Arnoff Moving & Storage-North American Van Lines

The estimate was extremely high. He did the estimate, according to my aunt, for less than five minutes. He didn't even look at things like how many blocks it would take to the place. On the estimate, he has zero for so many different categories. It doesn't make sense. It was way low with $2000 more than what he's final estimate was. They came late that morning. They were supposed to be there at 8 o'clock and they arrived at 10. They didn't get out of there. My brother should be there. It was after 6 o'clock. They had to drive my aunt to get to air flight the next day. It was ridiculous. There were things that were broken. Several times, I called to talk to the owner of the company and he did not return my call. I also emailed him and he did not respond to me at all. The secretary was very good in giving him my email.

unknown

Arnoff Moving and Storage was incredible from my first call to completion of the job. Every single person I spoke to and dealt with during the process was pleasant and professional. Upon my initial telephone inquiry, Mr. Marc Arnoff came to look over the job and give an estimate. The quote was very reasonable, and a speedy move date was set. The actual movers were prompt, courteous and proficient. They quickly went to work covering all the floors with cardboard, as not to damage or mark up any of the hardwood flooring and new carpet. The furniture was expertly moved into each room and placed exactly where I wanted it. They were even very nice and patient about rearranging a couple pieces when I changed my mind about the placement. Arnoff Moving and Storage far exceeded my expectations in service and price and I have no hesitation in highly recommending them to everyone.

They are excellent and they are great people. The pricing was great.

NA

They were hard workers and they did what they were supposed to do. They did anything and everything that we asked them to do. They moved things even when we told them once we wanted it somewhere else and then decided we wanted it changed. They went above and beyond.