an estimate of glass for my windows.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0


    Contact information

    16 Hollywood Blvd, Fort Walton Beach, FL 32548


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Glass and Mirrors,
    Auto Glass

    FAQ

    City Glass Co is currently rated 2.3 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    City Glass Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, City Glass Co does not offer free project estimates.
    No, City Glass Co does not offer eco-friendly accreditations.
    No, City Glass Co does not offer a senior discount.
    No, City Glass Co does not offer emergency services.
    No, City Glass Co does not offer warranties.
    City Glass Co offers the following services: City Glass Company

    Contact information

    16 Hollywood Blvd, Fort Walton Beach, FL 32548


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed