They were there on time, and did the job paid for in an efficient manor. There were several dirty areas from traffic patterns, and most of them came out. They used steam cleaning method which leaves no lingering odors upon completion. They did pre spot before beginning the steam cleaning. It took about 2 hrs. to do the entire house. They had to vacuum before starting. The house is big, 2700 sq. ft. and has a master bedroom which is 53' long. They charged me by the room not the sq. footage, therefore they were by far the least expensive to use.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$231
Darlene S.
01/2017
5.0
carpet cleaners
 + -1 more
Although it seemed like an endless procedure, I am extremely pleased with the finished results. Each crew was friendly and professional. If I wasn't pleased with something, they did their best to correct the problem. They answered my endless questions politely. I highly recommend this company to anyone who needs excellent repairs and professional results.
Description of Work: After a supply line for the master bedroom toilet failed and flooded my bath and master bedroom, I contracted with TLC Experts to repair the damage and restore my home. Keith Crandall of TLC Experts took time to explain what was required to do the job, helped me with the needed decisions, and supervised the repair crews as the repairs were progressing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori L.
07/2016
5.0
remodeling
 + -1 more
Wonderful work and wonderful to work with. That is the best way to describe how TLC Experts remodeled our kitchen after a dishwasher leak. It is stunning to say the least. Paul Sampson guided us through every step of the process and his crew were a joy to work with. They were polite, courteous, and conscientious of our needs. The pricing for the quality we received was reasonable. When we have another major project, we will call TLC Experts.
Description of Work: Water damage from a leaking dishwasher hose caused the laminate floor to buckle and the island base cabinet to be damaged. We installed all new tile flooring, new base cabinets, which included a redesigned island base, and new upper cabinets. Also, there were some columns that we did not particularly like, so these were removed and new drywall was put up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean M.
01/2016
5.0
dry cleaning
 + -1 more
They did a great job. They are the nicest people. They are really good.
Description of Work: They dry cleaned a chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Neville W.
01/2015
5.0
carpet cleaners, drywall, remodeling
 + 1 more
A water supply pipe in my home broke in several places. Water became ubiquitous. Flooding seemed to be everywhere. Of course, the usual protocol is to call the insurance company and the relevant contractors. The contractor who particularly impressed me was Mark, the general manager of TLC Experts. He was punctual, courteous and he had helpful suggestions. The quality of his work, which included carpet replacement and drywall restoration, was outstanding. Moreover, Mark was amenable to flexible financial arrangements. What more could any customer want? I would highly recommend TLC Experts for any project involving restoration and remodeling.
Description of Work: Carpet replacement; dry wall restoration and painting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Peter B.
11/2014
5.0
carpet cleaners
 + -1 more
Great! Arrived promptly, courteous, neatly dressed. Did a great job. Even got out some old stains.
Description of Work: Cleaned carpets in 4 rooms plus 16 stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Susan C.
10/2014
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Evaluated and cleaned an unusual water damaged Rya rug. Did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Sheila G.
02/2014
5.0
carpet cleaners
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn W.
10/2013
1.0
carpet cleaners
 + -1 more
Over priced for work that was to be done .
Description of Work: Did not hire! Approximate cost $10000.00
Rating Category
Rating out of 5
responsiveness
2.0
punctuality
4.0
Response from TLC Experts
We have looked through our system for this customer with no luck. We have searched by name and by address. $10000 is a lot for carpet cleaning. After asking Angie"s list to contact this customer they have told us there is no response and still they refuse to take down this review. Their concept of fair and honest is tested here. Before you believe reviews on Angie's list please look up reviews for Angie's list. You will find plenty. Here is one link- [Hyperlink removed]
Linda S.
10/2013
5.0
carpet cleaners
 + -1 more
I have used them several times & have had a positive experience each time.
Description of Work: carpet cleaning three rooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Michele H.
06/2013
5.0
oriental rug cleaning
 + -1 more
They did a beautiful job. They are prompt, courteous, and professional.
Description of Work: They took area rugs and cleaned them.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George S.
04/2013
5.0
carpet cleaners
 + -1 more
I have used TLC many times over the past several years, always prompt, courteous and quality of work is superior.
Description of Work: Carpet cleaning, upholstery and drapes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
lyle Z.
04/2013
3.0
carpet cleaners
 + -1 more
Areas of grout were still dirty after the team left, but they were happy to come back and make it right. Final result was OK, but I'll try another contractor next time. The job should have been done right the first time.
Description of Work: carpet, tile and grout was cleaned.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$450
Scott R.
02/2012
5.0
carpet cleaners, floor cleaning
 + 0 more
We would definitely use TLC again.
Description of Work: The TLC crew were very efficient, did all the work promised and provided an excellent result.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kathy S.
07/2011
5.0
carpet cleaners
 + -1 more
GREAT!!!
Description of Work: Perfectly satisfied with their work and highly recommend. My carpets were pretty bad because of a very old dog and I didn't think anything could be done because they were there for so long, but they got 95% of the stains out and the rest much lighter. I was very pleased with the results. They had a special in the paper and I decided to take a chance. I was very glad I did and will use them again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
General Remodeling,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Drywall,
Dry Cleaning,
Remodeling - Modular & Mobile Home,
Biohazard Remediation,
Mold Testing & Remediation,
Sunrooms and Patio Enclosures,
Cabinet Refacing and Refinishing,
Kitchen and Bath Remodeling
FAQ
TLC Experts is currently rated 4.7 overall out of 5.
TLC Experts accepts the following forms of payment: Check,Discover,MasterCard,Visa