Accent Lawn Service LLC

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Really impressed with the Accent Lawn Service team. They are reasonably priced and provide quality service. If I return to the area in the future I will definitely use them for all of my yard care needs.

Excellent

We have had several lawn services and these guys; Gary, Josh, and the other guys are by far the best we have had. They listen, they pay attention to details and they are very reliable. Anything we have asked them to do, they have with no problem.

They don’t come every week. In the summer, they come every week. In the winter, they only come twice a month. They are fine. If I have a problem or have them do something special, I'll call them up and they do it. They are professional. They come whenever they want to come.

Gary Hartley was contacted after we had tried three lawn services the past two years. He responded quickly and an appointment was set up for him to do a walk through of our yard. He is very knowledgable about turf, plants, and developed a plan for our yard which was in terrible shape. First, Gary is always responsive to phone calls, and if necessary will come to assess a question about the yard. Secondly, he has a crew that comes to our house every week and they are same crew. Josh and Nick do the mowing, edging, blowing, and if there is anything they notice, they will take the time to do something 'extra'. ( trimming, weeding, skimming the pool.) As Josh and Nick come every week they notice things that other yard services who send different crews would not. They ask us if there is any thing we want done in addition to the normal work. Additionally, we can always go out and talk to them if we notice something we want done. Gary and his crew are very respectful, quick to respond to phone calls or emails, and are exceptional! Finally there fee for more work is less than the previous three yard services. Gary charges $170.00 per month. The previous three yard services charged $250.00 and were truly "mow and blow" services. Gary works with Garland Lawn Control for spraying fertilizer, pest control, pH, etc. That fee is $45.00 per month. I recommend Accent Lawn Care for their excellent yard service and professionalism without reservation.

As the manager of our small homeowners association for our four townhomes I met with Gary, the owner, nearly a year ago to discuss providing our weekly lawn care service. Gary was very positive, upbeat and promissed excellent service at a reasonable price. He said his employees were all screened prior to hiring and were excellent workers. We have a bit of a difficult waterfront property terrain and it requires a while of dealing with it to learn the lay of the land and its challenges. I am pleased to report that after one year of service, Gary and his crew have come through for us and have been doing excellent work since April, 2014. The crew, led by Josh, has never missed the scheduled day of service except once due to equipment failure, and then they showed up the very next day. We have good, positive communication which has been key to our satisfaction. I recommend Accent Lawn Service based on my experience with them and plan to renew our agreement for another year.

I had neglected my yard for quite some time and it was in need of some TLC. I emailed Gary for a quote after reading their reviews on Angie's List. He responded quickly and came out to see the job in person in order to give an accurate quote. His bid was much lower than another provider's and I felt it was a great value for the job. He sent his crew out the very next day. They showed up early and worked most of the day. They were extremely polite and professional and did a fantastic job. Gary remained in constant communication and followed up immediately to make sure I was satisfied when they left. Overall I couldn't have been more impressed with their level of customer service and quality of work. They will be the only ones I deal with for yard work going forward! Thank you guys!

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Hired Gary aprox month ago .Very impressed with his professionalism. His crew is very thorough and fast.I like that. I am very pleased so far. Have recommended him to friends.

We are pretty pleased with them. We're pleased with the professionalism, their punctuality and with their price. And with the work they do. They come every week now.

Gary responded very fast and I had my yard cleaned up within 48 hours of contacting him.

Gary was extremely punctual, he returned my call over the Christmas Holiday (one of the few lawn care services who actually responded during that time!) and gave me a reasonable quote within a week of my phone call. I called asking for a winter clean up and didn't know exactly what I needed done on my yard, just needed it to look good. I trusted his expert judgment and my yard turned out AMAZING, not only did it look good but the price (for the amount of work done) was incredibly reasonable! Accent Lawns went above and beyond my expectations, not only did they remove all the leaves in both my front and back yard (there were a LOT), but they also climbed on the roof to get the dead branches off and prune trees that were touching the roof. They removed all the dead plants in both my front and back yard, mowed the grass, trimmed the bushes, edged the lawn, and cleaned up the flower beds. I was incredibly impressed with how well my yard looked and was equally impressed with the excellent service, Gary followed up with me immediately after the lawn clean up was complete to make sure I was satisfied with the work and he was very personable and extremely easy to work with.

Accent has been the first lawn service I have been happy with since moving here 3 years ago from Michigan. Not only do they show up every week, but they are thoughtful to make sure they are doing what makes you happy. If you contact them for any reason, they will get back to you quickly if not immediately. I would definitely recommend them for your lawn care needs.

Great! We have used Accent Lawn Service for approximately 4 months. The owner, Gary Hartley and his employees are very approachable and easy to work with. This dependable service is in and out very quickly and leaves a well cut and trimmed lawn. They offered suggestions about appropriate watering for our lawn when we asked. Additionally, we appreciate the systematic email invoicing and monthly billing cycle ($160). The business is conducted in a very professional manner.

I strongly recommend Accent Lawns and Gary and his crew! His(Gary) business provided a service when I needed it most!! Keep up the great work! You and your crews and your professionalism in getting any job done when it is needed most, is something you rarely see these days! Thank you so much!

Gary and his team did a great job of cutting and reshaping our overgrown shrubs around our house. We had a bad expereince with a previous lawn care service who did a hack job on our shrubs with a chain saw and left the shrubs looking like an eye sore. Gary was prompt in returning my phone calls, very professional and scheudled the service within a few days. His team recently came out again to reshape the shrubs and it looks great! I definitely plan to use Gary and his team in the future for our lawn/shrub care.

Actually, it went very well. I work so Gary was able to work around me. Gary is on time, polite, professional and very much deserves to be on Angie's list.

My husband and I tried for two years to fix and then maintain our lawn. When we moved into our house, it was a jungle and we aren't familiar with "Southern" grass. We finally decided to call someone because neither of us have the time anymore and I'm so glad that we contacted Gary with Accent. He was very responsive and polite. He set up an estimate for the next day. He came by and gave me a reasonable price for both the initial clean up and the monthly cost to maintain going forward. One of his guys came out the following week and did a wonderful job with the initial clean up. I am so pleased with how our lawn looks now. They have come back two weeks now and it still looks great. I look forward to using Gary's services for the remainder of our time here!

I am the owner of a rental property in Gulf Breeze, Florida, I live in another part of the state. I contacted Mr. Hartley in early 2012 about providing lawn care/maintenance. I also needed re-sodding. I asked Mr. Hartley if he could take care of everything. I needed an individual/company who could do it all. He said he could, that he subcontracted out weed/pesticide treatment and re-sodding, but that he would be my go-to guy to get it all done. So, I hired him. He stated to me, in writing, his services would be $170 April-Oct, $85 Nov-March for lawn care, plus the cost for treating for weeds/insects. He also said "If I recommend any form of extra work like fertilizer, winterizer, lawn feed, I will bring it to your attention on the month before invoice so you can either call and say yes or no to it". My FIRST mistake was not signing a contract with him...he never offered one. As soon as I verbally hired him, we immediately began discussing re-sodding my back lawn. We discussed over the phone Centipede vs. St. Augustine grass, pros, cons, etc. and WE decided on ST. AUGUSTINE. He e-mailed me a quote for ST. AUGUSTINE grass (specifically stated in his e-mail). In a few weeks, when it came time to start the project, he told me he needed another $140 for an extra pallet of "sod"; he had miscalculated the amount of sod needed. I cut a check for ST. AUGUSTINE grass (written in the memo section) for $2590 to HIS sub-contractors, mailed it to him (at his suggestion), and he gave it to them. He said they needed paid in full up front, that they wouldn't take partial payment with the remainder due at project's end (which I later found out to be incorrect). The project was initiated (after my check cleared) and on March 12 he informed me the yard was rotovated, clear of old grass/weeds, and the "sod" would be going down the following week....he would keep me informed "every step of the way". After not hearing from him, I e-mailed him on the 20th and asked about the re-sodding. He informed me only then that the first batch of sod was not good enough, they refused it, and the new sod would be laid, coincidentally, that day. After not hearing from him, I contacted him on the 26th of March. He said "all went well". TWO DAYS later, on the 28th, Mr. Hartley informed me part of the "turf" didn't take, they'd watch it, and he assured me the sub-contractor would replace it if it didn't take. I started to become concerned....something didn't feel right. On the 29th, I e-mailed Mr. Hartley asking for an invoice. He said he'd call them "tomorrow". April 9th - no word about the sod taking or not, what was being done, and still no invoice. I contacted Mr. Hartley again; on April 10th he said he'd leave another message for them. Two days later, on the 12th, he told me that the subcontractor (coincidentally?) "just mailed it". I received the invoice on the 14th, and to my shock discovered only then that CENTIPEDE grass had been placed (it was also at this point that I found out, as it states on the invoice, that "half down is required to start all projects" and "[you] agree to pay invoice in full when due"). I called Mr. Hartley and expressed my frustration and anger. He was very argumentative and vehemently stated he quoted me prices for CENTIPEDE grass. Only when I read him his e-mails explicitly stating ST. AUGUSTINE grass did he acknowledge he may have made a "mistake" in writing St. Augustine grass in his e-mails, but he MEANT Centipede grass all along. ????? I said we needed to come up with a mutually agreeable solution. He offered $100 of lawn care; I said that was not acceptable and he asked if I expected him to "work his [expletive] off for free?!". He FINALLY offered to reimburse me the difference between the cost of Centipede and St. Augustine sod, which I appreciated. I appreciated it so much that, and because I am a nice guy who wants to give people the benefit of the doubt, I told him that his acknowledgement of his mistake and his willingness to make it right was good enough for me at this point (I wanted to be as reasonable as possible) and I just wanted and expected great service/communication in the future. He promised he would provide that. Continuing to accept his services was my SECOND mistake. April 26th I still had not heard from Mr. Hartley if that strip of sod that didn't take back in March was replaced. I sent him an e-mail inquiring about it. He replied the next day and said it was scheduled to be replaced "next week" (again, conveniently?). I then took matters into my own hands and called the subcontractors directly (I had their number only from their invoice) and asked them to notify me directly when it was replaced. They said they would. About two weeks passed....no word. I called the subcontractors back and they said they had replaced it, Mr. Hartley knew about it, and they assumed he had notified me. Talk about poor communication and people not following through with what they say they're going to do! Time went by and I assumed everything was being taken care of. The back lawn is now fully re-sodded and the lawn in being taken care of by Mr. Hartley. Aug 6th I received an e-mail from Mr. Hartley stating that, because of all the rain, weeds were "in force" in the lawn (this included the newly re-sodded back lawn). I stated my concerns to him about this in an e-mail on Aug 8th. Was the sod of good quality to begin with? Was the ground adequately prepared before placing the new sod? etc., etc. He reassured me, adamantly, that it was because of all the rain. Giving him the benefit of the doubt, I agreed for Mr. Hartley to allow a "buddy" of his to give an estimate for treating the weeds. Aug 12th, I received an e-mail from Mr. Hartley asking if the price were $60-$70 (which he estimated), did I want his [buddy] to treat for weeds, and if so, did I want Mr. Hartley to pay for it and he bill me, or did I want billed directly from his "buddy"? I said I wanted billed directly, with an invoice and I asked who this "buddy" was and what the name of his business was (Mr. Hartley had never told me). In a reply e-mail on Aug 12th, Mr. Hartley told me "I'll call you as soon as he calls me so you know exactly what you are getting and the exact price". He also told me the guy's name and his business name. I never heard anything from Mr. Hartley until Aug 22nd, when he asked me to call him. He told me then that there was also a problem with Mole crickets and his subcontractor could treat for those as well. Hurricane Isaac then hit and I assumed nothing had been done yet because of that, again giving the benefit of the doubt. Time went by and I was never told the lawn had been treated and I never received an invoice for either service. I now have to assume that the services were never done. On Sept 30th, I sent Mr. Hartley an e-mail asking about the weeds and mole crickets. He sated in a reply e-mail the weeds were "nearly gone" and the mole crickets "I think" were treated. He would call first thing the following morning. The next day I did not hear anything from Mr. Hartley. I e-mailed him again. Mr. Hartley replied on Oct 3rd that he "just spoke with [buddy]" and an invoice would be sent that week. Again, no word from anyone and no invoice for treating the weeds or mole crickets. Nov 30 I received Mr. Hartley's monthly invoice for lawn care. It was for $210 - $170 monthly lawn care + $40 for winterizer. ????? I STILL did not receive an invoice for treating the lawn for weeds/mole crickets back in AUGUST, AND I was charged $40 for "winterizer" which I knew nothing about. Recall from very early in my review, Mr. Hartley had expressly stated his fee would be $85 for November and he would tell me about any fertilizer/winterizer needs before he treated. With the history I had had with Mr. Hartley up to this point, I could only assume my yard was apparently in need of weed and mole cricket treatments at one time and it had not been done, and I also had to question if winterizer really was placed in November. I sent Mr. Hartley an e-mail on Dec 1 and asked him if the $170 fee for November was correct and to let him know I had never received an invoice for weed/mole cricket treatment. Mr. Hartley stated that the $170 was correct and it would be $85 the next few months. He also stated he had spoken to the guy responsible for treating my lawn about 3 weeks ago (it was more like two months). Mr. Hartley said "Oh, well, a freebie I guess...ha!!". I had to wonder had I not asked about the $170 monthly fee if he would have continued to charge me that Dec, Jan, Feb, March also. So, I FINALLY had enough and I sent Mr. Hartley an e-mail terminating his services (no contract). He then replied by saying that he had again spoken to his [buddy] that was suppose to treat my lawn for weeds/mole crickets and whom I had never received an invoice from, and [buddy] told Mr. Hartley that [buddy] didn't send an invoice because [buddy] did it as a favor to MR. HARTLEY! Mr. Hartley is not the one paying for the treatments, I am......so it would have been a favor to ME, right? Remember, Mr. Hartley had told me on Oct. 3rd that he spoke to his [buddy] and [buddy] would be sending me an invoice that week.... Why didn't [buddy] tell him then that there was no charge and he was doing it for free as a favor to MR. HARTLEY and why wasn't I told that earlier? I am forced to assume my yard was never treated appropriately. As Mr. Hartley puts it, he is not "their (subcontractors) babysitter", but I feel he IS the one who subcontracts out the work and is ultimately responsible, as my go-to guy, for proper communication and their timely services. I am not the one hiring others to provide certain services and asking Mr. Hartley to check up on it. HE is the one securing the services of other individuals and HE is the one I have (had) a business relationship with.

They are well equipped and very efficient. They are also busy, with a full schedule with not much flexibility, so the weather can lead to delays, but they don't cut corners when they do arrive.

It has gone very well so far. The only problem was hurricane Issac, not exactly under ALS control.

We have used him for a little over a year. He is a very nice guy and he does a heck of a job. I never remember him being late. I will definitely continue to use his services again in the future.

They have wonderful pricing and the highest quality of work and shows up on time every week and will absolutely use them in the future.