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Reviews
3.16 Reviews
Showing 1-6 of 6 reviews
RICARDO O M.
02/2024
garbage collection
+ -1 moreWaste pro is the lousiest company I have dealt with has no customer service at all supervisors don't answer e-mail the person that answer the phone the only thing she knows hoe to say is I will send an e-mail cant' resolved problems can connect you to a person who can help you yo call there headquarters an all you get is the same answer they promise thing but it's just lies they have more excuses than anything nobody knows how to resolved issues as a person i will never hire this company for anything they can even deliver on on there garbage can's for you to put your garbage in I moved into my house in October 2023 and i am still waiting on my garbage container you call the have excuses nobody call's you back is the same bull every call
Description of Work: needed my garbage container to be deliver to my knew built house is been over 120 days still waiting after being told the would get deliver next week and next day on various occasions
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Richard S.
12/2022
garbage collection
+ -1 moreI called Waste pro four times to report my garbage wasn't collected. First call was on Thursday at around 3pm. i was thinking fine, they (Waste Pro) can collect it tomorrow (Friday). Called on Friday and was told it would be two days before they (again waste pro) can collect it. Called on Saturday so it can be picked up on Monday. Also called on Monday to speak to a person and not a answering machine. I was told it would be picked up on Monday. Guess what? No pickup again. Called again on Tuesday and was told to call headquarters of Waste pro at 4pm if it wasn't picked up. H:mmm...They close at 5pm. It is now Thursday and it is my normal collection day. If you call customer service, expect to get lied to if they say its going to be collected. If I was in a store and wasn't happy about a product I'd have a recourse for a solution. Unfortunately I don't have that as an option since I pay yearly for a service I'm not happy with. If we were to pay customer service for what they are worth, they'd owe us money.
Description of Work: Fire customer support and use an A.I. program. While I hate using a A.I. Its less infuriating then dealing with people who cannot complete simple tasks. (Pick up garbage when you tell them it'll be done that day. )
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$500
James B.
02/2021
garbage collection
+ -1 moreParents called waste pro 3 times in 2 weeks to have over sized items picked up, 3 times waste pro said they would come by the next day to pick up the over sized items. Those items are still sitting by the road.
Description of Work: Over size pick up
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PENNY D.
08/2012
garbage collection
+ -1 moreThey offer a great competitive price. They pick up twice a week.
Description of Work: We just signed up for weekly service through Waste Pro of Florida.
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Yes, I recommend this pro
$10
Tim H.
02/2012
garbage collection
+ -1 moreWe've been using them for about a year. The charges are part of the taxes because it's provided by the city. Their service is very good. They are on time and we haven't had a problem.
Description of Work: We use WastePro USA for garbage collection.
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Yes, I recommend this pro
Lori C.
11/2011
garbage collection
+ -1 moreGot the job done
Description of Work: Garbage got delivered and picked up in one day, got there late but did the job
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Yes, I recommend this pro
$150
Contact information
13110 Rickenbacker Pkwy, Fort Myers, FL 33913
www.wasteprousa.com/serviceareas-fl-ftmyers.shtmlLicensing
State Contractor License Requirements
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Service Categories
Garbage Collection,
Dumpster Service,
Furniture - Sales
FAQ
Waste Pro USA is currently rated 3.1 overall out of 5.
No, Waste Pro USA does not offer free project estimates.
No, Waste Pro USA does not offer eco-friendly accreditations.
No, Waste Pro USA does not offer a senior discount.
No, Waste Pro USA does not offer emergency services.
No, Waste Pro USA does not offer warranties.
Waste Pro USA offers the following services: Residential & commercial, roll-off, compaction equipment & recycling
Contact information
13110 Rickenbacker Pkwy, Fort Myers, FL 33913
www.wasteprousa.com/serviceareas-fl-ftmyers.shtml