Very professional and pleasant! Was able to come out the same day and thankfully it was a simple fix.
Description of Work: Washing machine repair
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel C.
03/2018
5.0
appliance repair
+ -1 more
Awesome Job, Person, Knowledge, Professionalism. I can't say enough how thorough and well this repair went. He checked everything, made some adjustments knowing that not always is a part bad. The slightest corrosion can cause a malfunction and fortunately this was the case. His concern for my financial interest seemed like my own concern. I have heard this since contacting him and everyone is right. You will really appreciate this company.
Description of Work: WHIRLPOOL DUET REPAIR
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve K.
07/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Very honest and upfront
Rating Category
Rating out of 5
Yes, I recommend this pro
Dennis P.
05/2015
5.0
appliance repair
+ -1 more
We had dealt with Walter's Appliance Service once before, They were responsive, helpful and performed the repair while explaining what the cause was, and how the repair was going to eliminate further problems. They did a follow up visit at no cost a few weeks later to fix an issue which occurred during the initial repair. The service tech noticed a cracked part that may or may not cause up a future problem,and ordered it just in case (he did this just in case we had a problem). When the part did fail, they returned to replace that part at no cost to me. Talk about great service!. Rick Nobles is the most gracious and helpful service technicians I've even encountered. Pleasant, helpful, informative and offers great advice.. The most recent experience with the same appliance, the refrigerator portion of our Whirlpool bottom freezer model quit cooling our food items. The freezer was working fine. Called Walter's and explained our problem (we were prepared to just buy a new unit) rather than pay for another repair on a three year old refrigerator.. Rick Nobles spent time on the phone explaining what may have happened and how to correct the problem which would save us from buying a new refrigerator or the expense of a service call. His recommendation worked for us and the refrigerator is working fine. I couldn't be happier so I called him back to personally thank them for the help and told him I will spread their name to all my friends and neighbors needing a reputable appliance service organization. I wish I could give them a higher mark than "A". Any company like Walters Appliance Service that cares about helping their customers and puts service ahead of profit is indeed worthy of a higher score... A++++++++++++++
Description of Work: Provided a simple repair I could perform myself rather than a service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa V.
04/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: I had a problem with a horrible odor emanating from my dryer that I had thought might require taking the machine apart or replacing it altogether -- either way, an expensive proposition -- but simply through a phone call with Walter's Appliance and his asking several in-depth questions, it was determined that a small animal had likely entered the machine through the ventilation tubing, and only time would eliminate the odor. Walter patiently walked me through some steps I could take to lessen the odor in the interim and educated me on the inner workings of my old Maytag dryer (which, I was pleased to learn, is a very reliable model that should last me for years to come!). Through a simple phone call, Walter's friendly and folksy expertise, and a few weeks' time, I was likely able to save myself hundreds of dollars. His willingness to provide free expert advice over the phone vs. taking advantage of an opportunity to make a quick buck through an unnecessary service call shows him to be trustworthy, knowledgeable, and someone I will absolutely call on in the future for any appliance needs -- even the ones I have to pay for! :-)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Jackie C.
02/2014
5.0
appliance repair
+ -1 more
They fixed my problem for a price that I felt was very fair.
Description of Work: I have used Walter's appliance on several occasions, for refrigerators and washing machines. In each case, they had knowledge of the product and didn't do more than they needed to. They weren't looking to make a ton of money off of me, they just wanted to fix my problem. They are very responsive. They are one of the few services that I don't hesitate to recommend. If you are looking for a good and trustworthy appliance repair man that isn't going to rip you off..I recommend Walter's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
sharon G.
03/2013
5.0
appliance repair
+ -1 more
Determined that main circuit board needed replacement. He left to check with parts supply house. He recommended buying a new microwave. Does not install units over range. Charged appx 1/2 of his service call rate. Will keep company in mind for future appliance problems.
Description of Work: Microwave over range stopped working. Service person arrived early one day after calling them. Saturday service. Diagnosed problem. Recommended buying another microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Rosemary C.
12/2012
5.0
appliance repair
+ -1 more
They did a good job, and I will use them again in the future.
Description of Work: They checked my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BARBARA M.
02/2009
5.0
appliance repair
+ -1 more
His service is excellent, pront, and he is very professional. I would recommend him to others.
Description of Work: I have used this company for various repairs over the years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Contact information
12960 Commerce Lakes Dr SUITE 19, Fort Myers, FL 33913
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Walter's Appliance is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Walter's Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Walter's Appliance does not offer free project estimates.
No, Walter's Appliance does not offer eco-friendly accreditations.
No, Walter's Appliance does not offer a senior discount.
No, Walter's Appliance does not offer emergency services.
Yes, Walter's Appliance offers warranties.
Walter's Appliance offers the following services: Major appliance repairs & dealers.
Contact information
12960 Commerce Lakes Dr SUITE 19, Fort Myers, FL 33913