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The Water Heater Guy / Drain Cleaning

Plumbing, Water Heaters, Drain Cleaning,

About us

The Water Heater Guy is a trusted plumbing company in South West Florida (Lee, Collier & Charlotte Counties). Our professional technicians are licensed, certified, and screened to assure safe, superior and reliable service. If you’re having a plumbing or drain cleaning problem we are available and answer the phone 24 hours a day, 7 days a week so we will be there when you need us.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Water Heater Repair & Installation. Faucets. Garbage Disposal. Shower Valves & Drains. Toilet Replacement & Repair. Dishwasher Installation. Kitchen Drain Cleaning & Hydro Jetting. Camera Inspections. Hydro Jetting. Hose Bibbs. Shut Off Valves, Main Valves & Re-Pipes

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.728 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 28 reviews

Pat G.
08/2018
5.0
plumbing
  + -1 more
Good! It was straightforward and he did a nice job.
Description of Work: Install dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Darrell F.
08/2018
4.0
plumbing, water heater repair
  + 0 more
The owner and installer were friendly and courteous. They were able to get me in the same day and were on time. The issue I am having is that once the water heater was installed, I lost quite a bit of water pressure in the kitchen faucet. I called back and the owner was more than willing to send someone out. When he did come, he tried to clear the sprayer/nozzle combo. That didn't work. He said I would have to make an appt. and they would have to charge me to take it apart. I called Delta and they are sending a different part that they think is the problem. I will not pay them to come out and profit from an issue that was caused when the water heater was replaced. Also, the temp on the water heater was set so low that we had only luke warm water when turned all the way on hot.
Description of Work: Replace hot water heater

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$670

diana P.
06/2018
5.0
plumbing
  + -1 more
They came fast.
Description of Work: They installed a new water heater for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tania H.
06/2018
5.0
water heater repair, plumbing
  + 0 more
2 guys came on time and installed new Rheem water heater . good price good service .
Description of Work: called this plumbinbing company and install a new water heater today

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

Bob J.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Very well. Great service!
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

oleg S.
10/2016
3.0
plumbing
  + -1 more
I gave him C for his Punctuality since he did arrive on time but unfortunately, his Professionalism was lousy.
Description of Work: Plumbing work.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$600

ALAN M.
02/2016
5.0
plumbing
  + -1 more
Did not use.
Description of Work: Nothing. Did not use.
Rating CategoryRating out of 5

William P.
01/2016
1.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Water Heater guy refused to come out and do the repair and when I told him that I wanted to use an Angies List coupon he refused to honor it, said money when to Angies List and there was no benefit to him.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rosemarie T.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Date of service: 10/8/15 Cost of service: $125.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry J.
10/2015
4.0
plumbing
  + -1 more
Additional work installing water softner was over the technician's skill level had to get city water department to turn the water back on
Description of Work: Basic job of installing toilet went okay

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$79

Sarah F.
09/2015
5.0
plumbing
  + -1 more
Owner called late afternoon and said could be out morning of next day. Service was prompt. The two installers changed out the toilets in a timely manner, were careful and left bathrooms in good condition. I was very pleased with the quickness of response and quality of product and work for the price. I feel I got grant value at ever level.
Description of Work: Installed two new toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jason M.
09/2015
5.0
plumbing
  + -1 more
Very good and professional guys. Reasonable price. They did not respond promptly to calls- that's my only quibble. I'll use them again.
Description of Work: Toilet tune up and leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$120

S M.
08/2015
5.0
drain cleaning, plumbing
  + 0 more
Evidently the folks who lived in our house before us felt you should dump grease and tobacco down the kitchen sink and had been doing it for 30 years. These young men worked for several hours trying to clear the blockage, being partly successful. I thought they had the drain clear but they explained it was still backing up, that the clog was just further down the drain so took longer to notice that it wasn't draining correctly. We made plans for him to come back the next morning with his machine that would knock out the clog. They arrived first thing the next morning and got to work. He used a camera in the pipe and found a huge clog in the larger pipe the other pipes in our home lead to. It was a bear but they worked on it until it was clear. I believe that many other workers would have given up and had us just replace the pipe (at a much higher cost to us) but his perseverance saved us many dollars. We'll be using him in the future to replace the toilets and a couple of other jobs. Honest, thorough and friendly. Fair price too!
Description of Work: Kitchen sink was backing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan N.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
Very well, was mannerly and efficient as well as knowledgeable.
Description of Work: He snaked the toilet line and it was instantly cleared out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Elida B.
02/2015
2.0
plumbing, water heater repair
  + 0 more
The BAD 1, They spilled water onto the floors around all the toilets and in the garage at the Hot water tank and made no clean uo attempts. 2 They opened my outside hose line to drain the pipes and NEVER turned it off. I found the hose running 4 hours later. 3. They turned off the breaker for the Hot water heater and never turn it back on. After a day and a half of cold showers, I called them and they stated they would come out and check it. I turned the breaker back on myself. (I should have thought to check it earlier) 4. Partly my fault that they failed to realize that the actual problem with the toilets was the water pressure. Their work, new pipes ect. and my $183 for unneeded repairs. The GOOD 1. Due to the blockage concerns I was happy that they used a shop vac to suck the water from the pipes. 2. They didn't charge me for the Hot water tank (they were unable to drain) after they ran into a problem when trying to drain the Hot water tank and found that I had a water pressure problem. 3. They were prompt and courteous.
Description of Work: Called due to suspected blockage in pipes going into toilets and sinks of my house. I explained in detail my concerns and was quoted $35 per line which would need to be replaced. Two men, one I believe was the owner and a helper came promptly. However once they checked the toilets I was suddenly told that it would cost an additional $8 for a second necessary part and another $18 for a third and that they could not guaranty the work otherwise. I agreed to the $61.00 per toilet. They replaced the lines and used a shop vac. to suck the water out of the lines in an attempt to find any blockages. I also asked them about empting the hot water tank and agreed to their price.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$183

William G.
12/2014
5.0
plumbing, water heater repair
  + 0 more
went well, came on time and finished as expected. probably better for larger plumbing jobs. including water heater installation will call him when I need a new water heater, toilet tuneup was really a good price for a plumber , but essentially an opportunity for this firm to introduce itself.
Description of Work: tune up of toilet and replaced flusher and trap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

chris V.
11/2014
5.0
water heater repair, drain cleaning
  + 0 more
while on job ask plumber to unclog my bathtub and my kitchen sink , they got that done in a second .
Description of Work: unclog bath tub and kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Neisy A.
11/2014
5.0
appliance repair, water heater repair
  + 0 more
water was coming from bottom of heater .. id used this plumber before soo i called again and they send somebody to replace it .
Description of Work: came to replace my water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

y R.
11/2014
5.0
plumbing, drain cleaning
  + 0 more
call to get pipes unclog , they came same day , on time .
Description of Work: unclog pipes of my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Tim D.
11/2014
5.0
plumbing, water heater repair
  + 0 more
I called Miguel and he was literally at my house 10-15 minutes later! He's a hard worker and knows what he's doing.
Description of Work: He installed a water heater that I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Cindy C.
10/2014
5.0
plumbing
  + -1 more
Miguel was very professional,prompt,courteous,and got the job done!!
Description of Work: Installed a sink trap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Neisy A.
09/2014
5.0
plumbing
  + -1 more
Called plumber around 9am , made an appointment for 1 pm .. they came and fix my toilet .. good price .
Description of Work: Fix toilet in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Neisy A.
09/2014
5.0
plumbing, water heater repair
  + 0 more
The work was done quickly and to my satisfaction. I would use the company again and would not hesitate to recommend them.
Description of Work: New Rheem water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

miguel B.
09/2014
5.0
plumbing, water heater repair
  + 0 more
i called this morning and they showed up an hour later , replaced the heater and charged me what they quote me .
Description of Work: they replaced my water heater same day for $475 very affordable ill say

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Charles B.
03/2014
5.0
plumbing, water heater repair
  + 0 more
I contacted him. He asked when I wanted it complete. Since it was going into a home that I have for investment purposes (vacant), I told him anytime in the next couple days. It was about 6:30PM. He asked me if I could be at the property at 7:30 and I said sure if you want me to be. He then said that he would see me then. I laughed and said- he didn't have to come that night. He was there at 7:30PM and was ready to go. He had the tools and the new water heater. He isolated the old heater, hooked a pump to it and had it empty in 10 minutes. He swapped it out in about 20 minutes then filled out the paperwork and was ready to leave. HE takes only Cash or Credit ( No Checks)... but that was fine with me. Once the paperwork was complete he checked the water heater was actually heating with a local faucet. At about 8:10 he was on his way and I went back to my own home for the evening, satisfied that he did a great job. IN SHORT; he gave me the kind of service we all hope for... he installed the unit, and did it when I could support his being there... He was very courteous to me every minute he was there. I would recommend his service to my own mom.
Description of Work: Removed Damaged Water Heater and installed a brand new one which he provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480
    • 1(current)
    • 2

Contact information

3343 Fowler St, Fort Myers, FL 33901

http://www.thewaterheaterguyswfl.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
cfc1427103

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Sewer Cleaning,
Drain Pipe Installation,
Appliance Repair - Small,
Heating and Air Conditioning

FAQ

The Water Heater Guy / Drain Cleaning is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Water Heater Guy / Drain Cleaning accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, The Water Heater Guy / Drain Cleaning offers free project estimates.
Yes, The Water Heater Guy / Drain Cleaning offers eco-friendly accreditations.
Yes, The Water Heater Guy / Drain Cleaning offers a 5% senior discount.
Yes, The Water Heater Guy / Drain Cleaning offers emergency services.
Yes, The Water Heater Guy / Drain Cleaning offers warranties.
The Water Heater Guy / Drain Cleaning offers the following services: Water Heater Repair & Installation. Faucets. Garbage Disposal. Shower Valves & Drains. Toilet Replacement & Repair. Dishwasher Installation. Kitchen Drain Cleaning & Hydro Jetting. Camera Inspections. Hydro Jetting. Hose Bibbs. Shut Off Valves, Main Valves & Re-Pipes
ask for details

Contact information

3343 Fowler St, Fort Myers, FL 33901

http://www.thewaterheaterguyswfl.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day